Senior IT Partner Expert for Digital Essentials and
hace 3 semanas
We are looking for an IT infrastructure professional Country Digital Core Responsible. Single IT Digital Core Services responsibility for countries. This ensures a holistic view on all local and global services on a (Lead) Country level.
Areas of Responsibility:
- Digital Core Services Support:
- Support of local setup for every Digital Essentials/Platform Service project, Service Implementation or Major Service Change.
- Advise and develop local country services to meet local demand and regulations where/if global services cannot accommodate. Implement independently global strategy and architecture integration.
- Demand Management:
- Advice on and collect IT Infrastructure related demands and ensure end-2-end demand fulfillment to customer and other IT functions for the (Lead) Country.
- Service Quality & Provider Management:
- Ensure service quality for local, digital Essentials and Platform services and collaborate with related Value Centers for global services.
- Manages providers for local service or global services with local component. Collaborate and involve with service owner and contracts management when services or providers do not perform or meet KPIs.
- Service Lifecycle and Service Management:
- Service Lifecycle and Service Management for all local provided IN Services, or global services with local component.
- Escalation Management:
- Accountable for fast escalation and support problem resolution for all Digital Essentials/Platform Services/Projects. Ensure feedback loop to respective partners and functions.
- Develop and implement independently ideation based on opportunities of digitalization business.
- Aligns and implement with Siemens IT strategy and architecture (focus Digital Core Services).
- Leads technology trend scouting, searches and evaluates innovation ideas.
- Manages and implements independently the change associated with Digital Transformation (focus on Digital Essentials and Platform Services).
- Lead and implement key initiatives digital essential initiatives cross country on a larger scale.
Dimension of Function/Volume:
- Responsible for the delivery of business critical digital core services and technology based projects involving global teams of Service Owners with individual projects potentially costing >1M and having significant business impact e.g. ensuring sales growth.
Key numbers:
- Covering IT services used by between 2,000 and 20,000 employees (within one or more countries)
- Responsible for IT budget sometimes >10M €
- Working across all time zones in large inter-cultural setting
- Objective to influence digital revenue and drive adoption of IT solutions across DI, SI, MO, SFS.
Key measures:
- Customer and User Satisfaction
- Service Reliability/Availability
- Creating business value, e.g. by Innovation or Digitalization
- Cyber security
- User Adoption rate for agreed tools
Contacts (internal/external):
- RC-xx IT,
- Service Owners/Managers in all IT services units
- IT Cross Functions and Governance
- Business IT
- IT FIN
- GBS
- Advanta
- External start-ups
- External research agencies
- External IT and industry networks
Required Knowledge/Skills, Education, and Experience
- Minimum a University Degree (Graduate/Post Graduate) in Sciences, Technology or Business
- At least 10 years experience of consulting / service management experience in technology industry
- Experience in IT / digital technologies solution/service development
- Experience of working in medium to large projects
- Working knowledge of agile methods, preferred
- Experience of working in multi-cultural teams / international environment
- Has a solid background with early customer validation in rapid learn-build-test cycles with focus on achieving customer value.
- Maintains technical expertise on all new digitalization products, tools, and systems
- Change management knowledge in the areas of digital business models, IT innovation, process digitization, customer experience, and/or user enablement.
- Agile mindset for quick learn-build-test cycles with focus on achieving customer value
- Fosters a digital mindset
- Thinks and collaborates in ecosystems**Organization**: Information Technology
**Company**: Siemens, S.A. de C.V.
**Experience Level**: Experienced Professional
**Full / Part time**: Full-time
-
IT Partner Professional
hace 7 días
Colonia Polanco, México Siemens A tiempo completo**Looking for a chance to create a positive impact on our society?** **Rethinking the IT world | Who we are** We have many ideas on how to successfully drive digitization in companies. For example, through open cloud platforms, sophisticated security systems or clever tools for developers. Your role in this? Become a world-beyond-the-scenes mover with your...
-
IT Administrator
hace 3 semanas
Colonia Polanco, México Progressive Automations A tiempo completo**Progressive Automations** is a leading manufacturer and distributor of linear actuators and linear motion control products worldwide. With over a decade of experience in the industry, we are quickly growing and striving to lead the industry in innovation while bringing affordable, high-quality linear motion products to our customers. We are currently...
-
Pca Specialist
hace 4 semanas
Colonia Polanco, México International Flavors & Fragrances A tiempo completoThe Plant Cost Analyst is a partner to the plant managers within the assigned area. You will be responsible for conducting financial analysis and provide clear insights into the Operations performance and identify opportunities for additional improvement and productivity. You are constantly looking for a way to improve and further develop our internal...
-
IT Administrator
hace 4 semanas
Colonia Polanco, México Progressive Automations A tiempo completo**Progressive Automations** is a leading manufacturer and distributor of linear actuators and linear motion control products worldwide. With over a decade of experience in the industry, we are quickly growing and striving to lead the industry in innovation while bringing affordable, high-quality linear motion products to our customers. We are currently...
-
Senior Manager
hace 7 días
Colonia Polanco, México Mercer A tiempo completoAt **Mercer**, we’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally - regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are. You are welcome...
-
Senior Consultant
hace 6 días
Colonia Polanco, México Urban Science Applications, Inc. A tiempo completoOverview and Summary: This position is responsible for the delivery of client services on an account team. The Sr. Consultant is focused on both technical & client handling skills, with a heavier focus on client handling and relationship building. Essential Duties and Responsibilities: - Plans, organizes, develops and delivers client-requested reports,...
-
Social Media Specialist
hace 7 días
Colonia Polanco, México LiveFluence Global A tiempo completoManage client’s social media accounts and drive growth strategies to increase followers, engagements and lead generation - Create a Social Media plan and cadence of releases, and manage its implementation - Develop brand voice and CREATE ongoing social posts for client’s acccounts on Instagram, Facebook, TikTok, Youtube, etc. - Source/generate...
-
Head of Latam Field and Channel Marketing
hace 4 semanas
Colonia Polanco, México Tenable A tiempo completo**Who is Tenable?** Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey! **What makes Tenable such a great place to...
-
E&c Lead Mexico
hace 4 semanas
Colonia Polanco, México UCB S.A. A tiempo completoThis role will partner with geographies and E&C leadership to implement effective Ethics & Compliance program to identify and mitigate risks in scope **General profile**: **E&C Partner would be the Primary E&C contact for assigned geography/business team** **Responsible for design, localization and/or operationalization of ethics & compliance program...
-
Digital Planner
hace 6 días
Colonia del Valle, México Dentsu Aegis Network A tiempo completoThe purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan. Job Title: Digital Planner **Job Description**: Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in...
-
Sr. Buyer for Suspension Na
hace 4 semanas
Colonia Santa Fe, México Stellantis A tiempo completoThe Sr Buyer for Suspension will support buying in North America. The core responsibilities of this position are the development, ownership, and execution of full lifecycle commodity strategies which include but are not limited to: - Lead Buyer for key suppliers - Coordinate and manage open issues, lead and execute business plan, and serve as escalation...
-
Digital Planner
hace 7 días
Colonia del Valle, México Dentsu Aegis Network A tiempo completoThe purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan. Job Title: Digital Planner **Job Description**: Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in...
-
Senior Revenue Manager
hace 5 días
Colonia Polanco, México Marriott International, Inc A tiempo completo**Job Number** 24026986 **Job Category** Revenue Management **Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages rooms and function space inventory and ensures inventory is...
-
Retail and Display Expert
hace 4 semanas
Colonia Santa Fe, México Aromas y Ambientes S.A. de C.V. A tiempo completoCompany Description: Aromaria is a luxury lifestyle brand that constantly develops innovative products and solutions in order to improve people's lives through scents. We strive to help people and businesses to transform spaces and to create unique experiences. We are an innovative company that is looking to bring the best people on board to fulfill our...
-
Critical Escalation and Rca Support Manager
hace 4 semanas
Colonia Polanco, México IWG A tiempo completo**About the company**: IWG is the global operator of leading workspace providers. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Digitalization and new technologies are transforming the world of...
-
Animal Nutrition
hace 4 semanas
Colonia Polanco, México International Flavors & Fragrances A tiempo completoAN&H Technical Manager, Mexico IFF - Danisco Animal Nutrition IFF Animal Nutrition is seeking a highly skilled person, based in Mexico and fluent in English and Spanish, for the position of Regional Technical Manager Latam North. - You will be responsible for the technical support of IFF Animal Nutrition products and services in Mexico, and potentially...
-
Pricing and Rebate Support Analyst
hace 4 semanas
Colonia Polanco, México Siemens A tiempo completoBusiness Description: Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. Siemens focus es on the areas of electrification, automation, and digitalization. One of the world’s largest producers of energy-efficient, resource-saving technologies,...
-
Technical Project Manager
hace 6 días
Colonia Polanco, México HH Global A tiempo completoHH Global is a global marketing services group specializing in the execution of print, digital and retail media. Providing services to brands and retailers, both directly and via their nominated agencies, HH Global delivers a seamlessly integrated customer brand experience and a greater measurable return on marketing investment. With offices across Europe,...
-
Sr. Digital Marketing Communications Specialist
hace 4 semanas
Colonia Lomas de Chapultepec, México BD A tiempo completoJob Description Summary How about belonging to a leading global medical technology company that acts to advance the world of health? BD is one of the largest medical technology companies in the world. We have a unique position in the market with solutions to improve disease management and care management, customer support, health professionals and patients...
-
IT Helpdesk Support
hace 4 semanas
Colonia Polanco, México One Park Financial A tiempo completoDuties and Responsibilities_ - Provides intermediate-level support to end-users for Windows Users (Active Directory). - Windows Support. - VoIP Support - Office365 & Exchange online Support. - Conducts support and troubleshooting for the Technology areas, including Voice, WAN, LAN, PC, Laptop, Printer, Password Resets, Printers, etc. - Interacts with Network...