Service Delivery Administrator

hace 2 días


Guadalajara, México EMPRESA SOCIA DE AMEDIRH A tiempo completo

Empresa socia de Amedirh solicita “SERVICE DELIVERY ADMINISTRATOR”

**QUALIFICATIONS**
- Associate degree or higher; or an equivalent combination of education and experience.
- Two years of experience preferred.
- Strong computer/systems experience and skill, including proficiency with MS Office.
- Ability to communicate professionally at all levels of the organization, verbally and in writing.
- Ability to analyze, define, and problem solve and to remain organized while multitasking.
- Ability to meet deadlines and establishes appropriate priorities.
- Ability to withstand pressure on an ongoing basis. Deals with difficult situations while maintaining performance.
- Fully bilingual in English/Spanish.

**KEY RESPONSIBILITIES**
- Interface with clients to ensure proper receiving, processing, reporting, and invoicing of client materials; resolve related complaints.
- Communicate customers’ timelines, special needs, instructions, and requirements to Operations teams.
- Participate in the review of Statements of Work (SOWs), ensuring that SOW effectively communicates client work instructions to the Operations teams.
- Manage and approve client freight costs and coordinate logistics (I.e., schedule pickups, transfers, etc.) as required by the client, providing quotes, pickup forms, and placards.
- Create and modify orders in Company’s order management system.
- Communicate information to internal/external clients in a timely and professional manner (I.e., provide order status, send Acknowledgements of Receipt and Audit Reports, update necessary spreadsheets, etc.
- Monitor and troubleshoot logistics, subcontractor load processing, and pertinent info verification.
- Maintain and execute the recycling portal entries, order maintenance, and batching.
- Provide data and/or reports needed for standard Quarterly Business Reviews (QBRs) with clients.
- Research and resolve problems by working with various departments to ensure client assets are properly received, processed, reconciled, and settled within deadlines.
- Work with other Account Administrators, Accounting and Operations personnel to provide support on questions regarding orders that have come into the plant from different locations.

**BENEFITS**
- Government-mandated benefits
- Pantry voucher
- Life insurance
- Medical insurance for major expenses

**Salary Range**:20,000 to 23,000 MNX per month

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $20,000.00 - $23,000.00 al mes

Lugar de trabajo: In person



  • Guadalajara, México Sims Metal A tiempo completo

    **Service Delivery Administrator**: - Date: Dec 17, 2024 - Location: Guadalajara, Jalisco, MX, 44610 - Company: simsmetalm - Req ID: 5074 At Sims Lifecycle Services, we believe our people drive progress. If you are set on making real change for tomorrow, we have the scale, resources, and ambition to make it happen now. SLS is the global leader in circular...


  • Guadalajara, México Hashmap A tiempo completo

    **Req ID**:249141 We are currently seeking a Service Delivery Manager to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Service Delivery Manager (SDM) We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The main...


  • Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 249141 We are currently seeking a Service Delivery Manager to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Service Delivery Manager (SDM) We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The main...

  • Service Delivery Lead

    hace 3 meses


    Guadalajara, México Wipro Limited A tiempo completo

    Overview: **Role Purpose** - The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the...

  • Service Delivery Lead

    hace 9 meses


    Guadalajara, México Wipro Limited A tiempo completo

    Overview: **Role Purpose** - The purpose of the role is to ensure excellent customer servicedelivery of all technology solutions and products to clients, througheffective project management, service metrics tracking, budgetmanagement, issue resolution, optimal resource allocation, andmaintenance of a skilled team of all delivery resources for the...


  • Guadalajara, Jalisco, México Sims Metal A tiempo completo

    Job OverviewSims Metal, a global leader in circular cloud solutions, is seeking a highly motivated Service Delivery Administrator to join our Guadalajara operations.The ideal candidate will be responsible for ensuring client satisfaction, providing excellent internal and external customer service, and representing clients' needs and goals.About Sims MetalWe...


  • Guadalajara, México Human Access A tiempo completo

    Service Delivery Manager Position Overview: We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative...


  • Guadalajara, Jalisco, México Epam Systems A tiempo completo

    Service Delivery Manager Role at Epam SystemsAre you a seasoned professional with a passion for service delivery and management? Do you enjoy developing elegant solutions for complex problems? If so, this could be the perfect opportunity for you to join Epam Systems as a Senior Service Delivery Manager.


  • Guadalajara, México EPAM Systems A tiempo completo

    Are you a dynamic and experienced leader with a passion for delivering exceptional service in the realm of Information Technology? If so, we have an exciting opportunity for you as a Service Delivery Manager at EPAM!. We are at the forefront of technological innovation, providing cutting-edge IT solutions to a diverse range of clients. As a Service Delivery...


  • Guadalajara, Jalisco, México Human Access A tiempo completo

    At Human Access, we are seeking a highly skilled Service Delivery Excellence Manager to join our team.The primary responsibility of this role is to oversee the delivery of exceptional service to our customers.Key Responsibilities:Maintain strong relationships with customers and key stakeholdersIdentify customer needs and ensure seamless service deliveryLead...


  • Guadalajara, Jalisco, México Fair Trade Outsourcing A tiempo completo

    At Fair Trade Outsourcing, we're a dynamic transnational company with operations in the United States, Mexico, Ghana, and the Philippines. Our team is committed to delivering exceptional services to our clients.We offer a competitive $25,000 MXN per month, tax-free salary, as well as a range of benefits that make our employees' lives easier.Key...


  • Guadalajara, México Training Talent A tiempo completo

    **Vacante para la empresa Training Talent en Guadalajara, Jalisco**: Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o Ingeniero...


  • Guadalajara, Jalisco, México Philips A tiempo completo

    Company Overview">Philips, a global leader in health technology, is committed to improving billions of lives worldwide. Our mission is to make the world healthier and more sustainable through innovation.">Job Description">We are seeking a Service Delivery Specialist to join our team. As a key member of our service delivery team, you will be responsible for...


  • Guadalajara, México DB Schenker A tiempo completo

    **About the job** Service & Operations Management Function is responsible for the overall orchestration, control and management of service delivery processes across all services and service providers to enable service management and seamless delivery of end-to-end services within SLA. The ServiceNow Administrator will work within **_Platform Stream with...


  • Guadalajara, México Palo Alto Networks A tiempo completo

    Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...


  • Guadalajara, México Finastra USA Corporation A tiempo completo

    **Responsibilities**: **What will you contribute?** Reporting to the IT Client Delivery Manager, the IT Service Delivery Manager is the key interface between Finastra internal Business contacts on one side and the Technology organization on the other side, contributing to the overall delivery of technology and services to ensure a world class customer...


  • Guadalajara, Jalisco, México Insulet Corporation A tiempo completo

    Job Title: Senior Staff, IT Service DeliveryDepartment: ITManager/Supervisor: Manager, IT Service DeliverySOP Group: ITClassification: Non-ExemptPosition Overview:The Senior Staff, IT Service Delivery, is responsible for all daily IT operational requirements across Insulet Corporation leading the IT Service Delivery support team. They will be available as a...


  • Guadalajara, México f5 A tiempo completo

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! You'll become an integral member of our Support team, leading the relationship within F5 and between the customer’s operational and leadership groups. The Services Delivery Manager is encouraged to continually develop and strengthen the...


  • Guadalajara, Jalisco, México Epam Systems A tiempo completo

    Company OverviewEPAM Systems is a leading global provider of digital platform engineering and development services. We are committed to delivering exceptional value to our customers through innovative solutions, cutting-edge technologies, and a collaborative approach.About the RoleWe are seeking an experienced IT Service Delivery Director to lead our service...


  • Guadalajara, México Finastra USA Corporation A tiempo completo

    **Responsibilities**: **What will you contribute?** Reporting to the Director of Customer Support, the Salesforce Administrator** **will be responsible for managing and optimizing the company’s Salesforce systems. This includes user and license management, support, training, and system upgrades. The Salesforce Administrator will work closely with...