Manager On Duty

hace 3 semanas


México Hilton A tiempo completo

A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.

**What will I be doing?**

As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Occupy the hotel lobby and other public areas, particularly at busy times
- Engage Guests in conversation and provide general assistance
- Manage, record, and resolve promptly all Guest complaints
- Meet and greet VIP Guests and major corporate clients upon arrival
- Coordinate the services and special facilities provided to long-stay Guests
- Understand all credit procedures and ensure they are applied
- Stay current with all hotel products, services, policies and emergency procedures
- Monitor Guest satisfaction reports and implement actions to improve results
- Handle, record and follow through with management issues or emergencies that arise
- Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

**What are we looking for?**

Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous supervisory experience in Front Office within the hotel/leisure/retail sector
- Good knowledge of Health and Safety and security procedures
- Calm, efficient and the ability to work well under pressure
- Excellent leadership skills and exceptional communication skills
- A passion for delivering exceptional levels of guest service
- Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
- Experience in managing budgets, revenue proposals and forecasting results in a similar sized property

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous role as a senior supervisor or Duty Manager in a similar quality hotel
- A degree or diploma in Hotel Management or equivalent
- In-depth knowledge of the hotel, leisure or service sector

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Manager On Duty

    hace 4 semanas


    México Hilton A tiempo completo

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in...

  • Manager On Duty

    hace 4 semanas


    México Hotel Breathless Cancun Soul A tiempo completo

    Experiência de 2 años en el puesto. - Experiência hotelera. - Inglés avanzado. - Dominio de diferentes técnicas de comunicación. - Conocimientos administrativos. - Estándares de Servicio AAA. - Dominio de estándares de Calidad. - Conocimientos de procesos de emergencias. Tipo de puesto: Tiempo completo, Por tiempo indeterminado Salario: $30,000.00...

  • Sr. Program Manager

    hace 7 días


    Ciudad de México Flex On-Demand Consultants A tiempo completo

    We are engaged by a top global Manufacturing firm who are in need of a seasoned Program Manager for a variety of implementation initiatives. They are looking for a skilled Program Manager to spearhead multiple initiatives and can work cross-functionally with diverse stakeholders for contract hourly engagement with high chance of...

  • Project Manager

    hace 7 días


    Ciudad de México Flex On-Demand Consultants A tiempo completo

    Our global client is looking for a seasoned technical Project Manager to help with major initiatives being augmented within the organization. They are looking for skilled PM that can work cross-functionally and with diverse stakeholders for a contract hourly engagement. **Responsibilities**: - Spearhead PM duties for multiple projects that are...

  • Senior Product Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México TERADATA INDIA PVT LTD A tiempo completo

    Apply for Senior Product Manager, Career Progress Consultants in Mexico for 3 - 5 Year of Experience on

  • Product Manager Cloud

    hace 2 semanas


    Ciudad de México, Ciudad de México TERADATA INDIA PVT LTD A tiempo completo

    Apply for Product Manager, Cloud, Career Progress Consultants in Mexico for 0 - 2 Year of Experience on

  • Materials Manager

    hace 7 días


    México Lear Corporation A tiempo completo

    **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...


  • Ciudad de México, Ciudad de México TERADATA INDIA PVT LTD A tiempo completo

    Apply for Senior Product Manager, Cloud, Career Progress Consultants in Mexico for 3 - 5 Year of Experience on

  • HR Manager

    hace 4 semanas


    México IND Consulting Piedra Cerúlea, S.C. A tiempo completo

    We are looking for an HR Manager. Human Resources Manager will lead and direct the routine functions of the Human Resources department including hiring and interviewing staff, administering payroll, benefits, and leave, and enforcing company policies and practices. **Responsibilities**: - Supervise and support the recruitment process. - Onboard new...


  • Ciudad de México Motive A tiempo completo

    Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete...


  • México Portside Consulting A tiempo completo

    **Watch Specialist onboard Cruise Ships** The Watch Specialist drives sales of fine watches and timepieces within retail stores on ships through excellent product knowledge, and trends and by providing excellent customer service to all cruise ship guests. The Watch Specialist reports to the Store Manager. Promotes a variety of watches and timepieces to...

  • Quality Manager

    hace 4 semanas


    México Lear Corporation A tiempo completo

    Location: Torreon, COA, MX**Quality Manager**: **Quality Manager** **Job based in Torreon, Matamoros, Coah. Torreon I Plant, E-Systems division** Lear Corporation is the leading Tier 1 automotive supplier serving all the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are...

  • Creative Account Manager

    hace 1 semana


    Ciudad de México Within A tiempo completo

    WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of...

  • Brand Manager Sr

    hace 4 semanas


    Ciudad de México Bayer A tiempo completo

    **Brand Manager Sr.** **Your task and Responsabilities**: - Budget: give input in the proposals for annual and 3 years budget. Leverage on market evolution analysis and competitive intelligence management in line with sales expectations and assigned investment budget. - Marketing plan: carry on the marketing plan definition for the selected product, in...


  • México City of Shakopee, MN A tiempo completo

    Engineering Manager  Responsibilities:  Analyze, propose and manage budgets, technologies and resources for projects. Plan strategies for the development of designs and products on schedule and on budget Communicate and collaborate with other managers, stakeholders and contractors. Prioritize, delegate and supervise all engineers’ activities and...

  • S-E-SE Sales Manager

    hace 4 semanas


    México Leoni AG A tiempo completo

    Sales Manager A global manufacturing company is looking for a Sales Manager for our Off Road division, located in Hermosillo, Sonora, Mexico. We offer all the benefits of a top employer committed to further development, intercultural exchange and innovation. We are looking for people who bring commitment and a sense of team spirit to every challenge they...

  • Category Manager

    hace 4 semanas


    México ABB A tiempo completo

    **Category Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...


  • México Ansell A tiempo completo

    **Sr Territory Sales Manager Bajio** **-** **(** **30006720** **)** **Description** Ansell is a leading global provider of protection solutions. Our company designs, develops and manufactures a wide range of protection solutions that meet the ever-changing needs and demands of our markets and industries. Protection is our primary concern as millions of...

  • Brand Manager

    hace 2 semanas


    México Wild 2022 A tiempo completo

    Brand Manager | Vacante remota para diferentes países de LATAM Creamos mejores negocios, mejores culturas y mejores marcas. Wild es una agencia creativa que diseña conceptos de comunicación de marca que se inspiran en verdades humanas, y que se despliegan de manera coordinada en puntos de contacto físicos y digitales. Nuestro ecosistema creativo se...

  • Technical Manager

    hace 4 semanas


    México WBL California, LLC A tiempo completo

    Thunderbird Commercial Credit, LLC (an affiliate of World Business Lenders, LLC) is a startup seeking a dynamic and experienced Technical Manager to lead our team of developers in the ongoing development and maintenance of the Thunderbird platform and offerings. This role is critical to our mission of delivering high-quality, innovative solutions to our...