Operations Data Analyst
hace 5 meses
Job Description Summary
The Operations Analyst is a key member of the Operations and Continuous Improvement teams
responsible for the design, implementation, and execution of Operations performance reporting, as well as
as well as automating manual data-driven processes for Operations, Client Services and other teams.
and other teams. While the position requires a self-starter who will work in a limited
with limited guidance to complete their work, this person will work closely with leadership and the Operations team in the design, delivery and automation of manual data processes.
and the Operations team in the design, delivery and training of performance metrics, reports and data entry processes.
data entry processes.
Job Description.
Primary Responsibilities:
Analytics
- Analyze data for improvement opportunities and work with the Continuous Improvement team to find and implement solutions to address these gaps.
and implement solutions to address these gaps
- Perform forecasting and modeling to assist the Operations team in planning business execution, to assist with pricing and
to assist in pricing and solution design.
- Develop data-driven metrics to assist the Operations team in measuring and driving optimal
optimal performance
Technical
- Design and create processes to automate Operations performance reporting and manage scaling to many facilities and customers.
facilities and customers
- Automate repetitive manual processes for, among others, Operations associates and customers to improve reporting efficiency.
customers to improve efficiency of reporting, administrative work, validation of file uploads and other related tasks.
related tasks
- Design better processes (e.g., inventory tracking) and reports around them.
Operations
- Maintain and run operations performance reports.
- Work to improve data entry and synthesis processes, as well as add new meaningful content and improve presentation as needed.
Meaningful content and improve presentation as appropriate for different audiences.
Project Management (10%)
- Train (directly or through a “train the trainer” approach, depending on the situation) facilities on new initiatives.
initiatives
Administration
- Quantitatively track progress and report on the status of ongoing initiatives.
- Comply with Inmar policies and procedures.
Required Qualifications:
- Bachelor's degree from a four-year college or university in business, operations or related field.
? 4-6 years of experience and/or any equivalent combination of experience and training that provides the knowledge, skills and abilities necessary to
knowledge, skills and abilities necessary to perform the major responsibilities/essential functions of the position.
essential functions of the position.
- SQL and VBA strongly preferred; Alteryx a plus.
- Experience with Tableau or relevant BI tools.
- Ability to solve complex data problems
- Ability to train other employees on business processes.
- Ability to multi-task and manage multiple projects and business problems simultaneously.
- Ability to solve problems with mínimal instruction and guidance.
- Strong verbal and written communication skills
- Suite of Microsoft Office software products (Excel, Access, Word), SQL Server Management studio,
- Strong documentation skills
- Self-starter with initiative and sense of urgency
- Occasional travel (less than 10%)
- Individual competencies:
- Integrity
- Personal credibility
- Self-awareness
- Teamwork
- Adaptable
- Innovative
- Curious
- Establish focus
- Analytical and critical thinking
- Problem solving
- Communication
- Collaboration
- Effective execution
- Taking initiative
- Authenticity
- Self-awareness
- Responsibility
- Urgency
- Influence
- Business acumen
- Influential communication
Tipo de puesto: Tiempo completo
Sueldo: $25,000.00 - $30,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Aumentos salariales
- Caja de ahorro
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Seguro de gastos médicos
- Trabajo desde casa
Escolaridad:
- Licenciatura terminada (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: remoto híbrido en 67150, Guadalupe, N. L.
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