Sales Support Coordinator

hace 4 semanas

Juárez CDMX, México Thomson Reuters A tiempo completo

**Sales Support Coordinator (SSC)**

Are you passionate about the chance to bring your experience to a world-class company that is market-leading_ _for both content and technology? If yes, we're looking for you.

Join our team to support the prospect to-cash process for the sales unit. This may include working in Salesforce systems and will also support following up on pending orders, helping work through tough questions related to contracts, or a customer-installed position, and helping follow up on billing questions, all working closely with the internal stakeholders.

**About the Role**:
In this opportunity as a **Sales Support Coordinator**,** you will:

- Complete administrative duties for the sales team, like scheduling appointments, answering customers' questions, and informing customers of their order statuses.
- Create Commercial Policies. and proposals with information regarding products, financials, terms, etc.
- Post-Sale follow-up.
- Reporting & tracking, maintaining databases e.g., sales, usage, online v/s print content.
- Support implementation of new products/services.
- Set up an Onboarding call.
- Create quotes in Salesforce.
- Product Profile update program.
- Reference call campaign

**About You**

You’re a fit for the role if your background includes:

- Bachelor's degree or equivalent work experience with at least finished High School.
- Minimum 2 years of experience supporting sales teams.
- Fluent English is a must,
- Demonstrating the ability to rapidly learn new knowledge and acquire new skills.
- Maintaining stable performance under pressure (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others in the organization.
- Displaying determination, persistence, and patience and being resilient in the face of adversity.
- Ability to demonstrate an openness and willingness to change behavior in response to new situations.
- Actively partner with your sales and marketing team members to consistently create new sales campaigns that will generate new, highly qualified sales opportunities that convert to revenue.

**To apply, please upload your updated resume in English.***

**Location: CDMX**

LI-ZM1

**What's in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- ** Wellbeing**:Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- ** Culture**: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- ** Learning & Development**: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- ** Social Impact**: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
- ** Purpose-Driven Work**: We have a superpower that we’ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we conside

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