Payroll Specialist

hace 3 semanas

Saltillo, México PepsiCo A tiempo completo

Overview:
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ® and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

**Responsibilities**:
PepsiCo Global Business Services (GBS) works hand-in-hand with teams across the company to deliver, simplify and automate processes and solutions, helping everyone to work more efficiently. Our capabilities enable operational excellence to fuel PepsiCo’s growth and drive a competitive advantage.

These services are currently migrating from US to Mexico. This position will be responsible for the transition process according to transition methodology. Ensure sales payroll operation within MBS while implementing a functional operating model.

The
**Payroll Specialist** will act as a Subject Matter Expert (SME) in a payroll delivery team supporting either PFNA sales or operations functions. You will be expected to have deep expertise in the payroll process and various tools utilized in payroll. You will execute complex time and attendance processes and queries, be the point of contact for escalations, perform root-cause (perform action plans) analysis and problem management. Supports in capability building within the team, identify knowledge management opportunities and works with the operational excellence team in projects.

**ACCOUNTABILITIES**:

- Oversee and execute payroll portfolio services
- Receive incidence and validate fulfillment of requirements
- Capture incidence information in payroll system
- Monitor team members to ensure payroll activities follow operational controls
- Support the planning of the workload of extended team
- Monitor tickets reception and release ensuring SLA compliance
- Deliver services at the defined at the SLAs/KPIs.
- Leverage technology to optimize payroll efficiency.
- Utilize good customer service principles in daily activities
- Oversee the daily resolution of escalations and perform root cause analysis to develop action plans
- Provide coaching and feedback to team members
- Track and Report KPIS and SLAs for payroll processes
- Act as a point person in the preparation of deliverables for process/control audits
- Develop a thorough knowledge of PepsiCo's US business policies and labor legislation

Qualifications:

- Bachelor’s Degree in Accounting, Finance, Business Administration, Industrial Engineering or a related field.
- 3+ Years of experience in payroll, accounting or finance processes.
- Advanced level of English (oral and written).
- Functional knowledge of human resources processes (desirable).
- People management skills (desirable).
- Proficient in Microsoft products: Word, Excel, PowerPoint, Outlook.
- Customer focused, adaptable, strong follow-up and organizational skills.
- Ability to quickly shift and adapt to changes as they arise.
- Ability to handle multiple tasks at the same time.

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