Mgr-operations Food and Beverage

hace 2 semanas

México Marriott International, Inc A tiempo completo

**Job Number** 24022093

**Job Category** Rooms & Guest Services Operations

**Location** AC Hotel Queretaro Antea, Avenida Antea No 1050 Ejido Jurica, Queretaro, Queretaro, Mexico VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Leading Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Ensures that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

**Managing Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.

**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.

**Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and

  • Food and Beverage Manager

    hace 4 semanas

    México Hilton A tiempo completo

    Food and Beverage Manager A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Food and Beverage Manager, you are responsible for managing operations of all Food and...

  • Food and Beverage Coordinator

    hace 3 semanas

    México Hilton A tiempo completo

    Food and Beverage Coordinator A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising...

  • Food and Beverage Manager

    hace 4 semanas

    México Hilton A tiempo completo

    A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver...

  • Food and Beverage Manager

    hace 5 días

    Ciudad de México Hilton Worldwide, Inc. A tiempo completo

    Job Description - Food and Beverage Manager (HOT0ALZW) Job Description Food and Beverage Manager ( Job Number: HOT0ALZW ) Work Locations Work Locations : Hilton Mexico City Santa Fe Antonio Dovalí Jaime #70 Col. Santa Fe Mexico City 1219 A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver...

  • Food and Beverage Manager

    hace 7 días

    Ciudad de México Hilton A tiempo completo

    A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an...

  • Food and Beverage Manager

    hace 7 días

    Ciudad de México, Ciudad de México Hilton Mexico City Santa Fe A tiempo completo

    A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing?As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an...

  • Food and Beverage Manager

    hace 4 semanas

    México D.C. Global Talent Inc. A tiempo completo

    Location: Costa Rica (Preference for candidates based in Costa Rica) Position Overview: We are seeking a dynamic and experienced Food and Beverage Manager to oversee the operations of our five restaurants and four bars. The ideal candidate will have a strong leadership presence, with a focus on team development and operational excellence. This role...

  • Mgr-food & Beverage I

    hace 4 semanas

    México Marriott International, Inc A tiempo completo

    **Job Number** 23161195 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines 3422, Boca del Rio, Veracruz, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for assisting in successfully executing all operations...

  • Mgr-operations

    hace 3 días

    México Marriott International, Inc A tiempo completo

    **Job Number** 24084249 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines 3422, Boca del Rio, Veracruz, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for assisting in successfully executing all...

  • Director of Food

    hace 4 días

    Ciudad de México, Ciudad de México W Mexico City A tiempo completo

    Job Number Job Category Food and Beverage & CulinaryLocation W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryFunctions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service...

  • Attendant-food & Beverage

    hace 7 días

    México Marriott International, Inc A tiempo completo

    **Job Number** 23012664 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable...

  • Mgr-Operations

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Mexico City Toreo, Periferico Boulevard Manuel Avila Camacho No 150, Mexico City, MÉX, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations...

  • Director of Food

    hace 4 semanas

    México Rosewood Hotel Group A tiempo completo

    **General Information**: - Country/Region- Mexico- Province/City- Nayarit- Location- Rosewood Mandarina- Department- Food & Beverage - Culinary- Job Type- Full-time PermanentPOSITION GENERAL OBJECTIVE: Taking into account the constant change of the market and the improvement of his or her own career, he or she is expected imperatively to be versatile and to...

  • Dir-food & Beverage-a

    hace 6 días

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23028509 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** JW Marriott Hotel Mexico City, Andres Bello 29, Mexico City, Edomex, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad...

  • Mgr-operations - F&b

    hace 4 semanas

    México Marriott International, Inc A tiempo completo

    **Job Number** 24013347 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for assisting in...

  • Dir-food & Beverage-b

    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23090317 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador...

  • Subgerente de Alimentos y Bebidas

    hace 1 semana

    Ciudad de México Hilton Worldwide, Inc. A tiempo completo

    Job Description Job Number: Subgerente de Alimentos y Bebidas ( Job Number: HOT0ALG5 ) Work Locations Work Locations : Double Tree by Hilton Mexico City Santa Fe Calle 3 No. 55 Mexico City 1219 An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest...

  • Attendant-food & Beverage

    hace 7 días

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 22204526 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Completar las tareas de...

  • Supervisor de Outlets

    hace 1 semana

    Ciudad de México, Ciudad de México Hilton A tiempo completo

    A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing?As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to...

  • Attendant-food & Beverage

    hace 5 días

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23150337 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Completar las tareas de...