HR Business Partner, Operations

hace 1 semana

Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

A completed bachelor's degree.
- 5+ years of previous Human Resources Business Partner experience.
- 3+ years of experience in working in an operations environment/associates.
- 3+ years of experience in payroll processes.
- 2+ years managing Employee/Labor Relations.
- 2+ years experience in Talent Management.
- English level B2+ (upper intermediate or above).

The HRBP provides support to a Fulfillment Center Operations team by partnering with senior stakeholders on the site related business and people agenda and manages the site's wide projects independently.

**COMPANY CULTURE STEWARD**:

- Applies understanding of Leadership Principles and values when consulting with employees and managers (i.e.: performance improvement, coaching plans, team meetings, employee development and promotions)
- Initiates and supports client group or site (or multiple site leadership) to develop the culture for that site or business

ORGANIZATION DEVELOPMENT & PLANNING
- Provides input into org design discussions (i.e. information about talent for succession planning, attrition risks)
- Implements communication plan for org changes

ORGANIZATION HEALTH
- Conducts diagnostics to identify trends & environmental ER or workplace issues, communicates findings
- Partners with management to drive positive ER, or negotiation of works council or labor agreements
- Proactively monitors and acts to address ER or labor changes for the operation
- Implements components of strategy and action plans that addresses workplace environment, employee engagement or retention issues
- Conducts investigations of employee relations issues in consultation with management
- Supports rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes
- Leads client group or site engagement activities and audits to monitor org health and to engage with employees/associates

WORKFORCE PLANNING & TALENT ACQUISITION
- Partners with Recruiting and Agencies to coach managers around recruiting process
- Interprets hiring data and provides recommendations to recruiting and client leaders for sourcing strategies
- Understands local market for staffing needs
- Participates in interview loops and debriefs
- Approves offers, transfers, and compensation exceptions in client org
- Engages with managers to ensure launch plans are created, participates in launch plans as needed
- Monitors vendor and 3rd party worker relationships for co-employment risk
- May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security

TALENT MANAGEMENT & DEVELOPMENT
- Facilitates or assists multiple department or group level talent discussions
- Drives identification and management of forward looking promotions for managers
- Coaches and develops business, site(s) leadership on performance and talent management with the business teams
- Identifies participants for programs, and manages internal communications related to training and development
- Partners with leaders on talent development

HR OPERATIONS
- Analyzes data and shares with leaders
- Trains and/or consults with managers on employee life cycle issues
- Utilizes Connections data and provides ideas and strategies for how to improve engagement and manager capability
- Is able to speak to attendance, attrition, and staffing trends
- Identifies gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site
- Rolls out new policy changes/services and ensures business adoption and/or understanding of changes
- May recommend exceptions to policies with input from senior leaders or HR management

Tlajomulcodezuñ, JAL, MEX
- A completed bachelor's degree from an accredited university or college.
- Master’s Degree or MBA in HR.
- Experience within Logistics and Distribution or Manufacture Industry.
- Problem Solving ability and analytical skills.
- 3+ years of experience working with unions.
- Able to manage workflow, with mínimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities.
- Decision making / complex problem solving - demonstrates problem solving and analytical capability; proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis.
- Proven ability to prioritize, meet deadlines and make best use of limited resources.
- Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction.
- Able to diagnose problems and identify and drive appropriate solutions.
- Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment.

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