Client Relationship Support
hace 4 semanas
-Job description
Objetive
To be recognized as a Global Payments Solution (GPS) specialist with an ability to display competent knowledge of relevant products and services with the jobholders area of responsibility. To act as a lead sales representative on opportunities with key clients and/or deals. Consistently role model the Sales Manager competencies; providing guidance and coaching to other sales managers and team members where necessary. To achieve income for the Group by originating leads, building, and maintaining relationships with new and existing clients in order to identify and sell innovative cash and clearing management solutions to a sector.
**Impact on the Business**
- Manage a client portfolio in order to maintain existing and generate new income for the business
- Manage costs within plan and to keep losses to a minimum
- Undertake sector/portfolio planning and client monitoring/contact
- Maintain close liaison with key stakeholders so as to provide input into the strategic direction of the business, the functionality and launch of new products and services.
- Actively contribute to the Global Payments Solution (GPS) pipeline and keeping it accurate and up-to-date
- To remain up-to-date with product knowledge etc through attendance at presentations, training, reviewing intranet/internet etc.
- Generate referrals for other Global Business.
- Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements.
- Execute a robust sales plan to target key customers including effective closure of pipeline deals to capture revenue
- Build and maintain close relationships with clients. Act on feedback from market surveys, client engagement programmes etc
- Support development, direction and delivery of strategic initiatives through
**Customers / Stakeholders**
- To broaden and deepen client relationships
- Work with relevant key stakeholders to ensure a positive client experience including excellent service and implementation
- Develop an appropriate calling plan to efficiently and effectively achieve goals and objectives. Through consultative selling, design and implement workable, innovative solutions for customers individual needs plus generate and receive quality referrals for/from other parts of the Group.
- Where appropriate undertake professional presentations etc to customers in support of potential opportunities portraying HSBC in the best possible light against a backdrop of competition from local, regional and/or global banks.
- Maintain and enhance the image of HSBC through the planning and execution of conferences, industry sector days, internal & external client road shows, active participation in industry associations and other such suitable events.
- Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Sales, Product and Client Management functions and to the overall direction of Global Payments Solution (GPS) regional and global business.
- Develop and maintain relationships with key clients including a robust coverage programme
- Be an ambassador for HSBC and develop the bank’s profile in the local ‘International Business’ community.
- Work in partnership with colleagues across the HSBC network to deliver exceptional standards and quality of service
- Ensure fairness in all aspects of strategy, product design & delivery, customer literature & correspondence, financial promotions, administration and complaint handling.
- Participate in internal and external business events, road shows and seminars as required by the business.
Requirements
Strong knowledge of local and regional cash management and clearing services, products and techniques.
- Proven Sales Record
- Bilingual
- Relationship Management experience at multiple levels plus a proven sales record
- Proven ability in identifying and meeting customer needs through matching a broad range of products and services
- Proven ability to deliver creative and flexible customer solutions.
- Ability to understand customers business and the fundamentals of running a business
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and organization skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical and selling skills
- A good understanding of the market & market trends, competitive environment and regulatory environment.
***
**Desirable**
- Knowledge of global cash management
- Knowledge of Treasury Foreign Exchange
- Knowledge of day to day workings of a Corporate Treasury environment, foreign exchange and payments.
- Broad knowledge
-
Client Relationship Support
hace 1 mes
Tlahuac, México HSBC A tiempo completoDescripción - Externa “ **Product Analyst** El rol requiere de un profesional especializado con conocimiento del proceso de crédito con experiência en la operativa con la banca de desarrollo (FIRA, NAFIN, Bancomext), que pueda comprender las particularidades en las finanzas del las empresas que pertenecen a este sector. Se requiere de personal...
-
Atención a Clientes Sin Experiencia
hace 1 mes
Tlahuac, México BWP Support A tiempo completo**Vacante para la empresa BWP Support en IZTAPALAPA - Benito Juárez, Ciudad de México**: **EJECUTIVO/A TELEFÓNICO TELCEL** (No requieres Experincia) **HORARIO**: De 1 pm a 9 pm, sábado de 10 am a 4 pm **descanso en domingo** A unos pasos delmetro Viaducto **OFRECEMOS**: **SUELDO BASE NETO $ 6,222** Prestaciones de ley Bono de permanencia,...
-
Relationship Associate C10
hace 3 días
Tlahuac, México Citi A tiempo completoThe Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Relationship Management
hace 1 mes
Tlahuac, México HSBC A tiempo completo-Job description Activities: - Manage, along with a Sr Banker, a portfolio of large corporates and institutional clients (Manufacturing, Financial Institutions, Retail, Healthcare, Mining, QSRs, PE & VC funds, Airlines, etc.) - Structure complex bilateral and syndicated loans for M&As, recaps, LBOs, Bridges to Capital Markets, and other strategic...
-
Wealth Support Relationship Manager
hace 2 meses
Tlahuac, México HSBC A tiempo completo**Banquero de Apoyo Patrimonial** **Propósito del Puesto**: Prestar apoyo operacional y administrativo al Ejecutivo Premier para contribuir en la obtención de metas en ventas y servicio, impactando con ello directamente en el aumento de la rentabilidad del negocio y arraigo del cliente. Representar al segmento en cada contacto del cliente, telefónica o...
-
Technical Support
hace 7 días
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems,...
-
Strategy Support Consultants
hace 3 días
Tlahuac, México Caterpillar A tiempo completo**Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...
-
Technical Support Engineer
hace 1 mes
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery...
-
Ops Support Associate 2
hace 6 días
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Senior Strategic Relationship Manager
hace 1 mes
Tlahuac, México Roku A tiempo completo**Teamwork makes the stream work.**: **Roku is changing how the world watches TV**: Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content...
-
Field Technical Support Engineer
hace 4 semanas
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for offering comprehensive software services focused on proactive and reactive services for mission critical customers and for enhancing customer satisfaction by addressing their requirements, providing guidance, and resolving challenges within established procedures. The role monitors operational performance,...
-
Ops Support Assistant
hace 4 días
Tlahuac, México Citi A tiempo completoThe Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves...
-
Incr-ops Support Associate C08
hace 3 días
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Ops Support Associate 2
hace 3 días
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Tech Support Representative
hace 4 días
Tlahuac, México The Bridge México A tiempo completo**Descripción**: !WE TRANSFORM THE FUTURE OF PEOPLE! Gi Group Mèxico is the global network of talent experts in digital and technological profiles. We are part of the largest ecosystem and global leader of integrated human capital solutions, Gi Group Holding. We create value by connecting leading companies with the best talents in the market around the...
-
Sales Support
hace 4 semanas
Tlahuac, México Rodhe Consultants A tiempo completo**Vacante para la empresa Rodhe Consultants en Benito Juárez, Ciudad de México**: **Empresa Líder Del Sector Químico Solicita** **Puesto: "Sales Support"** Lic. o Ingeniera Química, QFB, o afin **_ Experiência previa como Sales Support, área comercial, ventas para la industria química. _** **_Ingles Intermedio (Atiende/ reporta a cuentas /...
-
Client Support Associate
hace 3 días
Tlahuac, México Marsh A tiempo completo**Client Support Associate** - You will be working within the Client Team, specifically within the Helpdesk Team. At Darwin it is our mission to deliver an excellent and consistent experience for all our clients through our channels of communication. **What's in Marsh for you?** - A company with a strong brand and results to match. - Opportunity to interact...
-
Operations Support Analyst
hace 6 días
Tlahuac, México Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
-
Ops Support Associate
hace 6 días
Tlahuac, México Citi A tiempo completoThe Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves...
-
Citigold Relationship Banker
hace 4 días
Tlahuac, México Citi A tiempo completoThe Citigold Relationship Banker is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...