Ops Sup Analyst 1

hace 6 meses

Tlahuac, México Citi A tiempo completo

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

The role of the Background Screening Analyst is to investigate and gather information on other people, conducting security checks and pre-employment background investigations, determining the qualifications and suitability of the individuals based on the contract requirements.

**Primary Responsibilities**:

- Serve as a Subject Matter Expert in areas of Background Screening support.
- Responsible for completing confidential background investigations of applicants under consideration for hire by various contracted employers; gathering, compiling and analyzing relevant facts.
- Assesses data from various databases and information systems to check for inconsistencies related to the applicant's background, financial information, possible criminal history, etc.
- Analyzes findings and prepares summary reports with appropriate documentation to support recommendations for the applicant.
- Develops effective report writing techniques in order to prepare clear, accurate and comprehensive evidence documentation.
- Strong communication skills and techniques, conducts interviews and investigations to ensure extensive information is provided on background.
- Operate electronic information systems to access data and prepare reports.
- Ensure 100% compliance with all applicable regulatory requirements and guidelines.
- Assist with the training and mentoring of new hires.
- Utilize business acumen to recognize issues, problems and opportunities and recommend actions as needed.
- Act as a change agent - Identify process gaps, trends, or anomalies, and recommend improvements to existing practices.

**Qualifications**:

- Bilingual: Spanish - English (80%). Desirable
- 1+ years in Recruiting and Onbaording / Staffing/ Human Resources preferred.
- Knowledge and prior experience with Human Resources policies & practices is a plus.
- Strong customer focus, especially in delivering high quality results.
- Strong verbal and written communication abilities, effective interpersonal skills, and strong attention to detail.
- Proven ability to build and maintain strong virtual and in-person relationships with colleagues, clients, and partners.
- Strong sense of urgency; ability to execute quickly and efficiently.
- Highly organized with strong follow up skills and the ability to multi-task.
- Self-motivated, intellectually curious, and an agile mindset that allows for adjusting to changing priorities and demands of clients.
- Ability to make decisions on the spot demonstrating good judgment based on requirements and limitations.
- Team oriented with the ability to flex in support of timelines and deliverables
- Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.

**Education**:

- Bachelor’s degree.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- ** ADJUNTAR CV MANDATORIO.**:

- ** Experiência en procesos de reclutamiento a través de Workday.**
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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