Bilingual Facilities Coordinator

hace 2 meses

Monterrey, México JLL A tiempo completo

JLL supports the Whole You, personally and professionally.

The Facilities Coordinator manages the day-to-day client activities for the assigned property / facility and is the on-site key point of contact for key stakeholders and/or client. The role assumes overall responsibility for medium or small site budget, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and service desk.
Responsible for all services and operations at a medium or small site in compliance with applicable SOW’s.

**Key Responsibilities and Accountabilities**:

- Develop and execute the annual Site Operations Plan in alignment with the Regional Strategic Plan. This shall include the local priorities, projects, execution timeframe and deliverables.
- Responsible for managing all expenses to conclusion and are supported by a Purchase Order.
- Ensure contractually correct and timely payment of Tier Two Provider invoices/invoice processing (per agreed term) submitted to the Client Accounts Payable.
- Establish site-specific goals aligned with regional Environmental and Sustainability Program (Energy, Water, Waste & Recycling), define and execute action plan to achieve those goals.
Courier Services
Beverage Services
Vending Services
Site Ocuppants New Hires / Exits
Transportation
- Guarantee services requested by occupants and visitors are provided, complying with the response times defined on the Response Priority Matrix.
- Evaluate service response time and analyze occupants’ service request trends and suggestions. All metrics related to FSC need to be complied.
- Respond to unsatisfactory comments from the requester by escalating this information to the designated contact and follow the continuous improvement processes.

General Cleaning & Day Porter Services,
Windows Cleaning,
Pest Control,
Furniture Management
- Building Sweep
- Conduct and/or coordinate periodic inspections to ensure the space experience is consistent, and areas are tidy and safe.

Parking
- Ensure medical supplies are provided such as bandages, and related supplies for minor cuts, abrasions and burns
- Establish and maintain an effective and positive Landlord Relationship process to successfully deliver contractual IFM obligations.
- Monitor Landlord contractual obligations and present any concerns to the appropriate RE&F Portfolio Manager.
- Maintain accurate Space Management Data including but not limited to Occupancy Planning, Workplace Programming, and Real Estate Strategy, along with the deliverables associated with those programs.
- Execute project management services for all small moves, adds, & changes (MACs) and minor space reconfiguration projects (less than USD 250K).
- Ensure all Fire & Life Safety systems and equipment of the office interior function in compliance with local regulations.
- Coordinate and maintain the RE&F component of the Emergency Response Plan (ERP).

**Requirements**:
Bachelor’s degree in Business Administration, Engineering, Architecture and related fields.

**Desirable**: MBA, PM Certification.

**Experience**:
2-4 years’ experience in facilities, property management, hospitality or related field; managing both soft and hard services in corporate offices. Desirable: experience working in technology industry, project management.

**Technical Skills**:

- Knowledge of vendor management for specialized services
- Budget management and financial skills.
- Knowledge of local occupational health and safety requirements

**Desirable**: Knowledge of Project Management.

**Languages**:
Fluent in English.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in t

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