Help Desk

hace 3 semanas


Tijuana, México Empleando Mexico A tiempo completo

**Vacante para la empresa Empleando Mexico en Tijuana, Baja California**:
Join our great team

Important Contact Center is looking for your talent in Tijuana as a Help Desk Agent.

Functions:

- Attention and follow-up to customer requests
- Reservation, confirmation and changes of appointments
- Preparation of reports
- Closing of sales

**Requirements**:

- Advanced English
- Minimum 1 year experience in customer service or sales.
- Computer skills
- Good writing and spelling skills
- Availability to work on-site
- To live in Tijuana

We offer:

- Fixed salary
- Benefits of law
- Growth opportunities
- Good work environment

Apply, we would love to meet you

**Nível de educación deseada**:
Superior - trunco

**Nível de experiência deseada**:
Nível Medio

**Función departamental**:
Atención al cliente

**Industria**:
Call Centers / Telemarketing

**Habilidades**:

- Actitud de servicio
- Comunicación efectiva
- Negociación
- Ventas


  • Gerente Help Desk

    hace 2 semanas


    Tijuana, México Santander A tiempo completo

    Gerente Help DeskCountry: Mexico**WHAT YOU WILL BE DOING**Supervisar y vigilar las acciones de inversión del área, a través de la operativa diaria de solicitudes de inversión de los clientes y asesorando a los Ejecutivos, empleados de Sucursales y Zonales de Banca Plus con estrategias de inversión a ofrecer, con el objetivo de maximizar los rendimientos...

  • IT Help Desk Coordinator

    hace 2 semanas


    Tijuana, México Connempathy A tiempo completo

    This is an IT help desk position for a company with a headcount of 300 associates, 100 of them have company equipment, you would also be coordinating with Cybersecurity and two other IT help desk team members under your umbrella. **Essential Duties & Responsibilities**: Provides remote technical support to users by researching and answering questions,...

  • IT Help Desk

    hace 4 semanas


    Tijuana, México TACNA Vapotherm A tiempo completo

    **Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution. - Maintain daily...

  • IT Help Desk

    hace 3 semanas


    Tijuana, México TACNAVapotherm A tiempo completo

    **Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution. - Maintain daily...

  • IT Help Desk

    hace 3 semanas


    Tijuana, México TACNAVapotherm A tiempo completo

    **Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution. - Maintain daily...

  • It Help Desk

    hace 3 semanas


    Tijuana, México TacnaVapotherm A tiempo completo

    **Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software.Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution.- Maintain daily...

  • IT Help Desk

    hace 2 semanas


    Tijuana, México TACNA Vapotherm A tiempo completo

    **Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution. - Maintain daily...


  • Tijuana, México Usa Clinics Group A tiempo completo

    USA Clinics Group is growing and looking to add an IT Help Desk Support Specialist to our team!As an IT Help Desk employee, you would be responsible for managing incoming help desk tickets and calls from 80+ clinics across the country.The person filling this role should be able to assist employees with IT issues in the office or questions on how to use IT...

  • It Help Desk

    hace 3 semanas


    Tijuana, México TacnaVapotherm A tiempo completo

    **Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software.Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution.- Maintain daily...


  • Tijuana, México Small World Money Transfer A tiempo completo

    Job Purpose Summary: - Key responsibilities: - Capabilities of reproducing issues (testing) - Respond to user requests and register them - Generate solutions for those problems reported by users - Perform scheduled maintenance tasks - Essential work skills: - Minimum 1-year knowledge of Service Desk or Help Desk team expected and demonstrable - Have...


  • Tijuana, Baja California, México USA Clinics Group A tiempo completo

    About USA Clinics GroupWe are a dynamic and growing healthcare organization committed to delivering exceptional patient care. Our team is dedicated to providing innovative solutions that meet the evolving needs of our patients and communities.Job DescriptionAs an IT Help Desk Support Specialist, you will be responsible for managing incoming help desk tickets...


  • Tijuana, México Small World Money Transfer A tiempo completo

    Job Purpose Summary:- Key responsibilities:- Capabilities of reproducing issues (testing)- Respond to user requests and register them- Generate solutions for those problems reported by users- Perform scheduled maintenance tasks- Essential work skills:- Minimum 1-year knowledge of Service Desk or Help Desk team expected and demonstrable- Have excellent...

  • Help Desk Engineer

    hace 7 días


    Tijuana, Baja California, México BADRI Management Consultancy A tiempo completo

    About the RoleThis IT Service Desk Technician position requires a strong technical background, excellent problem-solving skills, and effective communication abilities.The ideal candidate will have 1+ years of experience in similar roles, specialized knowledge in helpdesk IT contact call centers, and proficiency in Microsoft Office applications.


  • Tijuana, Baja California, México USA Clinics Group A tiempo completo

    We are looking for a Technical Help Desk Agent to join our team at USA Clinics Group. This is an exciting opportunity for someone who enjoys working with technology and helping others.Job DescriptionYou will be responsible for assisting offices in multiple states with computer and networking setup, working closely with corporate support teams, and managing...


  • Tijuana, México Training Talent A tiempo completo

    Somos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA; NFL; MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y un excelente ambiente de trabajo, buscamos en México Coordinador Especialista de TI Bilingüe para atención a incidencias de los equipos de Mexico y EEUUCrecimiento real,...

  • Analista Help Desk

    hace 4 semanas


    Tijuana, México Brier & Thorn Mexico A tiempo completo

    This is a fast paced industry and clients demand the highest levels of service from our global help desk team. This is a junior position with excellent career opportunities to progress within the business. **Position responsibilities include**: - Be an escalation point to other divisions - Work on open tickets to resolution and/or develop workarounds until...


  • Tijuana, México Infineon Technologies A tiempo completo

    A Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help...

  • Analista Help Desk

    hace 3 semanas


    Tijuana, México Brier & Thorn Mexico A tiempo completo

    This is a fast paced industry and clients demand the highest levels of service from our global help desk team.This is a junior position with excellent career opportunities to progress within the business.**Position responsibilities include**:- Be an escalation point to other divisions- Work on open tickets to resolution and/or develop workarounds until...


  • Tijuana, México Infineon Technologies A tiempo completo

    A Jr.IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues.They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training.Their goal is to ensure an efficient working environment and help...

  • Help Desk Specialist

    hace 7 días


    Tijuana, Baja California, México North American Production Sharing A tiempo completo

    **Job Summary:**We are seeking a skilled Help Desk Specialist to join our team at North American Production Sharing in El Bajio, Mexico.About the Role:This role involves providing technical support and assistance to users with computer systems and hardware issues. The successful candidate will be responsible for installing and supervising vendors in the...