Business Analyst

hace 1 mes

Ciudad de México WTW A tiempo completo

**The Role**
- Responsible for the analysis and definition of the business and system requirements, recommends solutions to improve the clients’ business processes.
- Communicates the business requirements and recommended solutions clearly to the project lead and client. Has a good understanding of what it takes to deliver quality solutions.
- Ensures that business requirements are controlled in accordance with the agreed project scope.
- Works with the configuration analyst and ensures that the configured solutions and other deliverables satisfy the business requirements of our clients.
- Develops test plans to test the configuration and reviews deliverables/output. Ensures conformance of deliverables to agreed business needs of the clients.
- Creates technical documentation and potentially functional user documentation.
- May occasionally train users on the system (to help with testing) and may provide limited on-going technical support.
- Identifies and raises risks and issues related to business needs and the team’s capability to meet these in a timely manner.
- Assists Project Manager in determining work effort and scheduling.
- Ensures that assigned tasks are accomplished within the planned and agreed work durations.
- Tracks the requirement status and communicates status of deliverables to the project manager, lead consultant, or to client as appropriate.
- Participates in learning programs to optimize performance and development to support individual career paths in alignment with team goals.
- Establishes and maintains close relationship with Benefits and Broker Consultants and team members across the region.
- Provides full visibility to the team on work progress and impediments, effectively utilizing team resources to meet service requirements.
- Communicates effectively with project teams.
- Builds confidence to be able to undertake client roles
- Where necessary, attends team or client meetings to gain exposure as directed by Team Leads
- Develops strong relationship with peers and project teams.
- Ensures that clients’ business expectations are always aligned with commitment.

**The Requirements**
- Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area
- At least two years of relevant work experience
- Strong verbal and written communication skills in English
- Experience in the Insurance Industry is desirable but not mandatory.
- Experience with test plan creation, testing procedures and test plan execution is an advantage.
- Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required.
- Ability to work on "virtual" teams with members from different geographic areas
- Ability to multi-task, and able to deliver to project deadlines.
- Self-motivated and ability to remain focused on assigned projects.
- Committed to quality and continuous improvement.
- Strong critical thinking, attention to detail, and problem-solving skills are essential. A proven track record of accomplishments and academic achievement are equally important.
- Strong excel and competent PowerPoint skills.
- Equal Opportunity Employer_

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