Service Now Developer

hace 7 meses

Monterrey, México Scalepex A tiempo completo

**Service Now Developer**

**We Are PepsiCo**

Join PepsiCo and dare to transform We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

In PepsiCo Mexico is one of the most important consumer products companies in the country. Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Know a little more: PepsiCoJobs

Join PepsiCo, dare to transform.

**Responsibilities**

**The Opportunity**

As the Associate Analyst, ITSM ServiceNow Developer**, **you will be responsible for developing and enabling product capabilities in alignment with the product roadmap. This position requires the person to be proficient in ServiceNow development to enable product capabilities that provide a seamless user experience for Products and Services. Your role will also be part of a team that provides DevOps support for the various ITSM modules that are currently using the platform.

**Your Impact**

As Associate Analyst your functions would consist of:

- Develop, maintain, and administer all modules within the ITSM Product suite as configured on ServiceNow.
- Configure and deploy ServiceNow Workflows, Business Rules, Client Scripts, Script Includes, UI Scripts, Employee Portal, and API Webhooks.
- Provide support for ServiceNow by troubleshooting, implementing bug fixes and root cause analysis, etc. for all modules within the ITSM Product Suite
- Adopt agile ways of working mindset within the DevOps team.
- Maintain currency of automated test scripts via ServiceNow ATF (Automatic Test Framework)

**Qualifications**

**Who Are We Looking For?**

**Experience**:

- 2 years of ServiceNow development experience required.
- JavaScript development experience required.
- Experience with Web Services Integration (SOAP, REST, and JSON) required.
- ServiceNow System Administrator, and ServiceNow Implementation Specialist certification required.
- Experience with Agile/SCRUM methodology required.
- Experience with ServiceNow ATF preferred.
- Preferably ITIL Certified
- Preferable expertise in Incident, Change, Problem, Asset, CMDB, Service Catalog, Report, and Workflow configuration and scripting (JavaScript)
- Experience in the technical lifecycle of project end implementation.
- Strong team player but also able to work independently without supervision.
- Strong analytical and communication skills
- Ability to write and communicate detailed documentation (project specifications, requirements, and plans) for both technical and non-technical audiences.
- Ability to multitask and scale quickly in a fast-paced environment.
- Ability to lead small teams of developers to meet sprint commitments and objectives.
- Demonstrated success managing and completing complex projects, on time.
- Demonstrated aptitude for learning new technologies quickly.

**What can you expect from us**:

- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

Tipo de puesto: Tiempo completo

Sueldo: Hasta $40,000.00 al mes

Horario:

- Turno de 8 horas

Puede trasladarse/mudarse:

- Miguel Hidalgo, CDMX: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)

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