Logistics Coordinator/ Auxiliar de Operaciones de

hace 2 semanas

Guadalajara, México OEC Group A tiempo completo

**What We're Looking For...**
- OEC Group is seeking an **Operations Coordinator **to join its **OS Operations** team The position is based in **Guadalajara**.
- Applicants should be self-starters, detail oriented, comfortable with tight deadlines, and able to work and communicate well with other team members.

**About OEC Group**
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York and branches throughout Asia, North America, and Europe; OEC Group enjoys a strong position in a rapidly growing market. OEC Group provides our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.

**Perks & Benefits of OEC Group**
- Law benefits

After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:

- Major medical Insurance Premium (Medical and Dental)
- Vacation Days
- Personal Days
- Floating Days.
- Pantry Vouchers
- Annual performance review and opportunity for salary adjustment.
- Annual bonus determined by overall performance
- Flex Schedule

**Company Culture**

OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities Here at OEC Group we identify the following to be our 5 main Core Values:

- ** Community**:OEC is a family-oriented company, and we value our employees' efforts to help grow and support one another as a unified community.
- ** Teamwork**:We work together to support each other's successes, interests and goals by sharing knowledge and resources.
- ** Customer Experience**:We focus on helping both our internal and external customers succeed, acting in our customer's best interests while striving to understand their needs and exceed their expectations.
- ** Work Ethic**:Passion is at the heart of OEC. We hold ourselves accountable in our everyday work, and we strive to do the best we can.
- ** Innovation**:We believe innovation is essential for growth. Continuous improvement will bring OEC and our people to a better future.

**About the Position**

Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Tracking, tracing, and updating the status of shipments on a daily basis.
- Activities related to Air Freight.
- Conducting an AMS Download on a daily basis.
- Accurate and timely data entry into our system (FreightStream).
- Monitoring of reports.
- Accurate and timely billing to customers.
- Maintaining strong and effective relationships with vendors (shipping lines, trucking companies, etc.).
- Meet key performance indicators to support the department, branch, product and overall company goals.
- Must have the desire to understand the operational process flow and constantly seeking improved ways for efficiency.
- Reporting workflow progress to Management on a frequent basis.
- The Operations Coordinator will be scheduled to attend mandatory training classes as needed.
- The Operations Coordinator is primarily responsible for tracking, tracing, and updating shipments while developing and maintaining good relationships with carriers, truckers, customers and warehouses, etc.
- The Operations Coordinator also ensures that shipments and deliveries arrive in a timely manner by meeting several deadlines throughout the process.
- Creating internal customer profiles in FreightStream to provide all departments with detailed customer information when needed.
- Using judgment and knowledge to assist customers in making the most suitable choice for their needs.
- Providing quotations to customers when required.
- Direct customer questions/concerns to the correct department as needed.

**Work Schedule**

GDL Office 8:00 am - 5:00 pm CST

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- ** Advanced English preferred, not essential**:
**Education & Experience**
- Bachelor Degree in **International Business**, Trade, Commerce or related education.
- Minimum of 6 months of related work experience and/or training

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may b

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