IT Support Specialist
hace 2 semanas
We are looking for the best IT Support agents to join a growing team in the telecommunications industry.
Some of the essential duties include:
- Review order package, all required documentation and applicable information to confirm its availability for implementation.
- Attend call(s) with the customer as coordinated by the Project Manager for information gathering and/or validation.
- Communicate effectively with the customer and/or vendor to understand their setup and business needs.
**Requirements**:
- Experience in information technology, managed services, telecommunications or other relevant experience.
- Preferred knowledge: Office 365, IT security tools, Managed Services process platforms.
- Experience with supporting currently Microsoft Supported Server and Desktop operating systems.
- Experience with monitoring of ticketing system, prioritizing problems, supporting projects, and supporting enterprise level infrastructure (installing, patching/maintaining, troubleshooting, etc.).
- English language proficiency (professional level).
Some of the benefits are:
- Competitive income according to abilities, offer starts from 18k monthly BT.
- Law and higher benefits.
- Growth opportunities.
Temporary position (9 month contract with possibility of permanence)
Tipo de puesto: Tiempo completo
Salario: $18,000.00 al mes
Horario:
- De guardia
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Seguro de gastos médicos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Experiência:
- soporte: 1 año (Deseable)
Idioma:
- Ingles (Obligatorio)
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