Virtual Hotel Front Desk Receptionist

hace 6 meses


Desde casa, México Nap York A tiempo completo

Company description: Nap York, strategically located in Manhattan, New York, provides on-demand sleep stations to recharge the people who power the world. We are on a mission to revolutionize the hospitality industry by offering affordable and on-demand accommodation to all.

**Job title**: Virtual Hotel Front Desk Receptionist (Fluent in English)

**Number of people to hire**:8

**Job type**: Full-time

**Pay**: $1,000.00/month

**Schedule**: 40 hours per week (8 hours x 5 shifts)

**Qualifications**:

- Fluent in English
- Excellent written and verbal communication skills
- Ability to work flexible hours, including weekends and holidays
- Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
- Highly organized, able to multitask and prioritize and work under pressure
- Proactive in dealing with issues that may arise
- High school diploma or equivalent
- Tech-savvy

**Responsibilities (include but are not limited to)**:

- Perform all check-in and check-out tasks
- Deal with guest complaints, queries and special requests online and in-person
- Provide advice and information about local attractions, restaurants and transport options
- Ensure quietness at all times
- Check if all equipment is working properly and report any maintenance concerns
- Assist other departments and perform additional duties when needed

Pay: $1,000.00 per month

Work Location: Remote


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