Customer Service Representative

hace 4 meses

Tijuana, México Ensambles Hyson S.A. de C.V A tiempo completo

**POSITION RESPONSIBILITIES**:
Primary responsibilities are providing outstanding Customer Service by resolving customer product issues over the telephone and ensure their experience is memorable. Also, as a team member you will be of support to the team’s needs and assist in data entry and order management.

**RESPONSIBILITIES INCLUDE**:

- Enter sales orders through the company's ERP system. Assist on the Inside Sales Promotions as part of the primary activities.
- Resolve customer Product / Order issues in a courteous and professional matter, both outbound and inbound.
- Process returns goods requests, other service issues and any other adjustments for customers.
- Coordinates shipping requirements with distribution centers.
- Support on maintenance to the ERP System.
- Learn about technical aspects of our products.
- Think outside the box by proposing improvements to processes.
- Maintain work documents updated.
- Ability to provide excellent judgment in ambiguous situations and creative problem solving.
- Act as backup for activities performed in other departments within customer service
- Must meet and comply with department and company policies, procedures, objectives, and regulations.

**MINIMUM QUALIFICATIONS**:

- Excellent communication skills both written and verbal in English to communicate with external and internal customers, or other groups within the company in a professional way.
- 1 - 2 years’ experience in the areas of customer service, technical support, order entry and perhaps inside sales for customer within the United States.
- Knowledgeable in MRP, ERP, EDI, CRM, Oracle, MS Office, and e-commerce platforms
- Must have flexibility to work within a flexible schedule and different work schedules, may include weekends.
- Ability to work in extended periods on the telephone helping customers, including customer follow up.
- Initiative to identify issues and areas of need and implement solutions.
- Excellent judgment in ambiguous situations and creative problem solving; capable of handling various projects or tasks at the same time (multitasker)
- Require a high school or technical degree.
- Coordinate sales effort with other departments

**DESIRED QUALIFICATIONS**:

- BS or BA degree in a technical or a related field
- Possess working knowledge of Irrigation products, systems, and customers.
- Ability in working with high end technical troubleshooting support groups.
- Advanced computer skills
- Leadership and project management skills
- Able to work with Team objectives.
- Ability to travel (Visa)

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $1.00 - $2.00 al mes

Beneficios:

- Vales de despensa

Pago complementario:

- Bono de productividad

Tipo de jornada:

- Lunes a viernes

Escolaridad:

- Técnico superior trunco o en curso (Deseable)

Lugar de trabajo: Empleo presencial

  • Customer Service Representative

    hace 2 meses

    Tijuana, México Integon Service Co. A tiempo completo

    Job Title: Customer Service Representative - **This is an on-site and full-time position in Tijuana, Baja California.**_ About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, Baja California, México Reclutamiento 3R A tiempo completo

    **Job Title:** Customer Service Representative**About the Job:** We are seeking a highly skilled Customer Service Representative to join our team at Reclutamiento 3R in Tijuana, Baja California. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, promoting a reliable image of the company...

  • Customer Service Representative

    hace 1 mes

    Tijuana, Baja California, México North American Production Sharing A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at North American Production Sharing in Tecate, Mexico.**Estimated Salary:** $25,000 - $40,000 per year**Job Description:** As a Customer Service Representative, you will be responsible for providing exceptional support to our clients by meeting with new accounts during the...

  • Customer Service Representative

    hace 1 semana

    Tijuana, Baja California, México Ensambles Hyson, S.A. De C.V. A tiempo completo

    Job Title:Customer Service RepresentativeAbout the Job:Ensambles Hyson, S.A. De C.V. is seeking a skilled Customer Service Representative to join our team.Salary:$40,000 - $60,000 per yearJob Description:We are looking for a highly motivated and customer-focused individual to provide excellent service to our clients via phone, email, and chat.Key...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, Baja California, México Integon A tiempo completo

    Are you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Representative to join our team at Integon in Tijuana, Mexico.**Job Summary:**This role involves handling inquiries, resolving issues, and providing excellent service to customers. As a Customer Service Representative, you will be the face of our...

  • Customer Service Representative

    hace 2 meses

    Tijuana, Baja California, México Tap A tiempo completo

    **Vacante para la empresa Tap en Baja California**:Our Call Center in Tijuana is seeking a skilled Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional service to our clients through the phone. You will be the face of our company and your interactions will have a direct impact on our...

  • Customer Service Representative

    hace 1 semana

    Tijuana, Baja California, México Tres R A tiempo completo

    Job Title: Call Center RepresentativeWe are seeking a highly skilled Call Center Representative to join Tres R in Tijuana, Baja California. The ideal candidate will have excellent communication skills and experience in customer service.The role is focused on providing exceptional customer service via phone, email, or in-person interactions. You will manage...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, México North American Production Sharing A tiempo completo

    **Customer Service Representative** **Responsibilities**: - Address inquiries and resolve issues related to product details, order processing, and follow-ups. - Maintain a high level of professionalism and build strong relationships with clients. - Ensure accurate documentation and reporting of customer interactions. - Collaborate with internal teams to...

  • Customer Service Representative

    hace 1 mes

    Tijuana, Baja California, México Confie A tiempo completo

    OverviewSeguros Confie, a leading national insurance distributor with over 700 locations in the US, is seeking highly motivated individuals to join our team as Customer Service Representatives in Tijuana, Mexico.We offer a unique opportunity for candidates to develop their skills in customer service and sales while working in a fast-paced environment. Our...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, México Pasco Abrasives A tiempo completo

    **Job Title**: Customer Service Representative **Position Summary**: A customer service representative for a coated abrasives converter must have: 2. Proficiency in order processing systems and familiarity with production planning processes is essential to ensure accurate ship dates and order follow-ups. 3. Additionally, the individual should possess good...

  • Customer Service Representative

    hace 6 meses

    Tijuana, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Tijuana, Baja California**: Customer service representative **CUSTOMER SERVICE.** **Si vives por**: - Tijuana - Rosarito - Tecate **Requisitos**: - Nível de ingles conversacional B2 A C1 - Manejo de computadora. **Ofrecemos**: - Prestaciónes de ley. - Caja de ahorro. - Fondo de ahorro. - Seguro de gastos...

  • Customer Service Representative

    hace 7 meses

    Tijuana, México Integon Service Co. A tiempo completo

    Job Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...

  • Customer Service Representative

    hace 4 meses

    Tijuana, México North American Production Sharing A tiempo completo

    Join us! We are hiring great **Customer Service Representatives** for an Ecommerce premium athletic clothing company, to work in its Distribution Center in Tijuana. The function of the Customer Service Agent is to be a link between the customer and our Company, ensuring the customer's value and providing a greater experience. **Position Purpose for both...

  • Customer Service Representative

    hace 3 horas

    Tijuana, México TAP A tiempo completo

    It’s time to get a new Job️️ The most Important Contact Center in TJ is currently looking for Customer Service Representatives Full training payment Benefits over the law. ️ Short term growth opportunities What we need: Advanced English level. Basic PC Skills Live in Tijuana City

  • Customer Service Representative

    hace 17 horas

    Tijuana, México TAP A tiempo completo

    It’s time to get a new Job! The most Important Contact Center in TJ is currently looking for Customer Service Representatives Monthly incomes up to $17,000 MXN. Full training payment Benefits over the law. ️ Short term growth opportunities What we need: Advance English level. Basic PC Skills

  • Customer Service Representative

    hace 7 meses

    Tijuana, México CONFIE A tiempo completo

    **Job Objective**: Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. As our next ambassador, you will be responsible for providing world-class customer service to our clients, which includes offering general information about policies, updating customer information, and processing changes to...

  • Customer Service Representative

    hace 3 horas

    Tijuana, México Activaa A tiempo completo

    Compañía importante de manufactura busca Customer Service Representative/ Representante de Servicio al Cliente - 1 o 2 años de experiência en puesto similar - Actitud de servicio - Manejo de PC/ Paquetería Office - Inglés 85% hablado y Escrito - Sentido de urgencia - Seguimiento a cartera de clientes - Trabajo en equipo Horario de Lunes a Viernes de...

  • Customer Service Representative

    hace 6 meses

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives SUMMERBONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law....

  • Customer Service Representative

    hace 7 meses

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives SUMMER BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law....

  • Customer Service Representative

    hace 7 meses

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives CHRISTMAS BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the...