Technical Support

hace 6 meses


Azcapotzalco, México Codertal A tiempo completo

**Pre-requisite:**
- B2 and/or C1 level of English proficiency.
- Minimum 6 months of experience as a bilingual customer service agent.

**Job Responsibilities:**
- Engage in retention efforts to ensure customer satisfaction and loyalty;
- Resolving billing issues raised to ensure customer satisfaction and loyalty;
- Utilize cross-selling techniques to promote additional products or services;
- Provide exceptional customer service to address inquiries, concerns, and complaints effectively.

**Benefits:**
- Competitive salary package.
- Comprehensive training program.
- Opportunities for career advancement and professional development.
- Dynamic and supportive work environment.

Pay: Up to $14,000.00 per month

Application Question(s):

- What is your current location?
- What is your expected salary per month in MXN?
- Are you allowed to work in Mexico? What is your visa status?
- Are you open to relocate in Azcapotzalco?
- What is your notice period in number of days?
- How many years of experience do you have as Technical Support?
- In how many days are you available for an interview?

**Language**:

- English (required)
- Spanish (required)


  • Technical Support

    hace 6 meses


    Azcapotzalco, México Codertal A tiempo completo

    **Pre-requisite:** - B1 level of English proficiency. - Minimum 12 months of experience as a bilingual customer service agent either or 6 months in technical support. **Job Responsibilities:** - Engage in resolving Technical issues about internet and telephone services to ensure customer satisfaction and loyalty. - Utilize cross-selling techniques to...

  • Technical Support

    hace 6 meses


    Azcapotzalco, México Codertal A tiempo completo

    **Pre-requisite:** - B2 and/or C1 level of English proficiency.; - Minimum 6 months of experience as a bilingual customer service agent; **Job Responsibilities:** - Engage in Social Media interactions to address customer questions or concerns; - Resolving billing issues raised to ensure customer satisfaction and loyalty; - Utilize cross-selling techniques...

  • Technical Support

    hace 6 meses


    Azcapotzalco, México Codertal A tiempo completo

    **Pre-requisite:** - B1 level of English proficiency. - Minimum 6 months of experience as a bilingual customer service agent. **Job Responsibilities:** - Engage in retention efforts to ensure customer satisfaction and loyalty; - Resolving billing issues raised to ensure customer satisfaction and loyalty; - Utilize cross-selling techniques to promote...


  • Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Technical Support

    hace 6 meses


    Azcapotzalco, México Codertal A tiempo completo

    **Pre-requisite:** - B2 and/or C1 level of English proficiency.; - Minimum 12 months of experience as a bilingual customer service agent; **Job Responsibilities:** - Engage in resolving billing issues raised to ensure customer satisfaction and loyalty; - GPS vehicle tracking for clients; - Utilize cross-selling techniques to promote additional products or...

  • Bilingual Tech Support

    hace 6 meses


    Azcapotzalco, México Tech Mahindra A tiempo completo

    _If you have experience working in a call center and you are done with the back-to-back, this is your opportunity. Provide technical assistance through chat for a global communications technology company that delivers the promise of the digital world to millions of customers every day._ ****OFFER**** Payment according to worked hours. (RPH MXN$83) 14K...


  • Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Production Support

    hace 6 meses


    Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...


  • Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Tech Mahindra Una firma líder a nível mundial en Tecnologías de la Información y Comunicaciones (TIC) en México, contamos con vacantes para el área de Atención a clientes Bilingüe, brindamos asistencia, Soporte vía remota y ventas cruzadas mediante chat interactivo a nuestros usuarios en toda la unión americana desde nuestro centro de contacto en...

  • Technical Support Chat

    hace 6 meses


    Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Tech Mahindra Una firma líder a nível mundial en Tecnologías de la Información y Comunicaciones (TIC) en México, contamos con vacantes para el área de Atención a clientes Bilingüe, brindamos asistencia, Soporte vía remota y ventas cruzadas mediante chat interactivo a nuestros usuarios en toda la unión americana desde nuestro centro de...

  • Technical Support Chat

    hace 6 meses


    Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Tech Mahindra Una firma líder a nível mundial en Tecnologías de la Información y Comunicaciones (TIC) en México, contamos con vacantes para el área de Atención a clientes Bilingüe, brindamos asistencia, Soporte vía remota y ventas cruzadas mediante chat interactivo a nuestros usuarios en toda la unión americana desde nuestro centro de...


  • Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...


  • Azcapotzalco, México AT&T Mexico A tiempo completo

    This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our...


  • Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Full Stack Engineering

    hace 6 meses


    Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...


  • Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Net Application Developer

    hace 2 semanas


    Azcapotzalco, México DEINTEC A tiempo completo

    ¿Buscas ser parte de una empresa innovadora, inclusiva y colaborativa, que valora tanto tu desarrollo profesional como el equilibrio entre tu vida personal y laboral; y que cuenta con diversidad de clientes líderes en varios sectores? Si es así, ¡descubre la vacante que Deintec tiene para ti e impulsa tu carrera en IT! Posición:.NET Application...


  • Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...


  • Azcapotzalco, México Tesla A tiempo completo

    **What to Expect** This is multi-faceted role where a strong technical knowledge of Tesla’s energy product suite and strong business knowledge of the market for energy storage is expected. The Sales Manager will lead projects from conception through contract execution with support from Tesla’s technical and commercial support organizations. This role...

  • Specialist Engineering

    hace 6 meses


    Azcapotzalco, México HSBC A tiempo completo

    -Job description If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and...