Quality Assurance

hace 2 semanas


Monterrey, México Teletrac Navman A tiempo completo

**Responsibilities and Duties**:

- Perform quality monitoring activities as designated in the quality assurance plan, and identify gaps in the current knowledge/training of staff.
- Monitor assigned functions, complete monitoring reports, and provides feedback to staff and/or management as appropriate.
- Randomly monitors staff related to call monitoring, community outreach, data entry, and overall customer service functions.
- Calibrate internal and external call monitoring sessions and results between Team Leaders and Management.
- Provide Team Leaders and Manager with updates on all issues regarding quality assurance and reports all the employee-related problems heard during monitoring sessions.
- Ensure activities and processes are in compliance with both company QA standards and applicable contractual standards. Interprets quality standards and provides support to facets of the project to further quality assurance goals. Trains staff for the purpose of achieving or maintaining quality assurance goals.
- Maintain the internal database to ensure the integrity of the data input is correct and accurate.
- Provide reporting documentation that supports the need of the QA/Training department to maintain adequate records of all calls recorded.
- Assist with leading or facilitating training sessions as deemed necessary by the QA/Training Supervisor.
- Research, plan, organize, and conduct training programs, and seminars.
- Degree educated preferred but not essential.
- Minimum of 2 years prior training and quality assurance experience.
- Excellent communication skills, both verbal and written.
- Highly motivated individual who leads by example.
- Strong PC troubleshooting skills: familiarity with Microsoft Office (Word, Excel, and Outlook).
- Experience in Computer Software and Hardware.
- Ability to effectively multi-task in a fast-paced environment.
- Strong customer service, and problem-solving skills.
- Ability to create and present training content.

**WHO IS VONTIER**

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.

Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and environmental, social, and governance (ESG). Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.


  • Quality Assurance

    hace 1 mes


    Monterrey, México Segoso Caribbean A tiempo completo

    Sequium Asset Solutions, a national leader in the ARM industry, has an exciting opportunity for a **Quality Assurance Manager**, who is a dynamic energetic critical thinker prepared to utilize innovative techniques to design, improve and maintain quality assurance processes for one of the most exciting and fastest growing companies in the industry. We have...


  • Monterrey, México Neoris A tiempo completo

    **Software Quality Assurance Analyst**: **Date**:May 15, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Software Quality Assurance Analyst. **Main Responsibilities**: - Refine requirements, specifications and technical design...


  • Monterrey, México Panasonic Automotive A tiempo completo

    **Panasonic Automotive te invita a formar parte de su equipo de trabajo como**: **Responsabilidades**: - Como Ingeniero de PQC, desempeñarás un papel crítico en garantizar la calidad y confiabilidad de nuestros productos mediante el análisis de la causa raíz de las unidades que fallan en la producción o que son reportadas por los clientes. También...


  • Monterrey, México ALTEN MÉXICO A tiempo completo

    Welcome to ALTEN Mexico, a leading engineering company that specializes in providing innovative solutions for engineering, technology, and product development projects. With over 250 dedicated professionals, we cater to various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. Our comprehensive...

  • QA Lead

    hace 2 días


    Monterrey, México Invest in Quality A tiempo completo

    Fecha de publicación: 15 Mayo 2024The QA Lead will be responsible for guiding and managing the quality assurance process for our software products. This includes creating test cases, executing tests, identifying defects, and collaborating with development teams to ensure timely resolution of issues. - Lugar: - On Site (Monterrey) - Skills: - Proficient in...


  • Monterrey, N.L., México ALTEN MÉXICO A tiempo completo

    Welcome to ALTEN Mexico, a leading engineering company that specializes in providing innovative solutions for engineering, technology, and product development projects. With over 250 dedicated professionals, we cater to various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. Our comprehensive...


  • Monterrey, México Neoris A tiempo completo

    **QA Automation Senior - Senior Quality Engineer**: **Date**:May 16, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a QA Automation Senior - Senior Quality Engineer. **Requirements**: In-depth knowledge of QE methodologies and best...

  • Engr, Quality

    hace 4 semanas


    Monterrey, México Rockwell Automation A tiempo completo

    **Job Description**: Develops, implements, and maintains QMS. Defines and specifies the implementation of KPI, standards, methods, and procedures for manufacturing plant processes. Assists product support areas in gathering and analyzing data. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Develops, evaluates,...


  • Monterrey, México SEGOSO Mexico A tiempo completo

    SEGOSO MEXICO, a national leader in the ARM industry, has an exciting opportunity for a **Quality Assurance**, who is a dynamic energetic critical thinker prepared to utilize innovative techniques to design, improve and maintain quality assurance processes for one of the most exciting and fastest growing companies in the industry. We have transformed the...

  • Sr Engr, Quality

    hace 4 semanas


    Monterrey, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Quality Control Inspector

    hace 4 semanas


    Monterrey, México PRODENSA Group A tiempo completo

    Quality Control Inspector Position Summary: Inspect finished products, products being processed, incoming materials, parts, and assemblies, for conformance to company standards. Job Responsabilities: - Perform inspections of samples and make recommendations to approve-reject samples based on conformance requirements. - Verify any non-conforming material...

  • QA Tester

    hace 2 días


    Monterrey, México Invest in Quality A tiempo completo

    Fecha de publicación: 15 Mayo 2024We're looking for - Lugar: - On Site (Monterrey) - Skills: - Bachelor's degree in Computer Science or a related field - At least 2 years of experience in software quality assurance testing - Strong knowledge of testing methodologies and tools - Excellent analytical and problem-solving skills - Ability to work...


  • Monterrey, N.L., México Epicor Software Deutschland GmbH A tiempo completo

    Are you a skilled Automation Tester with a proven track record of enhancing pipelines and driving efficiency? If so, we invite you to propel your career forward by contributing to cutting-edge products. We're seeking a dedicated Automation QA Engineer to join our dynamic team and play a pivotal role in refining our ERP application through robust Software...

  • Quality Manager

    hace 4 días


    Monterrey, México Terex Corporation A tiempo completo

    Job Description: The Quality Manager will be responsible for leading the Quality organization to enhance business performance and drive a positive continuous improvement culture that is focused on delivering value to the customer. This includes defining and improving quality standards, specifications, and other technical data necessary to meet design intent...

  • Quality Manager

    hace 4 días


    Monterrey, México Terex A tiempo completo

    Description : The Quality Manager will be responsible for leading the Quality organization to enhance business performance and drive a positive continuous improvement culture that is focused on delivering value to the customer. This includes defining and improving quality standards, specifications, and other technical data necessary to meet design...


  • Monterrey, México QAD, Inc. A tiempo completo

    Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. - We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional...


  • Monterrey, México Jobs for Humanity A tiempo completo

    Company Description Company Name: TurnItIn **Job Description**: Company Description **Job Description**: As a Senior Quality Engineer at Turnitin, you will play a crucial role in ensuring the quality and reliability of our suite of products. In a collaborative Agile team environment, you will develop and implement quality assurance standards, expand test...

  • Quality Technician

    hace 4 semanas


    Monterrey, México Donaldson A tiempo completo

    Donaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...


  • Monterrey, México grow.com A tiempo completo

    General information**Office (s)** Monterrey, MEX **Date Published** Monday, October 30, 2023 **Country** Mexico **Job ID** 23184 **Function** Legal & Administration - Description & Requirements**About the Role**: **What **You’ll** Do**: - This resource is responsible to execute high quality testing for Update releases in E10 Product in different...


  • Monterrey, México Epicor A tiempo completo

    **General information**: - Office (s)- Monterrey, MEX- Date Published- Monday, October 30, 2023- Country- Mexico- Job ID- 23184- Function- Legal & Administration- Recruiter- Cortés Prieto, Alexandra**Description & Requirements**: **About the Role**:**What** **You’ll** **Do**: - This resource is responsible to execute high quality testing for Update...