Customer Service Representative I

hace 7 meses


Tlalnepantla, México John Crane A tiempo completo

Under supervision, perform specialized duties relating to providing effective customer service.

**Duties & Responsibilities**
- Receive, review and enter sales orders based on customer purchase orders, in accordance with current quality standards.
- Relate information to customers in regards to the delivery, pricing and status of their orders. Make amendments to the orders based on the information attained from other departments and assure the information has been made available to the customer.
- Maintain records of the customer’s purchase orders, along with any documentation regarding the communication of the status and pricing of the orders utilizing the appropriate ERP system.
- Communicate to the planning personnel of any urgent matter or issues regarding customer orders; expediting when needed, sales orders to ship to the customer as per their request, obtaining information from the planners, master schedulers, and production plant.
- Run sales orders reports. Follow up on past due orders and report to management of the status.
- _Potential Field Location Responsibility_: Along with Group Lead, utilize Pricing Tool (LPG) to price all assemblies and components in proposal status.
- Additional duties as required

**Diversity & Inclusion**

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

**The Individual**
- High school diploma or equivalent required
- Minimum 1 year of customer service.
- Experience in an ERP system is preferred.
- Must have good writing and communication skills.
- Experience in planning, materials and scheduling as needed.
- Bilingual English - Spanish

**About Smiths**

**About John Crane



  • Tlalnepantla, México HAYS A tiempo completo

    Empresa de Manufactura esta en búsqueda de su siguiente Customer servicie Representative **Tu nueva compañía.** Empresa multinacional del sector de Manufactura ubicada en Tlalnepantla. **Ubicación** Tlalnepantla de baz | Posición híbrida **Tu nuevo rol** Como Customer servicie Representative (CSR) serás el contacto principal del cliente con la...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Are you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world craves. We are now...


  • Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Are you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world craves. We are now...


  • Tlalnepantla, México Melise Co A tiempo completo

    At Melise Co, we're seeking a dedicated and detail-oriented Technical Customer Service Representative to join our team.We offer a comprehensive benefits package, including a 401(k) plan and flexible paid time off policy.The ideal candidate will have at least 5 years of experience in customer or technical support and be proficient in English. A degree in...


  • Tlalnepantla, México Transplace de Mexico Global A tiempo completo

    PRIMARY JOB ACCOUNTABILITIES - The Customer Service Specialist is a key contributor to our Transportation Management division. In this role, you'll have the rewarding opportunity to support Fortune 500 clients' transportation and logistics needs. ESSENTIAL FUNCTIONS AND TASKS - Freight Covered Every Day (Exceed customer on-time pick-up and delivery...


  • Tlalnepantla, México Momentive A tiempo completo

    Job Title: Customer Service Representative Summary: In this role you are the prime contact for customer support-related activities and are responsible for providing best-in-class / excellent customer service for external customers and business partners (distribution) by utilizing excellent, in-depth business knowledge; Products knowledge and Order to Cash...


  • Tlalnepantla, México First Brands Group A tiempo completo

    **Requisitos**: - Excel avanzado - Disponibilidad de horario - Experiência mínima de un año en Customer Service - Manejo de paquetería Office - Conocimiento de Oracle - Conocimiento de almacen - Interés en el sector automotriz - Habilidad de negociación Ofrecemos: - Horario de lunes a viernes - Fondo de ahorro - Vales de despensa - Comedor...


  • Tlalnepantla, México Wesco A tiempo completo

    **Responsibilities**: - Interacts with customers by phone or in person to provide information and to ensure best service possible. - Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. - Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. - Receives...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Tlalnepantla, México Tao Rh A tiempo completo

    Gain a fulfilling career with Tao Rh, where you can develop your skills and contribute to our team's success. We are currently seeking a Bilingual Customer Service Representative to join our dynamic and supportive environment. OverviewWe provide top-notch support services for clients in the United States, focusing on delivering exceptional customer...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    IFF is growing and we are looking for a dedicated and passionate individual to join our Customer Service team! As the Customer Service Supervisor, you will guarantee purchase orders deliveries to customers and being the intermediary between the plant and customers for local deliveries, solve issues for day-to-day activities, supervise the due dates of the...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    At IFF, we are seeking a dedicated and passionate individual to join our Customer Service team as a Customer Service Supervisor Flavors. As the Customer Service Supervisor, you will guarantee purchase orders deliveries to customers and be the intermediary between the plant and customers for local deliveries, solve issues for day-to-day activities, supervise...


  • Tlalnepantla, México Desoutter GmbH A tiempo completo

    The Customer Care Representative is responsible for providing all aspects of customer service from answering incoming calls, to order entry, and order management in SAP. Knowledgeable of the Chicago Pneumatic family of power tools brands, products, parts, and services. The CCR will maintain regular contact with existing and new customers and respond promptly...


  • Tlalnepantla, México Te Connectivity A tiempo completo

    At TE Connectivity, our Customer Service Teams play a vital role in interacting with customers and company representatives to provide exceptional service.We are seeking a skilled Customer Service Professional to join our team. In this role, you will take and process transactions via phone, internet, and correspondence from customers and representatives,...


  • Tlalnepantla, México Vantage A tiempo completo

    Vantage is a fast-growing, leading global supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of consumer and industrial markets. Through our chemistries, our customer focus and our vertically integrated farming, manufacturing, and formulation facilities around the world, we are Enabling Tomorrow’s...