Ms Teams O365/m365 Admin

hace 3 semanas

Guadalajara, México epsilon staffing A tiempo completo

**Role: MS Teams O365/M365 Admin**

**Location: REMOTE (Mexico)**

**Type of Hire: Full Time**

**Start Date: Immediate**

Qualifications:

- 8+ years of Strong working experience in O365/M365 administration.
- 5+ years in a customer facing service role in any capacity.
- Presentation skills with a high degree of comfort with both large and small audiences.
- Face-to-face customer engagement skills
- Good Knowledge of Microsoft 365 Suite.
- Degree in B. Tech with Computer Science, BCA /MCA, MSC IT.
- Holds one or more Microsoft 365 related certifications.

SOFT SKILLS:

- Must be able to quickly develop trust and rapport with CSAMs & Customers (most of the time they are of this profile: System Admins, Enterprise Architects, IT Specialists or Managers)
- Passion for customer advocacy in a technology domain.
- Strong communication skills in both spoken and written English
- Ability to articulate technical issues/requirements accurately with Customer, Microsoft Services, M365 development teams at the appropriate technical depth.
- Have the necessary skills to engage a customer in a deep technical conversation.
- Strong problem-solving skills and a proactive approach to learning.
- Have a commitment to customer and partner satisfaction, ability to thrive in a competitive team environment.
- Ability to work independently.

Tipo de puesto: Tiempo completo

Ability to Commute:

- Guadalajara, Jal. (Obligatorio)

Ability to Relocate:

- Guadalajara, Jal.: Relocate before starting work (Obligatorio)

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