Client Relations

hace 5 meses

Tlahuac, México Tiffany & Co. A tiempo completo

**Position Overview**:
This role is key to define and drive the client relations strategy, with a goal to retain and grow top clients through curated experiences and action plans. The role will also help contextualize internally the execution of all events. Working closely with key stakeholders in our corporate office in addition to our Global team. This position is key to ensuring success in delivery of exceptional experiences and events as part of the 360 Client Relations strategy.

The Client Relations & Events Manger must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people, and brand desirability. They will be open and approachable and will work with both the central team and the local teams in a transparent, united and mutually supportive manner. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit.”

**Key Accountabilities**

**Client Relations**:

- Be a strategic partner to the Managing Director, Store Directors and Store Managers; define the strategy for Tiffany & Co. Mexico.
- Partner with advisors to develop personalized quarterly engagement plans for Tiffany & Co. Mexico top priority clients to drive retention; train team managers to continue doing the same with their teams and own the follow-through
- Work with the private client team and client advisors to identify the right clients to send to High Jewelry Blue Book events to ensure we meet or exceed results
- Partner with the leadership and client advisors to identify the right clients to send to global or regional exceptional experiences/events (e.g. exhibitions, key store openings, etc.); help create client experience programs around these
- Support the implementation of high jewelry and top client re-activation programs at Tiffany & Co. Mexico.
- Partner with commercial leaders to drive retail priorities (e.g. icons) and support key product launches to maximize sales and sell-through
- Drive new high potentials recruitment opportunities; partner with the high jewelry and private client team to identify prospecting groups/partners to target
- Partner with team to host and entertain top clients to drive retention and loyalty to brand
- Define and manage the client gifting and charitable gifting strategies
- Be the first point of contact for Client Advisors to strategize around high potentials

**Events**:

- Implement a tiered event strategy to drive retention of top clients and growth of high potentials
- Plan seasonal in-store activations to drive conversion and maximize client spend
- Come up with event concepts to help re-engage top client segments
- Support the Tiffany & Co. Mexico PR & Client Relations teams in implementing key events
- Ensure that all events are implemented with the highest quality/execution standards and maximize commercial results
- Identify the best vendors to ensure the finest execution of events while staying within budget
- Ensure that detailed production timelines are shared in a timely manner to ensure that all cross-functional partners are clear on deliverables, timelines, roles and responsibilities
- Oversee the events team composed of one manager and one coordinator

**Required Qualifications**:

- 10+ years of experience in luxury Client Relations and event design and execution
- Understanding, appreciation, and articulation of the brand
- Proven experience in delivering elevated client centric events and defining a high potential recruitment strategy
- Proven relationships with event design and production contacts in the luxury or fashion industry
- Have a finger on the pulse of trends, influencers, art, music, food and fashion
- Experience and cultural understanding of global markets and event practices oversees in the luxury market
- Ability to manage multiple projects on an ongoing basis
- Familiarity with conceiving and executing large scale events that can be scaled to fit in a retail environment for consumer-facing events
- Comfort with managing budgets
- Must be detail oriented, team player, self-starter and able to produce quality work in a fast-paced environment
- Excellent verbal and written communication skills

  • Client Relations Coordinator

    hace 5 meses

    Tlahuac, México Symphonic Distribution A tiempo completo

    **Client Relations Coordinator** Symphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa, FL and with offices in Brooklyn, Nashville, Denver, and Bogota, Colombia. We focus on distributing, promoting, and developing great independent music from artists, record labels, and many more. Not only do...

  • Public Relations Associate

    hace 5 meses

    Tlahuac, México Sagan A tiempo completo

    **Position: Public Relations Associate** Location: Remote (PST Timezone) **Work Schedule**:Monday - Friday 09:00 AM - 05:00 PM (PST) **About Us**: Join our dynamic team, a leading firm in the public relations landscape. We are seeking a Public Relations Associate to support our efforts in creating impactful media strategies and fostering strong client...

  • Public Relations Executive

    hace 5 meses

    Tlahuac, México another A tiempo completo

    OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. Why work with us? It is a fantastic opportunity to join the another family and be part of an innovative team that breaks communication...

  • Public Relations

    hace 5 meses

    Tlahuac, México another A tiempo completo

    **“WE’RE NOT ANOTHER AGENCY. WE’RE ANOTHER COMPANY”** NUESTRO TRABAJO ES **REVOLUCIONAR** LA COMUNICACIÓN ESTRATÉGICA Another Company is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. **Why work with us?** It is a fantastic opportunity to...

  • Public Relations Manager

    hace 5 meses

    Tlahuac, México ABCW A tiempo completo

    **Vacante para la empresa ABCW en Remoto -Benito Juárez, Ciudad de México**: **¡Buscamos nuestro Public Relations Manager!** Nuestro PR Manager es el encargado de desarrollar estrategias para posicionar a ABCW y sus distintas marcas. Si tienes experiência en una posición similar está vacante es para ti. **Requisitos**: - Graduado en comunicación,...

  • Sr Public Relations Executive

    hace 5 meses

    Tlahuac, México another A tiempo completo

    OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. **Why work with us?** It is a fantastic opportunity to join the another family and be part of an innovative team that breaks...

  • Public Relations

    hace 5 meses

    Tlahuac, México another A tiempo completo

    **“WE’RE NOT ANOTHER AGENCY. WE’RE ANOTHER COMPANY”** OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION **Another** is a 100% MEXICAN company that was created in 2004. We have a multinational presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Honduras, Salvador, Dominican Republic, United States, Canada and...

  • Guest Relations Executive

    hace 5 meses

    Tlahuac, México Perfetto Traveler A tiempo completo

    **Job description** RESPONSIBILITIES: - Respond to and offer assistance for emergency phone calls. - Resolve any on site issues. - Verify service details with suppliers (such as guides, drivers, restaurants, chefs, instructors, etc.) and, when necessary, with clients on the day of service. - Confirm client reservation details with hotels before and upon...

  • Corporate Communications

    hace 5 meses

    Tlahuac, México FERRERO A tiempo completo

    Ferrero es una empresa familiar con una perspectiva verdaderamente mundial y progresista y marcas icónicas como Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® y Kinder Sorpresa®. El amor por nuestras marcas sigue creciendo al igual que lo hace nuestro alcance internacional. Representada en más de 50 países y con productos vendidos en...

  • Senior Developer Relations Engineer, Frameworks and

    hace 5 meses

    Tlahuac, México Google A tiempo completo

    **In-office locations: Mexico City, CDMX, Mexico.** **Remote location(s): Mexico.** **Minimum qualifications**: - Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience.- 5 years of experience with machine learning algorithms and tools (e.g., TensorFlow, Keras, Large Language Models), artificial intelligence,...

  • Guest Relations

    hace 5 meses

    Tlahuac, México Hilton Mexico City Airport A tiempo completo

    Responsable principal de garantizar una experiência de servicio al huésped exclusiva, profesional y de primera clase antes, durante y después de su estadía. *Experiência Al menos 2-3 años de experiência previa en un ambiente de atención a huéspedes o clientes, preferiblemente en un hotel de tamaño y complejidad similares, con conocimiento de los...

  • Client Services Manager

    hace 5 meses

    Tlahuac, México another A tiempo completo

    OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. **Why work with us?** It is a fantastic opportunity to join the Another family and be part of an innovative team that breaks...

  • Pr Corporate Account Executive

    hace 5 meses

    Tlahuac, México another A tiempo completo

    OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. **Why work with us?** It is a fantastic opportunity to join the Another family and be part of an innovative team that breaks...

  • Sr. PR Executive

    hace 5 meses

    Tlahuac, México another A tiempo completo

    OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. **Why work with us?** It is a fantastic opportunity to join the another family and be part of an innovative team that breaks...

  • Senior PR

    hace 5 meses

    Tlahuac, México another A tiempo completo

    OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. **Why work with us?** It is a fantastic opportunity to join the another family and be part of an innovative team that breaks...

  • Chef de Ventes Interne

    hace 5 meses

    Tlahuac, México Air Canada A tiempo completo

    **Description** **Appartenir à Air Canada, c'est appartenir à un symbole canadien, Air Canada récemment élue meilleur transporteur aérien en Amérique du Nord. Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l'avant-garde du transport aérien de passagers.** La personne choisie pour ce poste clé est...

  • HR Generalist Intermediate

    hace 5 meses

    Tlahuac, México Citi A tiempo completo

    The Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Assist line managers with the execution of...

  • HR Delivery Partner

    hace 5 meses

    Tlahuac, México Citi A tiempo completo

    The Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Assist line managers with the execution of...

  • HR Delivery Partner

    hace 5 meses

    Tlahuac, México Citi A tiempo completo

    The Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Assist line managers with the execution of...

  • Plant Manager

    hace 5 meses

    Tlahuac, México OPTIMA ORGANIZATIONAL SOLUTIONS A tiempo completo

    Our client, a Global automotive industry leader, has requested us to search for a seasoned **Plant Manager** for their manufacturing facility in Tultitlan, Edo. Mex. **SUMMARY** The Plant Manager has P&L responsibility for the facility and is responsible for driving revenue and managing all expenses including sales, customer service and product development....