Call Center Quality Assurance Analyst Jr

Responsible for delivering optimum quality of a company's services or goods. In addition to maintaining consistent quality, they help to ensure compliance with laws, regulations, and environmental standards, recommending improvements where necessary. Creates and implements company quality standards. Accomplishes quality assurance objectives by monitoring,...

Our fast-growing team is looking for a great supervisor to lead our team and achieve amazing things. **Responsibilities**: - Communicate organizational needs, oversee employees' performance, provide guidance and support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is...

**Job Summary**: **Duties/Responsibilities**: - Maintains and develops internal quality standards. - Analyze NPS and CSAT results and provide constructive feedback and action plans for improving results. - Recommend enhancement or updates to supporting materials and training programs to improve customer experience. - Coordinate and participates in...

USA Clinics Group is looking for an experienced Call Center Trainer to manage the on boarding of new employees and facilitate initial and ongoing training. The overall objective is to ensure that staff is knowledgeable and capable of delivering excellent customer service in an accurate, timely and courteous manner. **Responsibilities**: - Create and update...

Descripción y detalle de las actividades - Involved in the design, development, and execution of functional tests used to measure correctness, adaptability, performance, and overall quality. - Collaborate with the process, quality assurance, marketing, and customer service departments to help deliver timely product releases that meet our customer’s needs....

Job Description - Manufacturing Quality Assurance Engineer (008T0Q) Manufacturing Quality Assurance Engineer - 008T0Q Mission • Identify non-quality factors continuously, conduct or have other departments conduct in-depth analyses and monitor quality improvement plans. • Identify potential issues before they occur and implement preventive solutions....

The Quality Assurance Team Lead I is responsible for overseeing the performance of the quality team by supervising quality control and quality assurance operations, resolving escalated issues, reporting to management, as well as coaching and guiding team members in order to support achievement of department quality and productivity standards. **Key...

Manufacturing Quality Assurance Engineer-008TNYSchneider Electric esta buscando un INGENIERO DE CALIDAD en CIUDAD, Tijuana B.C Mission• Identify non-quality factors continuously, conduct or have other departments conduct in-depth analyses and monitor quality improvement plans.• Identify potential issues before they occur and implement preventive...

**Primary Purpose**: **Essential Duties and Responsibilities**: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.- Work in assigned projects in designated area of responsibility by prioritizing tasks and adhering...

The **Quality Analyst** is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility...

**About the Team.** Thermo Fisher’s “Software Engineering” center of excellence in Tijuana, Mexico. This center of excellence provides world-class software and cloud computing service that helps scientists do their work more efficiently and precisely, enabling them to make our world healthier, cleaner, and safer. Our world-class software products and...

**About the Team.** Thermo Fisher’s “Software Engineering” center of excellence in Tijuana, Mexico. This center of excellence provides world-class software and cloud computing service that helps scientists do their work more efficiently and precisely, enabling them to make our world healthier, cleaner, and safer. Our world-class software products and...

Schneider Electric esta buscando un INGENIERO DE CALIDAD en CIUDAD, Tijuana B.CMission Identify non-quality factors continuously, conduct or have other departments conduct in-depth analyses and monitor quality improvement plans. Identify potential issues before they occur and implement preventive solutions. Solve quality manufacturing issues affecting...

Schneider Electric esta buscando un INGENIERO DE CALIDAD en CIUDAD, Tijuana B.CMission Identify non-quality factors continuously, conduct or have other departments conduct in-depth analyses and monitor quality improvement plans. Identify potential issues before they occur and implement preventive solutions. Solve quality manufacturing issues affecting...

_Brinda atención telefónica y da a conocer los productos y servicios del grupo._ - _Prospectación de pacientes. Establecer contacto_ - _Programación de citas_ - _Seguimiento de leads: registro de expedientes, solicitud de información requerida._ - _Asignación eficiente y oportuna de pacientes con perfil completo a cada área o médico...

Descripción y detalle de las actividades To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Supervisor located in Tijuana. Reporting to the Quality Manager, the Quality Supervisor role involves: What a typical day looks like: Supervises and coordinates activities related to the Quality...

**Job Summary**: **Key Responsibilities**: - Make outbound calls to potential customers & schedule appointments for our sales representatives - Achieve set appointment scheduling targets and key performance indicators (KPIs) - Provide exceptional customer service by answering questions and resolving concerns - Maintain up-to-date knowledge of company...

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...

We’re looking for a Quality Assurance Analyst that can help us measure and improve the quality levels of the service delivered by our IT specialists. Enteracloud provides IT solutions to customers in both Mexico and the US, and our IT department takes care of all technical needs our existing clients might have on a daily basis. Main Activities - Perform...

OUR COMPANY Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more. With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our...