Customer Support Specialist Ii

About the Role:This Technical Support Specialist II position requires an individual with excellent analytical skills and attention to detail to support our manufacturing operations.Key Responsibilities:Develop and maintain QA plans and process routings to reflect intended/actual activities.Provide technical support for all quoting activities by participating...

**Job Overview:**As a Customer Support Specialist II at Transplace De Mexico Global, you will be responsible for monitoring shipments, expediting coverage, and updating systems. You will also track and trace shipments, schedule appointments, and provide customer service.**Key Responsibilities:**Monitor and expedite shipments to ensure timely deliveryUpdate...

At Transplace De Mexico Global, we're seeking a skilled Digital Brokerage Customer Support Specialist Ii to join our team. In this critical role, you'll play a vital part in ensuring seamless freight service experience for our carriers.Key Responsibilities:Develop and share innovative ideas to optimize carrier processes and experiencesProvide top-tier...

About the RoleWe are seeking a highly skilled Customer Experience Support Specialist to join our team at Vertiv Co.Key Responsibilities:Provide timely and effective support to internal and external customers via various communication channelsManage and resolve customer issues in a professional manner, ensuring high levels of satisfaction and loyaltyCreate,...

About the RoleWe are seeking a detail-oriented Operational Support Specialist to provide excellent customer service and support to our Accounts teams. As a Service Specialist I, you will be responsible for delivering top-notch customer experiences by leveraging continuous improvement, efficiency, and effective communication.Main Duties and...

**About The Role**Carrier Support Representatives for Uber Freight's Digital Brokerage work to improve carrier experience by providing quality resolution on live load issues.You will work through a queue of escalations with primary objectives being fast resolution times, professional, carrier-first communication, and industry-leading problem solving in real...

About The Role**This team works an alternate schedule.Hours are 05:00 am to 16:00 pm with a one-hour lunch.Team members are scheduled to work four days; then they are off for four days.**Carrier Support Representatives for Uber Freight's Digital Brokerage work to improve carrier experience by providing quality resolution on live load issues.You will work...

DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico.We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT.**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing...

**Responsibilities**:- Monitor shipments- Update System- Track and Trace- Appointment scheduling- Customer service- ReportingBasic Qualifications- Highschool degree- Computer-savvy with a working knowledge of Microsoft Office- Experience in customer service- Advanced English (written and spoken)- Ability to work with mínimal supervision- Multitask-...

**Responsibilities**:- Monitor shipments- Update System- Track and Trace- Appointment scheduling- Customer service- ReportingBasic Qualifications- Highschool degree- Computer-savvy with a working knowledge of Microsoft Office- Experience in customer service- Advanced English (written and spoken)- Ability to work with mínimal supervision- Multitask-...

**Job Overview**Blue Yonder is seeking a highly skilled Technical Support Specialist to join our team. This role requires excellent customer service skills and technical expertise to provide top-notch support to our customers.

Additional Responsibilities Regarding Customer and Carrier Relationships- Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist- Communicate any service issues to customer and team- Identify and update status on which Carrier missed pick-up or delivery; provide sufficient...

With more than 1900 employees worldwide, 24 locations around the world and 3 business units, the Kudelski Group offers endless opportunities for people to start new journeys, grow and succeed.SHAPE THE FUTURE WITH USKudelski Internet of Things (IoT), a division of the Kudelski Group, designs and delivers security technologies and services to support...

**About the Role**Carrier Sales Support team members work to establish and grow relationships with carrier partners while providing best-in-class customer service.In this role, you will work through a queue of tasks and escalations with primary objectives being fast resolution times, professional, carrier-first communication, and industry-leading problem...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.What you'll do- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue- Provide carriers and...

Job OverviewWe are seeking a highly motivated Customer Support Specialist to join our team at Teletrac Navman. In this role, you will be responsible for providing exceptional customer support and resolving issues related to our proprietary software and hardware.About the RoleThis is a fantastic opportunity to work with a leading provider of fleet management...

We are looking for a dynamic **Customer Support Specialist,** who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance.**About you**:You are a resource for identifying and resolving member service issues and enhancing the member...

About the JobWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will have a strong background in electrical distribution equipment and excellent technical expertise. You will be responsible for providing fast and effective resolution of customer issues and supporting cross-functional teams to solve...

**About** the Role**Customer Support Specialist I is a key contributor to our Transportation Management division.The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.- Use TMS to process shipment entries and actively lead timely...

RHI Magnesita seeks a skilled Customer Sales Support Specialist to join their team in Monterrey, Mexico.The ideal candidate will be responsible for developing and delivering support services to the organization's sales force, including creating and confirming orders, direct customer contact, reconciliation of orders, warehouse review, and invoicing.This...