Reservations Assistant

General Objective of the Position

The reservation assistant aims to meet the needs of visitors, offering a high quality service and ensuring that they stay in our villas, rooms and RV spaces. Collaborates with the reservations manager to maximize the occupancy level and that is reflected in the sales goals of the department.

General functions
- Capture and manage reservation requests for villas, rooms, RV and camping spaces, effectively.
- Coordinate together with the person in charge of reservations the occupation and availability of the villas, rooms, etc.
- Carry out a record of the reservations to be delivered to the person in charge of reservations.
- Prepare the record in the company's computer system, when the sale is completed at the time.
- Manage everything relevant to a reservation to be offered to the visitor.
- Inform the reservations manager for the allocation of villas, rooms, etc.
- Mention to the visitor the norms, procedures and policies of the company.

**Requirements**:

- Hight school education
- Experience in reservations or front desk
- Proficiency in advanced conversational English (essential)
- Management of Microsoft office
- Management of reservation platforms
- Excellent customer service skills
- Communication and interpersonal skills

Tipo de puesto: Tiempo completo

Salario: $12,000.00 - $12,001.00 al mes

Horario:

- Diurno
- Incluye fines de semana
- Turno de 8 horas

Prestaciones:

- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido
- Seguro de vida
- Servicio de comedor
- Servicio de comedor con descuento
- Teléfono de la empresa
- Uniformes gratuitos
- Vales de despensa

Tipos de compensaciones:

- Bono de asistencia
- Bono de productividad
- Bono de puntualidad
- Bono mensual

Lugar de trabajo: Empleo presencial