Sampling Quality Analyst
hace 7 meses
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
**Why Join Us**: Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join Us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines, which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Our Operations team moderates millions of videos daily at a global level to ensure the contents are safe for our users. As a Quality team, we need to review and audit the contents which were moderated by our moderators, to handle appeals, providing feedback and support on policy questions.
As a Livestream QA you will conduct quality auditing and data analysis to provide accurate and continuous quality feedback to all relevant stakeholders. You will be closely monitoring our platform content. By auditing and monitoring content, you'll join our collective efforts to optimize the implementation of our Policy guidelines with the Product Team and Product Business Partners teams with whom you'll have regular communications to accomplish our company's goal.
What will I be doing?
- Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed;
- Conduct root cause data analysis and summary;
- Provide QA reports to content quality centre team members, and act as liaison with them to ensure consistent quality measurements throughout the operation;
- Work closely with Local Operations and Safety teams, and act as escalation point of contact for policy related questions, issues and solutions;
- Conduct coaching and calibration sessions to the Content Moderation teams to ensure that operational policies and processes are being applied consistently;
- Enhance moderation policy and community safety continuously;
**Qualifications**:
What should I bring with me?
- Currently working in TnS related areas
- Available to work full-time and based in Mexico City, Mexico.
- You pay attention to detail and you are comfortable using data analysis to identify trends;
- Advanced english skills;
- Mandatory some Excel knowledge;
- Ability to interpret data using analysis and logic;
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
-
Quality Analyst
hace 5 meses
City, México Ibridge Techsoft LLC A tiempo completoJob Title: QA EngineerLocation: Remote, USAExperience Required: 6 yearsResponsibilities: - Develop and execute automated test scripts using Karate framework for API testing. - Collaborate with development teams to ensure software quality. - Identify and track software defects to resolution. - Maintain automated testing infrastructure and frameworks. -...
-
Quality Assurance Analyst
hace 5 meses
City, México TikTok A tiempo completoResponsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. About Us About the team Our Operations...
-
Quality Analyst
hace 5 meses
City, México TikTok A tiempo completoResponsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...
-
IAM Quality Assurance Analyst
hace 5 meses
Mexico City Nuvit Service A tiempo completoIAM Quality Assurance Analyst Develops test plans and test cases. Performs manual tests for software functionality, installation, and usability. Defines and tracks quality assurance metrics such as defect densities and open defect counts. Manages bugs and error tracking. Documents and presents test results to management. Coordinates and prioritizes testing...
-
Quality Team Lead
hace 5 meses
City, México TikTok A tiempo completoResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...
-
Call Quality Analyst for Collection Team
hace 2 meses
Mexico City TK Recruitment A tiempo completoCall Quality Analyst for Collection Team (Outsourced Call Center) For my client rapidly growing FinTech dedicated to revolutionizing financial services we are seeking a highly skilled Call Quality Analyst with experience in outsourced call center environments. The Role: Call Quality Analyst in a Debt Reminding department will be directly reporter to...
-
Tiktok Shop
hace 5 meses
City, México TikTok A tiempo completoResponsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....
-
Analyst, Quality Assurance
hace 5 meses
City, México Element Fleet Management A tiempo completoGet started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. The Quality...
-
Process Analyst
hace 5 meses
City, México Alfa Laval A tiempo completoAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly...
-
Sr. Quality Assurance Manager
hace 2 semanas
City, México Aspen Technology A tiempo completoThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Quality Assurance Analyst
hace 5 meses
City, México TikTok A tiempo completoResponsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...
-
Technical Business Analyst
hace 7 días
Mexico City Upwork A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Business Analyst to join our team working with a large enterprise client, responsible for bridging the gap between technical capabilities and business needs. This role covers a range of responsibilities, including data analysis, dashboard creation, testing, and Salesforce administration.Key...
-
Engineering Change Analyst
hace 3 semanas
Mexico City MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completoAlcon is seeking a detail-oriented and motivated Engineering Change Analyst (SAP) to join our Quality Assurance (QA) team within Alcon Global Services. As an Engineering Change Analyst specializing in QA documentation, you will be a key player in ensuring our quality standards are met through the careful preparation, review, and issuance of essential...
-
Engineering Change Analyst
hace 2 semanas
Mexico City MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completoAlcon is seeking a detail-oriented and motivated Engineering Change Analyst to join our Quality Assurance (QA) team within Alcon Global Services. As an Engineering Change Analyst specializing in QA documentation, you will be a key player in ensuring our quality standards are met through the careful preparation, review, and issuance of essential...
-
Quality Analyst
hace 1 mes
Mexico City Reckitt A tiempo completoObjetivo del rolResponsable, para el área comercial de las tres unidades de negocio (Salud, Higiene y Nutrición), de administrar, monitorear y vigilar el Sistema de Gestión de Calidad y sus subsistemas (Quejas, Desviaciones, Control de cambios, sistema CAPA, incidentes de calidad, auditorías, autoinspecciones, análisis de riesgos, sistema de gestión...
-
Process analyst
hace 5 meses
Mexico City Alfa Laval A tiempo completoAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly...
-
Supply Process Analyst
hace 1 mes
Mexico City Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Business Intelligence Analyst
hace 2 meses
City, México Solera A tiempo completoBI Analyst Job Summary: Key Responsibilities: - Data Analysis: Collect, analyze, and interpret large datasets to provide actionable insights and recommendations to stakeholders. - AI & ML Integration: Leverage AI and ML generative models to enhance data analysis and build predictive analytics capabilities. Experience with prompting language and...
-
Data Analyst
hace 1 mes
City, México lalamove A tiempo completoDescripción At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for...
-
Associate Data Analyst
hace 3 semanas
Mexico City McDonald's A tiempo completoWe are looking for a Data Analyst with System Integration Experience to turn data into information, information into insight, and insight into business decisions. Responsibilities Responsible for the management of system-wide configurations, setting up notifications, creating and managing reports, system maintenance (product releases, API Management,...
