Processing Subject Matter Expert

hace 7 meses

Tlahuac, México Mastercard A tiempo completo

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Processing Subject Matter Expert

Senior Managing Consultant, Processing, Operations & Technical Subject Matter Expert (SME), Advisors Client Services, Data & Services

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

We are looking for passionate and talented professionals who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Make an Impact as a Senior Managing Consultant and Processing, Operations & Technical Subject Matter Expert

Bring your Passion and Expertise

We recruit for, and value the following core competencies:

- Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.
- Subject Matter Expertise: Americas go-to person for payments processing, operations & IT systems assisting with specialist sales support while demonstrating consulting capabilities in the payments processing, operations & IT system implementations space towards prospects, clients, and within the organization; support product development/refinement, focused on knowledge sharing and development of team members.
- Problem Solving: Leads teams to identify the most critical aspects of a problem, while guiding toward business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, with an ability to decide and act without the total picture.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and opportunity identification by leveraging qualitative and quantitative skills. Leads team to effective and efficient technical capability usage, regardless of context.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions and how digital helps address clients’ problems.
- Client Management: Inspire client confidence through recognition of specialization, and timely and reliable execution. Develop stakeholder management plans to align priorities, while addressing support and resistance.
- Communication and Presence: Leads composition of complete deliverables and other written communication. Demonstrates an ability to communicate verbally in a wide range of complex scenarios, up to senior management levels.
- Commercial Orientation: Ability to identify significant opportunities to leverage digital, including identification of cross-selling opportunities beyond direct project work. Partner with broader Data & Services teammates on contracting activities, leveraging the knowledge of Data & Services capabilities and how they fit together to create relevant solutions for clients.
- Leadership: Instill a sense of urgency, ownership, and empowerment, while encouraging thoughtful risk taking among leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
- Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and helps others do the same.
- Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
- At least 5 years of relevant experience in the payments processing, operations & IT systems implementation business, at one or ideally more players within the whole payments. ecosystem, such as acquirer,

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