(Cen) Sr Engineer Technical Service

hace 1 mes

Monterrey, México CEMEX A tiempo completo

CEMEX, a leading international building materials company, is looking for a Technical Service Engineer with Mechanical (preferred) or Electrical Engineering to support in improving specifications from sites for purchases from Chinese or Asian suppliers; perform after-sales service, drawing and surveying; as well as installation and commissioning support.

**Main Responsibilities**:
Parts and Equipment Specifications Support
- Work with Global Operations and Technology (GO&T), as well as with Production and Maintenance teams in the business units to understand the requirements for the parts and equipment to be quoted
- Obtain or research optimal mechanical and design specifications of the parts and equipment requested, considering wear and efficiency
- Coordinate with CEMEX China and Chinese suppliers to ensure quotes and manufacturing is done according to the specifications requested.
- Execution of a complete project with a sense of urgency. This consists of all mechanical aspects of equipment, including on-time, on budget, under specifications, and with quality

After-sales Service for Parts and Equipment
- Recommend and support implementation of maintenance plans
- Assist in fault diagnosis of parts and equipment purchased in China
- Visits to business units’ sites to provide technical or trouble shooting support; during installation and commissioning; with the support of the supplier and CEMEX China
- Prompt feedback of situation/progress/problems to customers

Drawing and surveying on-site
- Carry out on-site drawing and surveying and understanding of the working conditions for quotation requirements without drawings or working condition information

Installation and commissioning support
- During the on-site installation and commissioning by Chinese suppliers, coordinate the on-site work with business unit site, hire or assist in translations, report the progress and problems to CEMEX China, and supervise the implementation of solutions if necessary

**Position Challenges**:

- Dealing with uncertainty
- Influencing other areas
- Language and time zone barriers
- Travel intensive to cement and aggregates sites, requiring strict safety measures

**Qualifications**:

- Proficiency in English, Spanish and Chinese (a plus)
- Bachelor of Science in Mechanical or Electrical Engineering, experience in CEMEX or in the cement industry is preferred
- Five years’ experience in project engineering or manufacturing
- Five years’ after-sales service in an industrial setting preferred
- Proficient in reading and understanding technical drawings
- CAD or similar software, MS Office and document processing capabilities
- Good verbal and written communication skills
- Proficient in change management and conflict resolution
- Capacity to analyze, synthesize and solve problems
- Intercultural skills, able to work in a virtual team environment and results oriented

**Internal/External Relations**:
INTERNAL
- Procurement and Quality Engineers in CEMEX China
- Cement and aggregates sites production and maintenance leaders
- Local Procurement

EXTERNAL
- Chinese suppliers
- Local contractors

**CEMEX Diversity and Inclusion Statement**:
At Cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.

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