Collections Analyst

hace 3 semanas

Tlaquepaque, México Hewlett Packard A tiempo completo

At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you

As a LATAM Collections Analyst within our Global Indirect Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

**What will your day consist of?**
- Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
- Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
- Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
- Conducting critical call with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines
- Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
- Following-up with Customers’ Requestors in order to obtain a faster resolution on different cases
- Communicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate Financial decisions
- Escalating up to Director and VP level the cases without a clear resolution path
- Leading and/or participating in business enhancement projects across countries/ regions.

**Join us if you have**:

- Bachelor or master’s degree in Finance, Administration, business, economics or similar
- ** Advanced** English language skills
- 1 year of experience in collection, customer service, accounts payable or receivable
- Experience working with diverse cultures within the LATAM region.
- Understanding of collection strategies and financial concepts.
- Good communication, negotiation, and conflict resolution skills.
- Ability to build relationship across teams and partners
- Understanding of Quote to Cash process.

Your additional benefits package:

- Life insurance
- Mayor Medical Insurance
- Savings Fund
- 12 paid holidays on your first year
- Restaurant and food vouchers
- Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs)
- Vendors discount program (Restaurants, cinema, clothing, and other)

  • Direct Collections Analyst

    hace 3 semanas

    Tlaquepaque, Jalisco, México HP A tiempo completo

    Direct Collections AnalystDescriptionAt HP, we value talent and diversity. Join us in reshaping the norm for inclusion and excellence. Show us your uniqueness and just be yourself.As a Collections Analyst in our Global Direct Collection Team, you will establish strategic relationships with customers, delve into their business models, pinpoint payment...

  • Direct Collections Analyst

    hace 2 semanas

    Tlaquepaque, Jalisco, México HP A tiempo completo

    Direct Collections AnalystDescriptionAt HP, we value talent and diversity. Join us in reshaping the norm for inclusion and excellence. Show us your uniqueness and just be yourself.As a Collections Analyst in our Global Direct Collection Team, you will establish strategic relationships with customers, delve into their business models, pinpoint payment...

  • Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    In credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...

  • Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...

  • Collections Analyst

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...

  • Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...

  • Collections Analyst

    hace 3 horas

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    In credit & collections you'll learn negotiation skills that you won't find in any financial organization.Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about._ Responsibilities: _ Analyzes and researches customer receivables account delinquency and determine...

  • Work From Home Billing and Collections Analyst

    hace 2 semanas

    Tlaquepaque, México BairesDev LLC A tiempo completo

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Billing and Collections...

  • Work From Home Billing and Collections Analyst

    hace 2 meses

    Tlaquepaque, México BairesDev LLC A tiempo completo

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Billing and Collections...

  • Direct Collections Analyst

    hace 3 semanas

    Tlaquepaque, México HP A tiempo completo

    Direct Collections Analyst Description - At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying...

  • Direct Collections Analyst

    hace 4 días

    Tlaquepaque, México Hewlett Packard A tiempo completo

    At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding...

  • Collections Analyst

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and...

  • Cash Collections Analyst

    hace 2 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    In credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...

  • Cash Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    In credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...

  • Cash Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    As a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. **What will your day consist of?** - Building a strategic...

  • Direct Collections Analyst

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding...

  • Cash Collections Analyst

    hace 2 horas

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    As a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.What will your day consist of? Building a strategic relationship with...

  • Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Responsibilities**: - Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment - Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer - Recognizes trends for non - payment and resolves the issues by engaging...

  • Direct Collections Analyst

    hace 51 minutos

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be youAs a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding...

  • Cash Collections Analyst

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    As a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. **What will your day consist of?** - Building a strategic...