Customer Sevice Representative

hace 10 horas


Ciudad de México Q&M A SC A tiempo completo

**Empresa importante y fabricante de soluciones de Cableado Estructurado solicita**:
**CUSTOMER SERVICE REPRESENTATIVE.**

Buscamos a una persona sumamente orientada al servicio al cliente y que guste de resolver situaciones comerciales cotidianas de manera asertiva, eficiente y con excelente calidad.

**Objetivo del puesto**:
Ser facilitador del proceso de compra de nuestros clientes a través del acompañamiento de sus órdenes de compra, desde su recepción y hasta su entrega, cuidando que la experiência de este proceso sea segura, confiable y conforme a sus expectativas.

**Requisitos**:
*Escolaridad: Licenciatura en Comercio Internacional, Negocios Internacionales, Logística, Administración o carrera afín.

*Experiência como customer service o customer care mínima de 4 años y de preferencia en el sector tecnológico.

*Edad entre 26 y 40 años.

*Manejo de Excel nível alto.

*Inglés nível medio, medio alto.

*Deseable portugués aunque no es indispensable.

*Facilidad de palabra y excelente redacción.

*Capacidad para gestionar diferentes asuntos a la vez (Multi-task).

*Conocimeinto de Incoterms (FOB, LAB, CIF, ETC)

*Autogestiva y con sumo control de sí misma.

*Capacidad de análisis y síntesis de situaciones comerciales diarias (facturas, precios, tracking de órdenes de compra, seguimiento con logística, llamadas telefónicas, contestación de mensajes, relación con aduanas, etc).

**Ofrecemos**:
*Excelente ambiente de trabajo.

*Estabilidad laboral.

*Sueldo Bruto Mensual: $22,000.00.

*Prestaciones de Ley.

*Seguro de Gastos Médicos Mayores.

*Seguro de Vida.

*Vales de Comida.

*Celular.

*Horario: Lunes a Viernes de 9:00 a 6:00 pm.

Interesadas favor de comunicarse con la Lic. Lupita Mtz.

3312660309

Tipo de puesto: Tiempo completo

Salario: $22,000.00 - $25,000.00 al mes

Tipo de jornada:

- Diurno

Consideraciones ante el COVID-19:
Durante todo el proceso se siguen las medidas de seguridad para prevenir el COVID.



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