Head of Open Book

hace 4 semanas


Ciudad de México Flat.mx A tiempo completo

En Flat estamos revolucionando la manera en la que se venden y compran casas en México. A través de una investigación detallada de datos y el uso de tecnología, estamos enfocados en simplificar los procesos tediosos de comprar o vender una casa. Con Flat, los vendedores pueden vender sus casas a un precio justo en cuestión de días. Para los compradores, Flat garantiza las condiciones de la propiedad, un precio justo y una experiência de compra única. Estamos motivados por el desafío de cambiar una gran industria que no ha incorporado innovación y tecnología en los últimos años.

**Responsabilidades**:

- Determinar las estrategias operativas del centro de contacto mediante la evaluación de los resultados y objetivos del equipo
- Proporcionar apoyo estratégico y analítico para las actividades de inteligencia comercial
- Estructurar y ejecutar iniciativas operativas y estratégicas mediante el desarrollo de planes de trabajo, la recopilación/síntesis de datos relevantes, la conducción de análisis y el desarrollo de recomendaciones, etc
- Administrar iniciativas e impulsar programas para maximizar la eficiencia operativa del equipo
- Configurar dashboards para poder realizar un seguimiento puntual del rendimiento del equipo (KPIs y OKRs)
- Gestionar el programa de revisiones operativas, comunicaciones a nível de la organización y cumbres estratégicas para impulsar el impacto de la estrategia de la organización
- Liderar y respaldar proyectos de transformación para mejorar las operaciones.

**Nuestros Perks**:

- \uD83D\uDCB0 Stock Options
- \uD83D\uDE91 Seguro de Gastos Médicos Mayores
- \uD83C\uDFE1 Trabajo remoto
- \uD83C\uDF34 15 días libres al año, desde el año 0 (días personales + días de vacaciones)*
- \uD83D\uDC76 Family Leave superior al de ley
- \uD83D\uDCBB El hardware que requieras para tu rol


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