Field Service Technician

hace 2 meses


Tlalnepantla, México Atlas Copco Mexicana SA de CV A tiempo completo

**Misión**:
Realizar mantenimientos preventivos, correctivos, puestas en marcha, hacer diagnósticos y dar solución a problemas técnicos de los equipos de la división de Energía Transportable y Herramientas de Construcción, asegurando la satisfacción del cliente.

**Responsabilidades**:

- Consultará la asignación de servicio, arranques o reparaciones con el Administrador de Servicio.
- Recolectará las refacciones para el Servicio.
- Realizará mantenimientos: preventivo y correctivo a los equipos de las líneas de negocio de Energía Transportable y Herramientas de Construcción: tales como compresores portátiles, generadores, martillos hidráulicos, rompedoras, perforadoras, entre otros.
- Realizará mediciones y pruebas a los equipos de acuerdo a parámetros y registrará los resultados en Reporte Técnico.
- Realizará el reporte técnico (en papel y electrónico) y asegurará recabar evidencia (firmas del cliente) de la realización del servicio y satisfacción.
- Realizará Reporte de tiempos y gastos al finalizar cada servicio (inmediato).
- Se mantendrá actualizado sobre la operación y reparación de los equipos del área de negocio.
- Realizará puesta en marcha inicial de los equipos del área de Construcción.
- Se asegurará que cuente con las herramientas, refacciones, información, y demás recursos para ejecutar el servicio.
- Informará al jefe de Operaciones de Servicio los trabajos de servicio realizados.
- Detectará y canalizará nuevas necesidades de servicio de los clientes.
- Asesorará a los clientes en problemas técnicos referentes al funcionamiento de los equipos Atlas Copco.
- Informará a los vendedores de servicio las necesidades de los clientes.
- Realizará el servicio conforme la lista de actividades recomendadas según el tipo de servicio.
- Realizará localización de averías y diagnósticos en equipos portátiles con motores diésel y equipos hidráulicos.
- Se comunicará diariamente con su coordinador/administrador por las tardes, para recibir instrucciones de trabajo para el día siguiente.

**Experiência**:

- Experiência en servicio técnico para compresores, generadores y equipos de construcción.
- conocimiento en sistemas eléctricos.

**Requisitos educativos**:

- Ingeniería: Mecánica, Eléctrica, Mecatrónica o Afín.
- Técnico: Electricidad, Electrónica, Mecánica o Afín.

Zona de trabajo: Tlalnepantla de Baz

**Start a journey of endless opportunities**
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.



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