Support Engineer

hace 3 semanas


Monterrey, México Atos A tiempo completo

**Publication Date**:
May 11, 2023

**Ref. No**:
479454

**Location**:
Monterrey, Nuevo Len, MX, 66490

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

IT SUPPORT ENGINEER

Cd. Juarez, Chihuahua

**Skills**:

- 2+ years of progressive experience in the desktop environment.
- Advanced knowledge and understanding of Windows desktop operating systems.
- Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
- Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
- Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Win95, WinNT, Win2000, WinXP, Windows 2007) and office automation software, with expert level knowledge in at least one area of specialization.
- Ability to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007 and 2010. - Intermediate knowledge and understanding of LAN environments
- Intermediate knowledge of communication protocols
- Intermediate knowledge of PC-to-Mainframe access.
- Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.
- A demonstrated ability to encourage and model positive cross-team partnerships.
- Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
- Audio Video setup and troubleshooting skills.
- Knowledge of printer Maintenance.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.



  • Monterrey, N.L., México Schneider Electric Gruppe A tiempo completo

    Job Description - Agile Tools support Engineer (008QC6) Agile Tools support Engineer - 008QC6 Summary: This position requires a Jira & Confluence expert working on AWS cloud with 4-6 years of experience. This position needs the person to work closely with Developer experience team in India and keen to learn other collaboration tools like Aha & iObeya....


  • Monterrey, México Chubb INA Holdings Inc. A tiempo completo

    Job Requirements Application Support Engineer **Other duties and responsibilities will be**: - Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. - Ensure that tickets are formally closed and, where appropriate, subsequently review, and record lessons learnt. -...


  • Monterrey, México Chubb INA Holdings Inc. A tiempo completo

    Job Requirements Senior Application Support Engineer **Other duties and responsibilities will be**: - Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. - Ensure that tickets are formally closed and, where appropriate, subsequently review, and record lessons...

  • Support Engineer II

    hace 1 día


    Monterrey, México Blue Yonder A tiempo completo

    Overview:The Support Engineer is responsible for troubleshooting and resolving technical issues and creating knowledge-based articles. The ideal candidate will have exceptional communication skills (written and oral), experience working in the IT or Software industry, effective team leadership skills, excellent prioritization skills, and attention to detail...

  • Support Engineer 2

    hace 1 mes


    Monterrey, México Blue Yonder A tiempo completo

    WMS-Dispatcher Support RoleBlue Yonder Title:Support Engineer 2Other comparable titles:Technical Support AnalystOur current technical environment:Software: Java, ansi-c, shell scripting, PL/SQLWebServers: JBOSS, WebSphere, ApacheDatabases: Oracle, SQL Server, Toad or SQL DeveloperOS: Unix, Linux, WindowsCloud: AzureWhat you’ll do:Delivers excellent...


  • Monterrey, México Blue Yonder A tiempo completo

    Overview:The Sr Support Engineer 1 will be working with cross-functional teams including Product Development, Consulting, and Cloud services to resolve critical and/or complex issues, also working on new initiatives to improve customer and support satisfaction.Scope:Core responsibilities to include WMS support for SaaS accounts hosted in cloud-native (Azure)...

  • IT Support Engineer

    hace 3 días


    Monterrey, N.L., México ZF Friedrichshafen AG A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something...

  • Support Engineer 2

    hace 6 horas


    Monterrey, México Blue Yonder A tiempo completo

    Blue Yonder’s Planning ASRE Team Scope of Work: Blue Yonder is undergoing tremendous SAAS/DevOps transformation and this is a very exciting time to join our team! The Support Engineer will be responsible to work with global Product Development, functional & technical teams under various customer engagements to gather and understand the technical /...

  • IT Support

    hace 1 mes


    Monterrey, México Ahiezer A tiempo completo

    Professional english **Responsibilities** - Research and determine solutions for software and hardware problems. - Diagnose and resolve technical issues, including accountsettings and network settings. - Ask questions to customers to quickly understand the cause of the problem. - Timely refer unresolved issues to appropriate internal teams (e.g., software...

  • Sr Support Engineer

    hace 1 día


    Monterrey, México Blue Yonder A tiempo completo

    Overview:The Support Engineer is responsible for troubleshooting and resolving technical issues and creating knowledge-based articles. The ideal candidate will have exceptional communication skills (written and oral), experience working in the IT or Software industry, effective team leadership skills, excellent prioritization skills, and attention to detail...


  • Monterrey, México Edmund Optics A tiempo completo

    Overview: **Responsibilities**: - Field custom optics requests and determine feasibility based on Edmund Optics’ manufacturing capabilities. Assist with the formal quoting process if the request is feasible. - Attend trainings given by 3rd party suppliers to stay up to date with existing and emerging technology. - Provide pre-sales support in the form of...


  • Monterrey, México Blue Yonder A tiempo completo

    BY Planning Operate (Support) Team is responsible for working with our global customer base to support the Supply Chain Solution during onboarding, go-live, and steady state phases of their implementation. For our SaaS & Cloud customers, we handle all aspects of solution support, including proactive monitoring, application support, product support, change...

  • Process Assembly Engineer

    hace 3 semanas


    Monterrey, México Schneider Electric A tiempo completo

    Schneider Electric is seeking a motivated individual to serve as Assembly Process Engineer for support of process development in the Schneider Electric Energy Management, Home and Distribution division. Individual is responsible to develop full and semi-automated assembly process es for new product introduction with a systematic approached to qualification...

  • Process Assembly Engineer

    hace 3 semanas


    Monterrey, Nuevo León, México generatalent A tiempo completo

    Schneider Electric is seeking a motivated individual to serve as Assembly Process Engineer for support of process development in the Schneider Electric Energy Management, Home and Distribution division. Individual is responsible to develop full and semi-automated assembly process es for new product introduction with a systematic approached to qualification...


  • Monterrey, México Hewlett Packard A tiempo completo

    Our history: HP’s commitment to diversity, equity and inclusion - it’s just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work...


  • Monterrey, México Blue Yonder A tiempo completo

    The Expert Support Engineer will support our SaaS customers to provide Solution/Product support on Demand/Fulfillment, Promotion, during implementation and after go live. What you'll do: - Provide functional and/or technical support during customer upgrades, deployments, rollouts, and post-production phases - Maintain positive customer relationships by...

  • Sr Support Engineer 1

    hace 5 días


    Monterrey, México Blue Yonder A tiempo completo

    What you´ll do/Knowledge Required: - Provide excellent customer experience and solution support to BY customers with end-to-end ownership, proactive and innovative approach. - Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean...


  • Monterrey, México Blue Yonder A tiempo completo

    This position is required to: - Provide excellent customer experience and solution support to BY customers with end-to-end ownership, proactive and innovative approach - Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean...

  • Network Engineer

    hace 1 mes


    Monterrey, México Panduit A tiempo completo

    At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve. We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...

  • Logistics Engineer

    hace 4 semanas


    Monterrey, México Emonics LLC A tiempo completo

    **Title : Logistics Engineer** **Type: Fulltime Role/Contract role** **Client :LTTS** JOB DETAIL - Support/Lead capacity optimization across multiple logistic warehouse sites - Assessment of parts to storage facility assignment as related to overall capacity information; inventory transfer & rearrangement planning - Creation and updates of facility...