Field Service Engineer

hace 2 semanas

Chihuahua, México AMT - THE ASSOCIATION FOR MANUFACTURING TECHNOLOGY A tiempo completo

_**AMT IS HIRING**:_
- **FIELD SERVICE ENGINEER**_

**Objective of the position**:
Provide Service and Support on Additive Manufacturing machines in Mexico and North America.

**Requirements**:

- Certified technician or skilled worker in electrical engineering technology
- Two to three years of experience in servicing industrial equipment
- Capable of data preparation for additive manufacturing using MAGICS and/or SolidWorks preferred.
- Demonstrated product knowledge on industrial lasers and axis motion systems is a plus
- Skilled in using written, oral, schematic and diagram engineering instructions.
- Service standards: Account ownership and customer satisfaction
- Computer knowledge (PC-configuration, MS- Windows, Network knowledge, MS-Office)
- Ability to work independently and cope with pressure.
- Team oriented; flexibility and adaptability
- Professional appearance, great communication skills and professional conduct a must
- Willingness to travel extensively in Mexico and North America.
- Valid driver’s license and Passport and ability to rent a car.
- Based on: _Delicias, Chihuahua, Juárez, etc._

**Responsabilities**:

- Installation of equipment at customer’s facility to ensure full functionality.
- Provide on-site technical assistance to help troubleshoot and repair equipment.
- Provide Technical Support.
- Performs Preventive Maintenance procedures within the scheduled time.
- Completes and submits all service documentation accurately.
- Cooperation in projects such as training, documentation, and exhibition installations
- Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
- Communicate and maintain service records and field service reports
- Management of service tools and spare parts inventory to ensure accurate inventory of assigned company assets.
- Some travel to support training and field service/technical support work.

**Benefits**:

- Competitive salary
- Above law benefits
- Major medical policy_**AMT IS HIRING**:_
- **FIELD SERVICE ENGINEER**_

**Objective of the position**:
Provide Service and Support on Additive Manufacturing machines in Mexico and North America.

**Requirements**:

- Certified technician or skilled worker in electrical engineering technology
- Two to three years of experience in servicing industrial equipment
- Capable of data preparation for additive manufacturing using MAGICS and/or SolidWorks preferred.
- Demonstrated product knowledge on industrial lasers and axis motion systems is a plus
- Skilled in using written, oral, schematic and diagram engineering instructions.
- Service standards: Account ownership and customer satisfaction
- Computer knowledge (PC-configuration, MS- Windows, Network knowledge, MS-Office)
- Ability to work independently and cope with pressure.
- Team oriented; flexibility and adaptability
- Professional appearance, great communication skills and professional conduct a must
- Willingness to travel extensively in Mexico and North America.
- Valid driver's license and Passport and ability to rent a car.

**Responsabilities**:

- Installation of equipment at customer's facility to ensure full functionality according to EOS specifications.
- Provide on-site technical assistance to help troubleshoot and repair equipment.
- Provide Technical Support remotely for EOS customer install base.
- Performs Preventive Maintenance procedures within the scheduled time.
- Completes and submits all service documentation accurately and completely following EOS procedures and guidelines.
- Cooperation in projects such as training, documentation, and exhibition installations
- Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
- Communicate and maintain service records and field service reports
- Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets.
- Some travel to support training and field service/technical support work.

**Benefits**:

- Competitive salary
- Above law benefits
- Major medical policy

Tipo de puesto: Por tiempo indeterminado, Tiempo completo

Salario: $40,000.00 - $50,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Prestaciones:

- Aumentos salariales
- Ayuda o servicio de transporte
- Horarios flexibles
- Seguro de gastos médicos
- Seguro de gastos médicos mayores

Lugar de trabajo: Empleo presencial

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