Customer Service Representative

hace 2 meses


Naucalpan, México FRUTA FRESCA, S.A. DE C.V. A tiempo completo

Quieres ser parte de una empresa 100% mexicana líder en el mercado de concentrados de pulpas de frutas?

Estamos en búsqueda de tu talento como**:Costumer Service Representative**

**¿Qué necesitas?**
- Escolaridad: Licenciatura en administración, negocios, comercio internacional, ingeniería industrial
- Experiência: 3 años, en áreas de servicio al cliente y administración de ventas
- Manejo de algún ERP: SAP, Oracle, Sales force, CRM, Etc.
- Competencias y habilidades: Servicio al cliente, Comunicación efectiva (tono de voz, concreto, empatía), Tolerancia a la frustración.
- Disponibilidad de Horario.

**¿Qué harás?**
- Recibir, ingresar y/o verificar en el sistema SAP los pedidos de cada cliente.
- Cuando proceda, desarrollar y aplicar el acuerdo de servicio con los clientes y las áreas involucradas
- Reportar en base diaria/semanal/mensual los resultados servicio como: Ordenes Perfectas, Line Fill Rate, etc.
- Coordinar con los clientes las citas requeridas para la entrega de productos.
- Coordinar con el área de Distribución el plan de entregas de producto por cliente y por ruta

**OFRECEMOS.**
- Sueldo base mensual con base a aptitudes
- Prestaciones Superiores de Ley.(Fondo de Ahorro y Vales de Despensa)
- Excelente Ambiente de Trabajo.
- Pago puntual
- Jornada Laboral de Lunes a Viernes
- Capacitación pagada.
- Capacitación Offline
- Herramientas y equipo
- Dia de cumpleaños pagado.
- Degustaciones gratis.
- Venta de producto con descuento

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: Hasta $15,000.00 al mes

Beneficios:

- Bebidas gratis
- Descuento de empleados
- Opción a contrato indefinido
- Vales de despensa

Tipo de jornada:

- Lunes a viernes
- Turno de 10 horas

Escolaridad:

- Licenciatura terminada (Obligatorio)

Experiência:

- Atención al cliente: 2 años (Obligatorio)

Lugar de trabajo: Empleo presencial



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