Bilingual Customer Experience Associate

**About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative...

**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

**About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

At Panduit, Our People Make the Difference. Their unique insights and perspectives fuel our innovation and help our customers discover more and better ways to connect with and for the people they serve. We are looking for people who are curious, insightful, collaborative, and committed to building a sustainable and connected world. The Customer Experience...

LocationGuadalajara, MexicoJob TypeFull TimeSkillsVoiceExcelChatCategoriesOutboundSalesCustomer SupportInboundEmailChatResponsibilitiesCustomer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

LocationGuadalajara, MexicoJob TypeFull TimeSkillsVoiceExcelChatCategoriesOutboundSalesCustomer SupportInboundEmailChatResponsibilitiesCustomer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve. We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...

Responsibilities 1. Research and respond to customer requests for quote, part availability, order status, and related requests at regular intervals throughout the day as instructed 2. Process and confirm customer orders utilizing ERP system(s). 3. Handle customer telephone calls through contact center. 4. Issue and follow through on all day-to-day...

The Role: We are looking for an experienced and creative Customer Experience Specialist to join our growing Customer Experience Team and take our company and platform to the next level! There are different shifts a Specialist could be assigned to work. **Responsibilities**: - Review student documents to ensure student eligibility for consideration across...

Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage. Who We Serve Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with...

We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time Location: Remote **Requirements**: - Availability to work 45 hours per week - Advanced English & Require French Language - Looking to work in IT Environment - 6 months of experience...

Experis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. Experis IT es parte de la empresa Manpower Group no. 1 en atracción de talento a nível mundial. En Experis IT unimos armónicamente personas, habilidades y tecnología bajo un...

We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time Location: Remote **Requirements**: - Availability to work 45 hours per week - Advanced English & Require French Language - Looking to work in IT Environment - 6 months of experience...

Customer Experience Map Project manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ This position will be focused on managing multiple Experience Enablement Mapping projects which are a part of (a workstream of) larger Customer Success driven programs. Each individual Experience Enablement...

TITLE: CX & CS Specialist LOCATION: Guadalajara, Mexico Company Background: Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty...

We have an excellent job opportunity in Puerta de Hierro, Guadalajara. We are looking for Customer Service Agents. **Responsibilities**: - Back office functions **Requirements**: - Advanced/bilingual English (essential) - Customer service experience - Availability to work 8 hours a day **We offer**: - Benefits above the law: - Christmas bonus 30...

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...

We are currently seeking a Helpdesk associate to join our team in Mexico, Guadalajara, Jalisco. NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts -...

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...