Loyalty Coordinator

The Loyalty Coordinator will accelerate the adoption of the loyalty program in stores by increasing Club Comex sales and the number of registrants. Also, will improve in-store execution and achieve high customer satisfaction and increase NPS, and understanding by managers, concessionaires, and regional managers.

This Job is located in #LI-Hybrid within Tultitlan and will report to Manager.

**Key Responsibilities**
- Ensure that the loyalty program and its benefits are performed correctly in store.
- Control and monitoring of monthly objectives by Division, region, territory, and branches.
- Postmortem analysis.
- Follow-up to the Club Comex promoters’ program in the field
- Coordinate and ensure the execution of the ongoing training plan and e-learnings at the national level in collaboration with CFI (Centro de Formacion Integral) and the Club's dissemination agency.

**Qualifications**
- 2-3 years’ experience in retail operations, management of promoters in the field
- English written and verbal communication skills, including ability to work with customers throughout the organization. (B1 CEFR)
- Strategical mindset, customer service, relationships, organized, and teamwork.
- Bachelor’s degree in MKT

Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more.

**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

**We are "One PPG" to the world.**

**We trust our people every day, in every way.**

**We make it happen.**

**We run it like we own it.**

**We do better today than yesterday - everyday.**

Benefits will be discussed with you by your recruiter during the hiring process.