IT Support Specialist

hace 6 meses


Hermosillo, México LATECOERE A tiempo completo

**Actividades del puesto**
- Soporte técnico a usuario final
- Resolución de problemas de red, hardware y software
- Instalación de sistemas operativos
- Configuración y puesta de equipos informáticos
- Colaboración con agentes de servicios para asistencia en resolución de problemas e incidentes
- Seguimientos a tickets de níveles 1 y 2
- Habilidad de comunicación
- Diagnóstico de problemas relacionados a IT
- Gestión y generación de documentación técnica
- Mantenimiento de equipo programado

**Requerimientos**
- + 2 años de experiência en el puesto
- Inglés avanzado
- Conocimiento básico en redes, sistemas de tickets, plataformas ERP, conocimiento de servidores
- Atención al cliente

Tipo de puesto: Tiempo completo

Salario: $20,000.00 - $22,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Prestaciones:

- Seguro de vida
- Vales de despensa

Lugar de trabajo: In person


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