Specialist, Process

hace 7 meses


Tlaquepaque, México Herbalife A tiempo completo

Overview:
Herbalife integrated all the regional GBS HR Service centers into a single leadership hub to enable global standardization and greater focus on end-to-end process improvement across the services we deliver.

This position is a part of the GBS HR team a world class, value added, and client-driven team that works in partnership with other functions to provide support on the implementation of strategic, simple, and efficient solutions for Herbalife employees.

The position aims to improve GBS HR operational performance, efficiencies, quality, service, and profitability by evaluating, (re)designing, measuring, and globally aligning GBS HR business processes; collects and studies operational and performance data to identify trends and opportunities for improvement, support the global process alignment and leads the transition of new processes to GBS, will be the global single point of contact for GBS HR requests on PCD, Business Assurance, Transition & Training.

HOW YOU WOULD CONTRIBUTE: (Responsibilities and tasks associated with the job) *limit to 8-10 bullets
- Lead the global alignment of process documentation (SOP, work instructions, etc.), process delivery (SLAs, KPIs, etc.) & feedback (C-Sat, BMRs, SLA, etc.)
- Participates in knowledge base management by promoting, aligning, and keeping relevant article content.
- Conducts access management, process management, and provides support for knowledge and production, including issue resolution and documentation management.
- Develop comprehensive project plans encompassing project scope, objectives, deliverables, dependencies, resource needs, and establish timelines for processes identified for improvement.
- Acquire expertise in HR processes, staying abreast of new projects, processes, systems, tools and features, and championing the adoption of a global standards.
- Regularly reviewing and auditing key HR processes that help to drive the employee experience to identify areas of opportunity.
- Gather quantitative & qualitative data from various sources, including interviews, performance metrics, & customer feedback, to understand the root cause of issues.
- Shares best practices on process creation across departmental and functional teams.
- Assist in tracking KPIs thorough analysis to recognize trends and providing valuable insights for teams.
- Identifying the root causes of operational challenges & deviations and potential areas for improvement.

WHAT’S SPECIAL ABOUT THE TEAM: (Give insight to the team dynamic and environment)
- We are a global team that thrives for excellence

Job Qualifications:
**Skills**:

- Excellent communication and interpersonal skills.
- Drive to improve, grow, and develop.
- Analytical acumen and the ability to innovate.
- Excellent organizational and planning skills, able to set right priorities.
- Strong customer and results orientation.
- Proficient on English language (B1+ at least)

**Experience**:

- 3-5 years of experience in Global Business Services HR.
- Experience with ServiceNow Case Management, Knowledge Management and Service Portal or HR Service Delivery preferred.
- Preferred 2+ years work experience in project management and process improvement supporting implementation, enhancements, data analytics.
- Broad knowledge of multiple Human Resources functions (i.e., Benefits / L&D / Talent Management / Onboarding).
- Proficient with Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook) product suite.

Education
- Bachelor’s degree in human resources, management or similar.
- Preferred six sigma white belt / yellow belt



  • Tlaquepaque, Jalisco, México Micron A tiempo completo

    Micron Technology is a world leader in memory and storage solutions that accelerate information transformation into intelligence. The company seeks a highly skilled individual to serve as Chief Process Optimization Specialist, driving the Product Lifecycle Management (PLM) governance process for maximum business value and economic return.Key...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    As an Accounting Process Automation Specialist at Hewlett Packard, you will be part of a dynamic team that simplifies and automates HP's accounting processes to achieve new heights in effectiveness and efficiency.The Record to Report team has the mandate to rationalize, automate, and re-engineer HP's accounting processes. Our goal is to bring these processes...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    **Job Summary**We are seeking a highly skilled Senior Operations Process Specialist to join our team at Hewlett Packard. This is an exciting opportunity for a seasoned professional to drive process excellence and support the growth of our organization.**Responsibilities**Develop and implement process improvements to enhance operational efficiency, reduce...


  • Tlaquepaque, México Herbalife A tiempo completo

    Overview: THE ROLE: (Small summary of what you are looking for) Sourcing/Procurement Process Improvement Specialist has a strong background in analyzing and improving business processes to enhance efficiency, productivity, and overall performance. This role requires a strategic thinker who can identify areas for improvement, develop and implement solutions,...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Lead-To-Cash Sub-Process OwnerAbout the Role:We are seeking a skilled Sales Process Improvement Specialist to join our team as a Lead-To-Cash Sub-Process Owner. This role will be responsible for leading cross-functional projects and workstreams with medium to high complexity.Key Responsibilities:Collaborate with operational teams and business stakeholders to...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job DescriptionWe are seeking a Supply Chain Business Operations Specialist to join our team at Hewlett Packard. This role will be responsible for managing a broad range of supply chain order fulfillment processes, including inventory analysis and planning, demand management.Develop and implement efficient processes to meet business objectives.Train and...


  • Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    Job SummaryWe are seeking an experienced Accounts Payable Specialist to join our team at Arrow Electronics, Inc. in Tlaquepaque, Mexico. As a key member of our financial processes team, you will be responsible for ensuring compliance regarding financial processes with vendors, internal customers, and aligned with government requirements.


  • Tlaquepaque, Jalisco, México Micron A tiempo completo

    We are looking for a highly skilled Memory and Storage Operations Lead to join our team at Micron Technology. As a key member of our organization, you will be responsible for developing, implementing, and leading the completion of each business process by working with each Segment team in the Segment Marketing organization, calendar meetings in advance of...


  • Tlaquepaque, Jalisco, México Spiritof Mexico Talent Solutions, Llc A tiempo completo

    Job OverviewSpirit of Mexico Talent Solutions, Llc is a pioneering Canadian cleantech company headquartered in Quebec, with over 25 years of experience in developing and deploying waste-to-resources technologies.We are seeking an experienced Automation Systems Specialist to join our innovative team. This role is crucial in designing, developing, and...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    About the RoleThis is an exciting opportunity to lead a team of individual contributors, driving operational process excellence and continuous improvement within Hewlett Packard.


  • Tlaquepaque, Jalisco, México Micron A tiempo completo

    We are seeking a highly skilled DRAM Fabrication Specialist to join our team at Micron Technology.About UsMicron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence. Our international team of visionaries and scientists is developing groundbreaking technologies that are...


  • Tlaquepaque, México Herbalife A tiempo completo

    Overview: This position reports to: Patricia Fernández Recruiter: Zulema Rivera Site: Las Fuentes THE ROLE: The Specialist, Workfoce Planning will work closely with our Resource Managers and Regional partners collaborating in resource planning, headcount management, and strategic allocation of resources to projects by generating hours reports and data...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    About the RoleWe are seeking a skilled Customer Advocacy Specialist to join our Industrial Print Sales team. In this role, you will be responsible for managing end-to-end customer claims processes, from data collection and case analysis to settlement drafting and deployment.Key Responsibilities


  • Tlaquepaque, México Hewlett Packard A tiempo completo

    HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. We are looking for visionaries, like...

  • Specialist, Fp&a Gbs

    hace 6 meses


    Tlaquepaque, México Herbalife A tiempo completo

    Overview: **Specialist, FP&A GBS | Professional** Recruiter: Manuel García This position reports to: Alejandra Ramirez, Manager, FP&A STATEMENT: The Finance Specialist will be able to perform complex financial analysis, planning, budgeting and reporting, also including operational guidance for lower level analysts. This position is very...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job Summary: We are seeking a highly skilled Operational Excellence Lead to drive process improvements and lead complex projects.">About the Role: As an Operational Excellence Lead, you will be responsible for leading multifunctional operational process improvements, acting as a project manager for medium to large projects, and owning business sensitive...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    At Hewlett Packard, we are proud to be ranked among the Top Companies to work. Our recognitions include One of the World's Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, and One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey.Hewlett Packard...


  • Tlaquepaque, Jalisco, México Micron A tiempo completo

    Job Title: Inventory Management and Optimization SpecialistJob Summary: We are seeking a skilled Inventory Management and Optimization Specialist to join our team at Micron. The successful candidate will be responsible for developing and implementing business processes and plans to optimize inventory management and supply chain operations.Design and...


  • Tlaquepaque, México Hella A tiempo completo

    **PRODUCT COST SPECIALIST (Hybrid)** Location Tlaquepaque **Pacesetting. Passionate. Together.** HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    About Hewlett Packard">Hewlett Packard is a leading technology company that empowers businesses and individuals to thrive in an ever-changing world.">Job Summary">We are seeking an experienced Order Management Specialist to join our US Customer Operations Indirect team. As an Order Management Specialist, you will play a critical role in ensuring seamless...