Field Application Engineer

hace 2 semanas

Tijuana, México GrayMatter Robotics A tiempo completo

**Summary**

This is a contract role based in Tijuana, Mexico.

**Role & Responsibilities**

As a Field Application Engineer, you will be responsible for investigating, triaging, and troubleshooting complex issues affecting our customers along with collecting customer requirements & feedback, working with internal engineering teams to improve the product, and identifying new opportunities within the customer account.
- Before the work cell is deployed, work with the customer to learn about the manufacturing process, including observing the current process, taking measurements, CAD, and machine documentation
- Work with mechanical and robotics engineers to design the work cell layout for a specific task, keeping in mind the robot's reachability and cycle time
- Make any necessary design modifications on the robot end-of-arm-tool and part fixtures by working with mechanical engineers, and get parts fabricated, assembled, and tested.
- Be on-site when work cell is delivered and assist in unboxing, setup, and training on the use of the system
- Setup and test the work cell on the customer task which includes the ability to install, troubleshoot, and maintain control components such as proximity sensors, relays, and vacuum ejectors.
- Work with the product and engineering teams to improve both the customer experience as well as the Field Application Engineer experience.
- Monitor the live robots at customer sites and resolve technical issues
- Log descriptions of all tickets and document troubleshooting procedures
- Collaborate cross functionally with Robotics Software, Hardware, IT, and other teams on product deployments,Triage, and resolve complex technical issues related to customer deployments
- Provide superior customer service to all customers
- Deliver feedback to the engineering team and work with them to improve the efficiency of products
- Maintain flexible working hours that match the manufacturing production hours of customers

**Minimum Quals**
- 2+ years experience demonstrating hands-on Hardware/Software skills, experience with manufacturing automation or similar field
- Effective communication skills and strong interpersonal skills to work with internal and external stakeholders
- Perform multiple tasks concurrently and respond to emergency situations effectively
- Ability to communicate technical/complex information both verbally and in writing. Documentation is key.
- Ability to solve technical problems effectively, efficiently, and independently
- Willing to travel up to 75% of the time and work with customers at their sites
- Demonstrated proficiency working with Linux environments and remote support tools

**Preferred Quals**
- Bachelor's Degree in Engineering (or a related discipline), or equivalent professional experience
- Familiar with industrial facilities and equipment
- Basic experience with ROS, Python, and/or C++ coding
- Professional working proficiency in the French language
- GrayMatter Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply_
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice._

  • Application Engineer

    hace 3 semanas

    Tijuana, México Festo A tiempo completo

    PURPOSE : The Applications Engineer (AE) provides advanced engineering, product and application support, which includes engineering input for modifications to standard products to work in the customer’s application, as well as, recommending conceptual proposals of machine design in the pre-sales phase, taking commercial considerations fully into...

  • Application Engineer

    hace 3 semanas

    Tijuana, México Festo A tiempo completo

    PURPOSE : The Applications Engineer (AE) provides advanced engineering, product and application support, which includes engineering input for modifications to standard products to work in the customer’s application, as well as, recommending conceptual proposals of machine design in the pre-sales phase, taking commercial considerations fully into...

  • Application Engineer

    hace 1 semana

    Tijuana, México Festo Pneumatic, S. A. A tiempo completo

    **Application Engineer**: **PURPOSE**: **PRINCIPALES FUNCIONES**: - Creates Requirement Specification together with the customer. - During the pre-sales phase acts as interface between customer and all relevant departments within Festo, always in coordination with the sales engineer and their manager or mentor. - Knowledge Transfer for Multiplication of...

  • Application Engineer

    hace 3 días

    Tijuana, Baja California, México Festo Pneumatic, S. A. A tiempo completo

    Application Engineer:PURPOSE:PRINCIPALES FUNCIONES: Creates Requirement Specification together with the customer. During the presales phase acts as interface between customer and all relevant departments within Festo, always in coordination with the sales engineer and their manager or mentor. Knowledge Transfer for Multiplication of Solutions. May assist in...

  • Field Service Engineer

    hace 3 días

    Tijuana, México Makino A tiempo completo

    Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they...

  • Field Service Engineer

    hace 2 semanas

    Tijuana, México Makino A tiempo completo

    Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they...

  • Field Service Engineer

    hace 4 días

    Tijuana, Baja California, México Makino A tiempo completo

    Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they...

  • Osp Field Construction Engineer

    hace 3 semanas

    Tijuana, México Flō Networks A tiempo completo

    **Flō Networks **is a leading provider of telecommunications services between the United States and Mexico. We provide voice and data services to Fortune 1000 companies, telecommunications and cable companies through a fiber optic network that extends for 35,000 km between both countries. We are looking for an **OSP Field Construction Engineer **in...

  • Osp Field Construction Engineer

    hace 1 semana

    Tijuana, México Flō Networks A tiempo completo

    **Flō Networks **is a leading provider of telecommunications services between the United States and Mexico. We provide voice and data services to Fortune 1000 companies, telecommunications and cable companies through a fiber optic network that extends for 35,000 km between both countries. We are looking for an **OSP Field Construction Engineer **in...

  • Control Engineer

    hace 3 días

    Tijuana, Baja California, México Autoliv Mexico A tiempo completo

    Control EngineerWhat you'll do:Electrical Design and Programming of new Machines, Retrofits and new device testing. Able to work in a multitasking environment. Ensure machines compliance with Autoliv standards such as MPS and EPS Electrical Diagram / Controls Check lists and PLC Programs What is required:Bachelor's degree, Mechatronics or related Engineering...

  • Control Engineer

    hace 3 semanas

    Tijuana, Baja California, México Autoliv Mexico A tiempo completo

    Control EngineerWhat you'll do:Electrical Design and Programming of new Machines, Retrofits and new device testing. Able to work in a multitasking environment. Ensure machines compliance with Autoliv standards such as MPS and EPS Electrical Diagram / Controls Check lists and PLC Programs What is required:Bachelor's degree, Mechatronics or related Engineering...

  • Application Support Engineer B

    hace 2 meses

    Tijuana, México Vertiv Co. A tiempo completo

    **Responsabilities**: - Create and update 2D preliminary, submittal, and additional detail mechanical drawings. - Create and update 3D Revit level drawings. - Provide support with the component selections, and other technical information of air handler units. - Support the Application Engineering team and other team members. - Devise new approaches to...

  • Sr. Manufacturing Engineer

    hace 2 meses

    Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Experiência y requisitos - Mechanical Engineer, Mechatronic Engineer, Electrical Engineer, Electromechanic Engineer, Systems Engineer or similar. Experience: - 6 to 8 years’ experience on engineering field. Medical companies as a plus. - Experience in problem solving, project management, lean practices, six...

  • Control Engineer

    hace 3 semanas

    Tijuana, México Autoliv Mexico A tiempo completo

    Control EngineerWhat you’ll do:Electrical Design and Programming of new Machines, Retrofits and new device testing. Able to work in a multitasking environment. Ensure machines compliance with Autoliv standards such as MPS and EPS Electrical Diagram / Controls Check lists and PLC Programs What is required:Bachelor’s degree, Mechatronics or...

  • Control Engineer

    hace 3 semanas

    Tijuana, México Autoliv Mexico A tiempo completo

    Control EngineerWhat you’ll do:Electrical Design and Programming of new Machines, Retrofits and new device testing. Able to work in a multitasking environment. Ensure machines compliance with Autoliv standards such as MPS and EPS Electrical Diagram / Controls Check lists and PLC Programs What is required:Bachelor’s degree, Mechatronics or...

  • Application Support Engineer B

    hace 3 días

    Tijuana, Baja California, México Vertiv Co. A tiempo completo

    Responsabilities: Create and update 2D preliminary, submittal, and additional detail mechanical drawings. Create and update 3D Revit level drawings. Provide support with the component selections, and other technical information of air handler units. Support the Application Engineering team and other team members. Devise new approaches to problems, and...

  • IT Network Engineer

    hace 2 semanas

    Tijuana, México Quattris Global Ltd A tiempo completo

    Installation and Troubleshooting, AP replacement and rack and stack Devices. **Job Types**: Contract, Full-time, Part-time Contract length: 1 day **Salary**: $460.00 - $695.00 per hour Expected hours: 40 per week Ability to commute/relocate: - Ensenada, B.C.: Reliably commute or planning to relocate before starting work (required) Application...

  • Project Engineer

    hace 2 meses

    Tijuana, México Eddy Pump Corporation A tiempo completo

    ,.,.**Job description** Eddy Pump is a fast-growing international engineering and manufacturing company. We are currently looking for an accountable project engineer to be responsible for all engineering and technical disciplines that projects involve. You will schedule, plan, forecast, resource, and manage all the technical activities aiming at assuring...

  • Project Engineer

    hace 2 semanas

    Tijuana, México Eddy Pump Corporation A tiempo completo

    ,.,.**Job description** Eddy Pump is a fast-growing international engineering and manufacturing company. We are currently looking for an accountable project engineer to be responsible for all engineering and technical disciplines that projects involve. You will schedule, plan, forecast, resource, and manage all the technical activities aiming at assuring...

  • Network Engineer

    hace 2 semanas

    Tijuana, México HYUMAN A tiempo completo

    Job description: Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and VPN. In-depth comprehension of network hardware, software, and infrastructure. Hands-on experience with network devices, such as routers, switches, firewalls, and load balancers. Proficient in network design, topology, and architecture. Ability to troubleshoot...