Senior Systems Analyst

hace 2 meses

Zapopan, México Oracle A tiempo completo

**Technical Skills**:
The main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise.
- Good knowledge and solid troubleshooting experience in all areas of Oracle database technology.
- Advanced level skills in RAC, ASM, Performance tuning, HA, Backup and Recovery
- Oracle Exadata - Database Machine Administration (DMA).
- Oracle Exadata - full stack patching.
- Good Experience in Oracle GoldenGate & troubleshooting skills.
- General Oracle Database Administration tasks.
- Experience in database upgrades, migrations, installations and patching
- Good knowledge and experience on Oracle Database Backup and Recovery (RMAN).
- Experience on Oracle Database High Availability, Real Application Clusters (RAC).
- Implementation and Maintenance of Oracle Database Disaster Recovery, Data Guard.
- Expertise in Oracle Database Performance Tuning.
- Oracle Enterprise Manager - Cloud Control / Grid Control.
- Strong Communication, presentation, facilitation and influencing skills.
- Ability to quickly grasp complex technical issues
- Willingness to work in shifts and on weekends
- Great problem-solving skills, with a strong bias for quality and engineering excellence at scale. Not only must you able to identify, analyze, diagnose and troubleshoot complex problems using appropriate tools under constraints, but able to handle with utmost professionalism without compromising customers’ satisfaction.Oracle Cloud Infrastructure knowledge is a plus.

**Preferred Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, related filed or equivalent.
- More than 4 years of experience as an Oracle database Administrator or Exadata Administrator.

Career Level - IC3

As a member of the CSS organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
- As a Senior Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues.
- Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Database products.
- Manage customer’s escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention.
- Providing guidance and assistance either as required or as part of longer term engagements with key customers.
- Providing reactive onsite and/or remote technical assistance in close cooperation with Global Support and Product Development for problem analysis and investigation.
- Ability to cover ad hoc requests, either in local customers or out of country.
- To take part in customer meetings where technical input is required for critical (P1) or escalated issues and provide advice as needed.
- To generate and maintain customer deliverable(s) / documentation for customers.
- Be available to work in 24x7 capabilities if an escalation requires flexibility in work schedule.

  • Senior Systems Analyst

    hace 4 semanas

    Zapopan, Jalisco, México Ll Oefentherapie A tiempo completo

    Job Title: Senior Systems AnalystWe are seeking a highly skilled Senior Systems Analyst to join our team at Ll Oefentherapie. As a key member of our technical problem-solving team, you will be responsible for troubleshooting complex technical problems related to Oracle Database and Exadata.Key Responsibilities:Design and implement high-availability solutions...

  • Senior Systems Analyst

    hace 3 semanas

    Zapopan, Jalisco, México Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Systems Analyst to join our team at Oracle. As a key member of our Product Development team, you will be responsible for managing product gaps from business specifications to product enhancement and/or business process change.Key ResponsibilitiesDefine product enhancements to drive solutions for all...

  • SAP Business Systems Analyst

    hace 3 semanas

    Zapopan, Jalisco, México Svitla Systems, Inc. A tiempo completo

    About the Role:We are seeking a highly skilled SAP Business Systems Analyst to join our team at Svitla Systems, Inc. As a key member of our financial solutions team, you will be responsible for analyzing business requirements and processes, preparing detailed business processes, and performing requirement gathering and analysis.Key Responsibilities:Identify...

  • SAP Business Systems Analyst

    hace 3 semanas

    Zapopan, Jalisco, México Svitla Systems, Inc. A tiempo completo

    About the Role:We are seeking a highly skilled SAP Business Systems Analyst to join our team at Svitla Systems, Inc. The ideal candidate will have a strong background in SAP FICO, including Enterprise Structure, Master Data, and experience in configuring Taxes (Direct/Indirect Taxes) and tax procedures.Key Responsibilities:Identify and analyze business...

  • Senior Systems Analyst

    hace 6 meses

    Zapopan, México Oracle A tiempo completo

    **TECHNICAL SKILLS**: - **Weblogic administration**: - **Unix/Linux**: - **Windows OS** The main responsibilities may include: - **Manage product gaps from business specifications to product enhancement and/or business process change.**: - **Define product enhancements to drive solutions for all customers.**: - **Manage product setup definition and...

  • Business Systems Analyst

    hace 3 semanas

    Zapopan, Jalisco, México Mphasis Digital Risk A tiempo completo

    **Job Summary****About the Role**We are seeking a skilled Business Systems Analyst to join our team at Mphasis Digital Risk. As a Business Systems Analyst, you will be responsible for working with tables in SQL, database management, and providing excellent problem-solving skills.**Key Responsibilities**Working with tables in SQLDatabase managementExcellent...

  • Senior Systems Engineer

    hace 4 semanas

    Zapopan, Jalisco, México Oracle A tiempo completo

    **Key Responsibilities**:We are seeking a highly skilled IT professional to join our team at Oracle. As a Senior Developer, you will be responsible for maintaining and resolving complex problems in multiple operating systems, including servers on-prem and virtual environments.**Key Skills and Responsibilities**:- Troubleshoot and resolve technical issues in...

  • Senior Identity Systems Engineer

    hace 1 día

    Zapopan, Jalisco, México Oracle A tiempo completo

    Our team is seeking a highly skilled Senior Identity Systems Engineer to join our Cloud Infrastructure Group in Seattle, WA.

  • SAP Financial Systems Analyst

    hace 1 mes

    Zapopan, Jalisco, México Svitla Systems, Inc. A tiempo completo

    Key Qualifications: Proficient understanding of financial domains such as general ledger, accounts payable, accounts receivable, credit management, and asset accounting. Expertise in the design and configuration of various Financial Accounting (FI) submodules including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Cash...

  • SAP Financial Systems Analyst

    hace 1 mes

    Zapopan, Jalisco, México Svitla Systems, Inc. A tiempo completo

    Key Qualifications: Proficient understanding of financial domains such as general ledger, accounts payable, accounts receivable, credit management, and asset accounting. Skilled in the design and configuration of various Financial Accounting (FI) submodules including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Cash...

  • Senior Technical Support Analyst

    hace 3 semanas

    Zapopan, Jalisco, México Oracle A tiempo completo

    **Job Summary**We are seeking a highly skilled Senior Technical Support Analyst to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical assistance to customers, OEMs, and VARs for issues related to Oracle products.**Key Responsibilities**Provide technical support for Oracle products, including...

  • Senior Operations Analyst

    hace 2 semanas

    Zapopan, Jalisco, México Elanco A tiempo completo

    Role SummaryElanco, a global leader in animal health, is seeking a skilled Senior Operations Analyst to support US Commercial teams in end-to-end OPEX and Procure-2-Pay processes. This role requires a subject matter expert in Vendor Setup, Purchase Order Creation/Updates, and Invoice Troubleshooting.Key Responsibilities- Partner with cross-functional teams...

  • Network Systems Analyst

    hace 2 días

    Zapopan, Jalisco, México Oracle Hong Kong A tiempo completo

    **Job Title: Network Systems Analyst****About Us: Oracle Hong Kong**We are seeking a highly skilled Network Systems Analyst to join our team at Oracle Hong Kong. As a Network Systems Analyst, you will be responsible for the design, deployment, and operation of critical employee connectivity services. You will work closely with our team to deliver solutions,...

  • SAP Business Analyst

    hace 1 mes

    Zapopan, Jalisco, México Svitla Systems, Inc. A tiempo completo

    Job Title: SAP Business AnalystAbout the Role:We are seeking an experienced SAP Business Analyst to join our team at Svitla Systems, Inc. As a key member of our finance team, you will be responsible for analyzing business requirements and processes, preparing detailed business processes, and performing requirement gathering and analysis to translate them...

  • SAP Business Analyst

    hace 4 semanas

    Zapopan, Jalisco, México Svitla Systems, Inc. A tiempo completo

    Job Title: SAP Business AnalystAbout the Role:We are seeking an experienced SAP Business Analyst to join our team at Svitla Systems, Inc. As a key member of our finance team, you will be responsible for analyzing business requirements and processes, preparing detailed business processes, and performing requirement gathering and analysis to translate them...

  • Senior Financial Analyst

    hace 2 semanas

    Zapopan, Jalisco, México Solidigm A tiempo completo

    Solidigm is seeking a highly skilled Senior SAP Analyst to join our team, focusing on delivering Finance functionality and key deliverables on Product Costing.The ideal candidate will have a strong understanding of Finance operations, excellent communication and interpersonal skills, and a detail-oriented approach.Key Responsibilities:Participate in annual...

  • SAP Business Analyst

    hace 3 semanas

    Zapopan, Jalisco, México Svitla Systems, Inc. A tiempo completo

    About the Role:We are seeking a highly skilled SAP Business Analyst to join our team at Svitla Systems, Inc. As a key member of our financial team, you will be responsible for analyzing business requirements and processes, preparing detailed business processes, and performing requirement gathering and analysis.Key Responsibilities:Identify and analyze...

  • Senior Design Systems Architect

    hace 2 días

    Zapopan, Jalisco, México Oracle A tiempo completo

    About This RoleAs a Senior Design Systems Architect at Oracle, you will be responsible for building, maintaining, and updating our Figma component libraries and toolkits. This role requires a strong understanding of design systems concepts, visual design principles, and front-end development principles.Key ResponsibilitiesDevelop and maintain high-quality...

  • Senior Data Analyst

    hace 5 meses

    Zapopan, México Bizee A tiempo completo

    We are seeking a highly skilled and experienced Senior Data Analyst to join our growing team. As a Senior Data Analyst, you will play a pivotal role in driving data-driven decision-making across our organization. The primary focus of this position will be on analyzing marketing efficacy, product efficiency, Google Analytics, and other first-party data to...

  • Senior Credit Portfolio Analyst

    hace 3 semanas

    Zapopan, Jalisco, México Citi A tiempo completo

    The Credit Portfolio Senior Analyst role at Citi involves conducting credit reviews, credit approval, and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this position is to manage Citi's portfolio exposure to clients and counterparties globally.**Key Responsibilities:**Develop...