Learning Manager, Operations

hace 1 semana


Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

Completed Bachelor’s Degree or 2+ years Amazon experience.
- Steady progression in Training/Learning Management for the last 5 years.
- 5+ years of related experience in a distribution or manufacturing environment.
- Experience delivering training/information to peers, hourly associates, and senior management.
- Experience coaching and delivering messages related to performance.
- Experience developing and implementing department goals and strategies based on broader organization goals.
- Experience interpreting data analytics.
- Experience working with hourly employees, as well as exempt personnel.
- Proficient English and Spanish.

**The Learning Manager will**:

- Actively manage a team of training specialists including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs.
- Act as a proactive and productive liaison/partner with the corporate Operations Learning Department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.

**Employee Development**:

- Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.).
- Create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).
- Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.
- Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.
- Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals and required YOY improvements and provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.
- React quickly and efficiently to production imperatives, scheduling conflicts and network-wide rollouts.
- Ensure and drive best practices standardization across all departments and sites.
- Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.

**Execution & Analysis**:

- Ensure that training is tracked and recorded, including progress and skill sets.
- As needed, manage grant proposals including implementation, tracking and relationship management.
- Create, manage and update training content and associate compliance audits.
- Administer methods for gathering and tracking training metrics.
- Analyze and understand data to suggest improvements for training and operations.
- Track and communicate Learning Department goals, assignments and progress locally and at a network level.
- Take ongoing responsibility for ensuring that the Fulfillment Center is operating safely and take immediate action to correct where necessary.
- Owner of PIT Training Program and maintains proper documentation related to PIT certification.

Tlajomulcodezuñ, JAL, MEX
- Master’s degree.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
- Ability to prioritize, manage and complete projects with tight deadlines.
- Desire to thrive in a dynamic, growing environment.


  • Operations Manager

    hace 2 semanas


    Jalisco, México IntouchCX A tiempo completo

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...


  • Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent - Bachelor's degree in business, engineering, operations, supply chain, transportation logistics - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 6+ years of Operations Management experience in manufacturing, production, distribution environment or related industry - Supervisory...


  • Jalisco, México IntouchCX A tiempo completo

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Area Manager, Operations

    hace 2 semanas


    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelors Degree - English: Fluent - +4 Years of Experience (Operations and Direct management experience for employees and their performance - Experience with performance metrics and process improvement (how, when, why) At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented and motivated people. Amazon is...


  • región centro jalisco, México Ocean State Job Lot A tiempo completo

    Retail Sales and Operations Role:">This role involves overseeing store operations, ensuring compliance with Loss Prevention practices, and driving sales growth through effective team management. You'll need excellent communication and leadership skills to inspire your team to deliver outstanding customer experiences.">Journey with Us:">As a Retail Sales and...

  • IT Manager

    hace 1 día


    Jalisco, México IntouchCX A tiempo completo

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...


  • jalisco, México Amazon A tiempo completo

    Area Shift Manager, Last Mile Operations (Pacific Region) When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run...

  • Site Manager

    hace 2 días


    región centro jalisco, México - A tiempo completo

    Site Manager At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. This position reports to: Global...


  • región centro jalisco, México ABB Schweiz AG A tiempo completo

    OverviewAt ABB, we empower everyone to create sustainable solutions. Our core values - care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities drive our mission.Key ResponsibilitiesAs an Industrial Operations Manager, you will oversee daily manufacturing operations, ensuring efficient production...

  • Ob Area Manager

    hace 2 semanas


    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager....

  • Ib /ob Area Manager

    hace 2 semanas


    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - English proficiency Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as...


  • Jalisco, México Tesla A tiempo completo

    What to Expect - The RoleOur Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to...


  • Jalisco, México Oracle A tiempo completo

    Experienced and high performing technical project manager with waterfall and agile project management knowledge of IT projects which include the setting up of remote monitoring and management services of complex IT environments on-premises and in the Cloud. Should hold a recent accredited project management qualification (e.g. PRINCE2, Agile PM, PMP, CAPM,...

  • Operations Manager

    hace 4 semanas


    Jalisco, México grupoTLT A tiempo completo

    Licenciatura en Ingeniería; un título avanzado, como MBA, es favorable. - 8+ años de capacidad comprobada en Operaciones Químicas y Supervisión de Producción, preferiblemente en una instalación de PSM; Se prefiere una nueva experiência de escalado de productos. - Fluidez en la ejecución de proyectos DMAIC / DFLSS y Kaizen: se prefiere la...

  • Facilities Manager Jr

    hace 3 semanas


    Jalisco, México JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Facility Manager Jr is the key facility representative on site and provides customer service to clients while directing the site’s vendors & contractors delivering facilities management services in a professional office environment. This position is responsible for achieving the expected level...


  • Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    A completed bachelor's degree. - 5+ years of previous Human Resources Business Partner experience. - 3+ years of experience in working in an operations environment/associates. - 3+ years of experience in payroll processes. - 2+ years managing Employee/Labor Relations. - 2+ years experience in Talent Management. - English level B2+ (upper intermediate or...


  • región centro jalisco, México ABB Schweiz AG A tiempo completo

    Site Manager At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. This position reports to Global...


  • Estado de Jalisco, México Rain Bird Corporation A tiempo completo

    Overview Rain Bird is a leading irrigation manufacturer, with high growth ambitions for its operations in Mexico which constitutes one of the key irrigation markets in the region. The General Manager of Rain Bird Mexico is both the leader and the manager of the business entity. This person will be responsible for achieving sales and market share growth...


  • región centro jalisco, México Amazon A tiempo completo

    Amazon is looking for high-potential leaders who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style while mastering the...

  • General Manager

    hace 4 días


    Estado de Jalisco, México Hilton Worldwide, Inc. A tiempo completo

    Job Description - General Manager (HOT0BCKS)Job Number: HOT0BCKSWork Locations: Hilton Garden Inn Guadalajara Airport Carretera Guadalajara - Chapala Km 17.5, Guadalajara Jalisco Guadalajara 45659A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while...