Customer Service Representative
hace 2 semanas
Company Overview
FedEx Express Latin America and Caribbean Division is a world-class company recognized for its innovative technology and commitment to excellence. We are proud to be consistently ranked as one of the most admired and respected companies globally.
Salary: The estimated annual salary for this position is $35,000 - $45,000, depending on location and experience.
Job Description:
We are seeking a highly motivated Customer Service Representative - Package Handler to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling packages, and maintaining accurate records. Your primary duties will include:
- Assisting customers with package inquiries and resolving issues in a professional and courteous manner
- Maintaining and auditing records and files as assigned
- Checking packages for proper labeling, legality of content, and compliance with Customs documentation
- Providing administrative support to the Station Ops Manager
Required Skills and Qualifications:
To succeed in this role, you must have:
- High school degree or equivalent
- One year of previous clerical or customer service experience in a service environment
- Excellent communication, organizational, and human relations skills
- Ability to lift 70 lbs (32 kgs) and maneuver any single package weighing up to 150 lbs. (68 kgs) with appropriate equipment
Benefits:
As a valued member of our team, you can expect a range of benefits, including competitive pay, opportunities for career growth, and a dynamic work environment.
Others:
If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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