CRM Business Analyst

hace 2 semanas

Guadalajara, México Ingredion Incorporated (Corporate) A tiempo completo

**LOCATION**: Mexico City or Guadalajara, Mexico
**REPORTS TO**: Global CRM Manager

**Company Background**:
Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.
We bring the potential of people, nature, and technology together to make life better.

That’s our purpose. We are all IN to make life better
Every day, Ingredion employees bring their skills, creativity, and passion together to deliver ingredient solutions that enhance people’s lives. We are innovators who combine the power of technology with the best of nature to delight our customers and consumers. We hold ourselves to the highest standards in ethics, safety, quality, and sustainability. Unlocking the potential of people, nature, and technology to make life better is what drives us in every aspect of our business.
If you are interested in making life better, we are all IN to learn more about you A bit about what you can expect from the employee experience at Ingredion:
The chance to make a difference
No matter where you work in the company, you’ll have an opportunity to make life betterfor our colleagues, customers, communities, and the world.
Passionate people, motivated to excel
Our highly talented people have a passion for learning and achievement and are driven by our inspiring purpose to make life better and our core values: Care First, Be Preferred, Everyone Belongs, Innovate Boldly, and Owner’s Mindset.
A warm, welcoming environment
At Ingredion, everyone belongs We embrace diversity and foster an inclusive work environment where individuals feel supported and enabled to contribute their very best every day.
A place where you can grow personally and professionally
We believe everyone has great potential, and we strive to nurture that potential into great personal and professional achievements.
An environment that enables innovation and collaboration
We are creating the conditions that inspire and enable innovation - in our products and services, as well as in how we do our work day-to-day.

The CRM Business Analyst will lead high value projects related to Salesforce in an agile development environment, working with business stakeholders, technical staff, and partners to deliver solutions that improve sales and sales support productivity and effectiveness through automation, process improvement, user experience, and analytics. The CRM Business Analyst will evaluate change requests from end users to determine need, feasibility, and offer recommendations to optimize platform functionality and gain consensus among key business stakeholders on harmonized functional requirements with suggested prioritization based on anticipated business impact.
The position reports directly to the Global CRM Manager working closely with the Global IT function and Regional CRM business leads and other stakeholders to support an integrated approach to Commercial Excellence.

**Core Responsibilities**:

- Work with the business to identify opportunities for driving sales productivity and effectiveness through technology, data, and process improvement.
- Manage the product roadmap, prioritization, release planning, and delivery of key features for the business processes and technologies you oversee.
- Perform the Business Analyst role in often complex technical projects, overseeing requirements gathering, research, testing, deployment, documentation, training, communication, and user enablement.
- Manage, track, and ensure the timely resolution of risks, blockers, issues, and bugs.
- Review, test, and measure business impact of CRM enhancements to ensure they are providing business value and delivering expected ROI. Develop test cases and user acceptance testing (UAT) plans. Develop best practices for and oversee business user acceptance testing.
- Stay current with Salesforce releases as well as relevant solutions and best practices in the marketplace, evaluating and implementing new features and solutions, as required.
- Maintain system metrics to track trends in usage and adoption.
- Participate in cross-functional teams that address strategic business issues involving CRM.
- Partner with Salesforce and other partner vendor Customer Success management teams to drive engagement, adoption and utilization, and capability development.

**This position is well-suited for you if you bring**:

- A passion for customers, demonstrated business acumen and digital first mindset
- Experience managin

  • Business Systems Analyst

    hace 7 días

    Guadalajara, Jalisco, México Flex A tiempo completo

    Business Systems Analyst Hoy Business Systems Analyst Guadalajara, Jalisco Jabil Circuit Hoy At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most te... Leer más... Senior Business Systems Analyst Guadalajara,...

  • Senior SAP CRM IT Analyst

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 285759 We are currently seeking a Senior SAP CRM IT Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). We are seeking a Senior SAP CRM IT Analyst to work with the "Customer Relationship Management stream" of the SAP Platform Services team. In this role reporting directly to the SAP Operations and Delivery Manager, you will...

  • Business Analyst

    hace 1 mes

    Guadalajara, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...

  • Business Analyst

    hace 7 días

    Guadalajara, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...

  • Business Analyst

    hace 3 semanas

    Guadalajara, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionAbout usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our...

  • Business Analyst

    hace 4 semanas

    Guadalajara, México Cognizant Technology Solutions A tiempo completo

    **We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

  • Business Analyst

    hace 24 horas

    Guadalajara, México Cognizant Technology Solutions A tiempo completo

    **We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

  • Business Analyst

    hace 7 días

    Guadalajara, Jalisco, México Emerging Technologies A tiempo completo

    **Hiring For: Business Analyst (Murex & Regulatory Reporting)****Position: Hybrid****Location: Guadaljara (Mexico)**Required skills: 8+ years of experience as BA. Good functional knowledge of Derivative products across all Asset classes IRD, EQD, FX, and CRD Good knowledge of SQL Ability to interact with businesses to gather requirements and translate those...

  • Senior Business Analyst

    hace 7 días

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Integrated Business Solution Senior Analyst Hoy Integrated Business Solution Senior Analyst Tlaquepaque, Jalisco Hewlett Packard Hoy Responsibilities Leads and/or provides accounting expertise to functional project teams and participates in cross functional initiatives.Acts as an expert providing direction and guidance ... Senior Business Analyst...

  • Business Analyst

    hace 7 días

    Guadalajara, Jalisco, México AstraZeneca A tiempo completo

    Business AnalystAbout the AstraZenecaAstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies.At AstraZeneca, we're proud to have a...

  • Business Analyst

    hace 3 semanas

    Guadalajara, México Bhuvi IT Solutions A tiempo completo

    We are hiring a business analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of...

  • Senior SAP CRM IT Analyst

    hace 7 días

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Req ID: 285759We are currently seeking a Senior SAP CRM IT Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).We are seeking a Senior SAP CRM IT Analyst to work with the "Customer Relationship Management stream" of the SAP Platform Services team. In this role reporting directly to the SAP Operations and Delivery Manager, you will be a...

  • Business Analyst

    hace 2 semanas

    Guadalajara, México Emerging Technologies A tiempo completo

    **Hiring For: - Business Analyst (Murex & Regulatory Reporting)** **Position: - Hybrid** **Location: - Guadaljara (Mexico)** **Required skills**: - 8+ years of experience as BA. - Good functional knowledge of Derivative products across all Asset classes IRD, EQD, FX, and CRD - Good knowledge of SQL - Ability to interact with businesses to gather...

  • Business Analyst

    hace 3 semanas

    Guadalajara, México Advancio A tiempo completo

    **About Advancio** In Advancio we are passionate about technology and the power it has to change the world. We are aggressively growing and building a company where we serve great businesses, hire great people, and have lots of fun doing what we love! We’re looking for a Business Analyst. To succeed in this position you must be incredibly passionate...

  • Senior Business Analyst

    hace 4 semanas

    Guadalajara, México Koch Business Solutions A tiempo completo

    **Description** Koch Business Solutions (KBS) is the global problem-solver of business needs for Koch Industries. We serve more than 120,000 Koch employees worldwide and partner with 11 Koch companies from a diverse number of industries; from making fabric to manufacturing cell phone components. Since 2003 we have invested over $80 billion in acquisitions...

  • Dynamics CRM Developer

    hace 2 meses

    Guadalajara, México SMX USA A tiempo completo

    Responsibilities: - Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades - Extend capability of CRM through creation of new entities, forms, workflows, and reports - Perform data migration activities Desired Skills & Experience: - Excellent...

  • Business Analyst

    hace 7 días

    Guadalajara, Jalisco, México Bhuvi IT Solutions A tiempo completo

    We are hiring a business analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of...

  • Senior Business Systems Analyst

    hace 2 semanas

    Guadalajara, México Koch Business Solutions A tiempo completo

    **Description** The Senior Business Systems Analyst role within Koch offers a great opportunity to be part of different capabilities within HR Technology, including the potential to work on global and regional projects, problems, MADIs (Mergers, Acquisitions, Divestures, and Integrations) and/or system enhancements in a complex environment. The Senior...

  • Business Analyst

    hace 3 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    **Business Analyst** **About the AstraZeneca** AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud...

  • Senior Business Analyst

    hace 7 días

    Guadalajara, Jalisco, México Koch Business Solutions A tiempo completo

    DescriptionKoch Business Solutions (KBS) is the global problem-solver of business needs for Koch Industries. We serve more than 120,000 Koch employees worldwide and partner with 11 Koch companies from a diverse number of industries; from making fabric to manufacturing cell phone components. Since 2003 we have invested over $80 billion in acquisitions and...