Customer Service Representative

hace 2 días


Tijuana, Baja California, México Ensambles Hyson, S.A. De C.V. A tiempo completo
Job Title:

Customer Service Representative

About the Job:

Ensambles Hyson, S.A. De C.V. is seeking a skilled Customer Service Representative to join our team.

Salary:

$40,000 - $60,000 per year

Job Description:

We are looking for a highly motivated and customer-focused individual to provide excellent service to our clients via phone, email, and chat.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and satisfactory way.
  • Assist customers with ordering and product information.
  • Collaborate with internal teams to resolve complex customer issues.
Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • 1-2 years of experience in customer service or a related field.
  • Knowledge of MRP, ERP, EDI, CRM, Oracle, MS Office, and e-commerce platforms.
  • Familiarity with technical aspects of irrigation products and systems.
  • Ability to work in a fast-paced environment and multitask.
Benefits:

We offer a competitive salary, benefits package, and opportunities for growth and development.



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