Application Support .NET

hace 3 semanas


Desde casa, México Azka IT Consulting SA de CV A tiempo completo

**Application Support.Net**

En Azka IT Consulting estamos en busca de tu talento para integrarte a una Empresa Multinacional de Consutltoria y Servicios de Tecnologías de la Información

**Requisitos**:

- Licenciatura culminada, no estudiantes.
- **Inglés intermedio-avanzado, conversacional**:

- Mínimo **2 años de experiência** en adelante

**Skills**:

- .NET Framework 3.5 y superior
- Web Technologies: ASP.Net, C# o VB.Net, MVC, HTML 5, CSS 3, AJAX, JQuery y Java Script
- Web Services: WCF, API WEB, WPF
- Microsoft Tools: Visual Studio 2008 y superior, TFS
- Database: SQL Server 2008

Activities:

- Trabajar con los analistas de soporte júnior para garantizar una resolución rápida de los problemas. Proporcionar orientación técnica al equipo.
- Llevar los incidentes de alta prioridad al cierre
- Capacidad para trabajar en varios problemas al mismo tiempo e impulsar la resolución del problema
- Interactuar con diferentes equipos como el equipo de infraestructura, el equipo de base de datos, el equipo de red, el equipo de plataforma y brindar liderazgo en las llamadas de resolución de problemas
- Identificar tendencias de tickets y trabajar en registros de problemas proactivos
- Debe ser proactivo y tener excelentes habilidades de comunicación.
- Habilitar y guiar a los equipos para que sigan los procesos ITIL establecidos
- Proporcionar documentación sobre el análisis de causa raíz y generar documentos para los procedimientos operativos diarios.
- Cree documentos sobre pasos alternativos para que los usen otros miembros del equipo
- Impulsar iniciativas de mejora de procesos dentro del equipo
- Gestión de clientes
- Punto de escalamiento para cualquier problema dentro de la cartera.
- Habilidades demostradas de resolución creativa de problemas

**Beneficios y prestaciones**:

- Trabajo 90% remoto **(Disponibilidad para asistir 4 veces al mes a oficinas en Ciudad de México)**:

- Sueldo competitivo
- Esquema 100% nómina
- **Prestaciones superiores de ley**

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: Hasta $80,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Trabajar desde casa
- Vales de despensa

Experiência:

- .NET: 3 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo remoto
- Health insurance



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