Customer Support Specialist Ii

About Us:We are an innovative and rapidly growing e-commerce company dedicated to delivering exceptional customer experiences.As we continue to expand, we are excited to introduce the role of Customer Support Specialist, a key position focused on bridging customer interactions and creating seamless experiences through exceptional service.If you thrive in a...

DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico.We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT.Responsibilities:Identify customer needs and help customers use specific features.Analyze and report product malfunctions (for example, by testing different...

Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office! The IT Support Specialist II is responsible for supporting our end users in the local office and other offices in the region, as assigned by IT leadership. This support role has the primary responsibility of troubleshooting and/or triaging tickets from WM team...

**Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**: **Customer Support Specialist - On-Site Role** **Job Summary**: Be part of our team as a Customer Support Specialist, ensuring excellent service to our English and Spanish-speaking clients. **Key Responsibilities**: - Respond to customer inquiries and provide solutions in...

SKIDATA Group is a global leader in access control solutions. Our solutions are found in ski resorts, shopping malls, major airports, municipalities, sports stadiums, trade shows and amusement parks around the world. Our department is focusing on Asset Tracking in relation with various markets. Headquartered in Salzburg, Austria, and with 23 subsidiaries...

Job OverviewWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring seamless application support to our customers.About the RoleThis is an exciting opportunity for a Technical Service Engineer to...

**ABOUT THE ROLE** Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

FedEx Express México is seeking an experienced and motivated Service Agent II to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients. Key responsibilities include assisting customers with package tracking, responding to customer inquiries, and providing front-line service...

Additional Responsibilities Regarding Customer and Carrier Relationships- Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist- Communicate any service issues to customer and team- Identify and update status on which Carrier missed pick-up or delivery; provide sufficient...

**ABOUT THE ROLE** Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

**ABOUT THE ROLE**Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics.Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

**Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**:**Customer Support Specialist - On-Site Role****Job Summary**:Be part of our team as a Customer Support Specialist, ensuring excellent service to our English and Spanish-speaking clients.**Key Responsibilities**:- Respond to customer inquiries and provide solutions in English...

**Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**: **Uber Freight**is looking for your talent! We are looking for a**Customer Support Specialist**. **Description**: Carrier Support Representatives for Uber Freight’s Digital Brokerage work to improve the carrier experience by providing quality resolutions on live load issues. In...

**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...

DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico.We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT.**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing...

Additional Responsibilities Regarding Customer and Carrier Relationships- Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist- Communicate any service issues to customer and team- Identify and update status on which Carrier missed pick-up or delivery; provide sufficient...

Ll Oefentherapie seeks a skilled Technical Support Specialist to deliver exceptional post-sales support and solutions to our customers. As an advocate for customer needs, you will be responsible for resolving technical questions regarding the use of Electronic Support Services.Key ResponsibilitiesFacilitate customer relationships with SupportProvide advice...

Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Infosys Mexico. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

**About the Role** Carrier Sales Support team members work to establish and grow relationships with carrier partners while providing best-in-class customer service. In this role, you will work through a queue of tasks and escalations with primary objectives being fast resolution times, professional, carrier-first communication, and industry-leading problem...