Field End User Device Lead

hace 3 semanas

Miguel Hidalgo, México PepsiCo A tiempo completo

Overview:
Responsible for ownership of the PepsiCo Foods North America(PFNA) Sector, Field End User Device area. This includes partnering with the Global Workplace Services teams on support initiatives for all end-user devices, this includes laptop/desktops, mobile devices, printers, Zoom Rooms, and collaboration tools. This role supports the business engagement for the Quaker, PepsiCo Foods Canada, and the Power of One sites for Workplace Services technology. This role is also responsible for Asset Management for Workplace Services technology. They will own the reporting, costing and validation for these devices for PFNA.

**Responsibilities**:
**What will you be doing?**

**Key Accountabilities**:

- Partners with IT support teams and Service Owners to ensure best in class support is being provided to the PFNA user base
- Partners with the PFNA CIO teams to inform, educate and align with them on support initiatives for PFNA end-user devices
- Manage the process for improving end-user support for the Quaker Foods North America division
- Partner with the CIO leadership team as the IT contact for Quaker, PepsiCo Foods Canada, and the Power of One sites
- Support the improvement for Security Health Index for all end user related areas
- Create and sustain asset management process for PFNA field sites including BIN's
- Asset management leader responsible for validation of costs, location and counts of all end-user devices and ensuring they are evergreen in the PepOps dashboard
- Support PFNA asset currency initiatives for end-user devices
- Escalation point for end-user devices at over 350 facilities

Qualifications:
**Who are we looking for?**

A leader with strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities and projects at the same time
- 5+ years IT Professional Experience
- 5+ years Project Management
- 3+ years Vendor Management
- 3+ years IT End-User Technical Support

**Technical Skills Required**:

- Highly proficient with Microsoft Office 365 Suite
- Highly proficient with Microsoft Teams
- Strong ability to use different collaboration tools
- Experience supporting Mobile devices
- Experience supporting laptop/desktops
- Strong Communication skills to work with business partners, IT partners and leadership.
- Strong analytical skills with the ability to analyze data, patterns to generate insight and develop service improvement plans
- Able to demonstrate strong Project Management and Project Delivery experience, combined with strong communication and presentation skills
- Proven track record with Change Management processes
- Proven track record in delivering IT strategic initiatives in a complex organization
- Experience working in a Multi-cultural environment and partnering with IT Professionals in multiple countries
- Excellent remote management skills
- College Degree or Technical certifications preferred

**Non-Technical Skills Required**:

- Highly motivated individual who is organizationally savvy and possesses a strong executive presence
- Ability to coordinate and direct activities across multiple teams.
- Strong team/project management abilities
- Provide leadership presence among all levels within the organization
- Excellent communication both written and verbal including technical writing experience
- Ability to work well in a fast-paced environment, effectively multi-task, and make quick & confident decisions
- Experience working with large Global company

**What can you expect from us?**
- Competitive compensation package;
- A flexible work environment that promotes a healthy balance between personal and professional life;
- A dynamic and inclusive culture;
- A support team that will foster your professional growth and development;
- Opportunity to work with relevant and impactful projects for the business;
- Opportunity to give back to the community with our volunteer programs;

  • Regional End User IT Operations Manager

    hace 7 días

    Miguel Hidalgo, Ciudad de México Willis Towers Watson A tiempo completo

    The RoleQuality Assure the delivery of Workplace Technology services to WTW, including technology platforms, processes, and colleague experienceAccountable for the delivery of Workplace Technology services and support through a global Managed Service Provider and strategic service partnersCoordination of strategic Workplace Technology change delivery...

  • Regional End User IT Operations Manager

    hace 1 semana

    Miguel Hidalgo, México WTW A tiempo completo

    The Role Quality Assure the delivery of Workplace Technology services to WTW, including technology platforms, processes, and colleague experience Accountable for the delivery of Workplace Technology services and support through a global Managed Service Provider and strategic service partners Coordination of strategic Workplace Technology change delivery...

  • Back End Developer

    hace 4 semanas

    Miguel Hidalgo, México Volindo A tiempo completo

    **Vacante para la empresa Volindo en Legaria - Miguel Hidalgo, Ciudad de México**: **About Volindo**: Volindo is a Travel Tech Startup with the mission to create the first Super app for the travel industry. We are building a robust solution that includes a Social Feed for travelers, a high-tech CRM for travel agents designed to simplify communication with...

  • JSS Regional Manager

    hace 1 mes

    Miguel Hidalgo, México Milwaukee Tool A tiempo completo

    Job Description:Duties and ResponsibilitiesThe growth in sales, market share and profit of a given geographic region.Operate the region within the trending and budget guidelines established by the corporate office.Identify and execute upon opportunities, both end user and distribution, to convert product to Milwaukee and other company brand products from...

  • SAP Ecc Pyroll-time Lead

    hace 4 semanas

    Miguel Hidalgo, México TKMtech A tiempo completo

    SAP ECC Pyroll-Time Lead - Lead SAP HCM Support - break fixes and enhancements activities in payroll space - Support SAP HCM payroll activities for US, Indonesia, Chile, Peru and Congo - Stay abreast in HR technology, particularly SAP HCM Payroll module. Seek new and innovative solutions to business needs and implement them to enhance productivity for HR and...

  • Oracle Supply Chain

    hace 4 semanas

    Miguel Hidalgo, México GraceMark Solutions A tiempo completo

    As an Oracle ERP Supply Chain, you are primarily responsible for capturing, analyzing, and estimating customer business requirements and translating them into Oracle ERP / Oracle Cloud ERP solution architecture that fits within the customer’s business environment and business objectives. **Roles & Responsibilities**: - Supporting Oracle EBS SCM...

  • Retail IT Support Center

    hace 2 semanas

    Miguel Hidalgo, México Carters Brands, S.A. de C.V. A tiempo completo

    Serving the needs of all families with young children,  Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and...

  • Java Developer 6 Years Exp. Hibrido Cdmx Spring

    hace 7 días

    Miguel Hidalgo, México Azka IT Consulting A tiempo completo

    Backend Frameworks: Java-Spring - Transactional SQL **OPTIONAL**: - End Frameworks: Flutter / React Native - Kubernetes Frameworks - PostgreSQL - Jira - Git Lab - Confluence **QUALIFICATIONS**: - Bachelor’s Degree in computer science or a related field, or equivalent practical experience - 5+ years of experience as a full stack developer using Java,...

  • Cbs Source to Pay Analyst

    hace 4 semanas

    Hidalgo, México Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 151726 - Del.Miguel Hidalgo, Mexico City, Mexico **Objetive of the Position**: Responsible for delivering high class customer service for Colgate People and Suppliers. Lead and/or participate on key projects and initiatives as per assignment. **Principal Responsibilites**: - Be customer orientated to ensure quality...

  • Anaplan Model Builder

    hace 4 semanas

    Miguel Hidalgo, México Carter's A tiempo completo

    QUESTIONNAIRE-6-9fa8b1dc583c0126376614445e380000 6901 **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a...

  • Java Developer

    hace 1 mes

    Miguel Hidalgo, México Azka IT Consulting A tiempo completo

    **Architect-Java Full stack** Technology Architect 101531BR **Architect Java Full Stack** - Backend Frameworks: Java-Spring - Transactional SQL **OPTIONAL**: - End Frameworks: Flutter / React Native - Kubernetes Frameworks - PostgreSQL - Jira - Git Lab - Confluence **QUALIFICATIONS**: - Bachelor’s Degree in computer science or a related field, or...

  • Product Owner

    hace 1 mes

    Miguel Hidalgo, México Captain Words A tiempo completo

    **PRODUCT OWNER** Captain Words is a content product agency connecting writers with those who require something to be written. We are looking for Project Managers to join our team to ensure we need the requirements and deadlines of our clients. We are seeking a highly motivated and experienced Product Owner to join our team and lead the development of our...

  • Cbs Source to Pay Analyst

    hace 4 semanas

    Hidalgo, México Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 154065 - Del.Miguel Hidalgo, Mexico City, Mexico **Objetive of the Position**: Responsible for delivering high class customer service for Colgate People and Suppliers. Lead and/or participate on key projects and initiatives as per assignment. **Principal Responsibilites**: - Be customer orientated to ensure quality...

  • RFID Engineer

    hace 1 mes

    Miguel Hidalgo, México Johnson Controls International A tiempo completo

    What you will do:The primary role of an RFID engineer is to lead the implementation of software and hardware RFID solutions. The ideal candidate must have the ability to understand, document and implement customer requirements associated with the SOW (statement of work) and project planning, and the ability to interact with Project Management to formulate...

  • Demand Planning Analyst

    hace 4 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview** PepsiCo Global Business Services (GBS) works hand-in-hand with teams across the company to deliver, simplify and automate processes and solutions, helping everyone to work more efficiently. We provide capability excellence that enables operational excellence to fuel PepsiCo’s growth and drive competitive advantage. The GBS team is powered by...

  • Jda or Manhattan

    hace 7 días

    Miguel Hidalgo, México Azka IT Consulting A tiempo completo

    **Senior Associate Consultant WMS** Associate Consultant 102437BR **About Us** Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly...

  • Software Test Engineer

    hace 3 días

    Miguel Hidalgo, México WTW A tiempo completo

    We're looking for a rigorous and passionate QA to bring their skills, ideas and drive to our expanding Global team. You'll work in a cross-functional team with developers and project managers, all of us responsible for designing, building and supporting our product. **The Role** - To Plan, Prepare, Execute and Report test cycles for both functional and...

  • Total Rewards Jr. Manager

    hace 1 mes

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview** Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment? If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do. - We are currently looking for a **Total...

  • Accounts Receivable Supervisor

    hace 1 mes

    Miguel Hidalgo, México GSB CG A tiempo completo

    We are a German company with over 25 years of experience in supply chain. Find your talent with us! **Main Responsibilities**: - Supervise and lead a team of Accounts Receivable professionals. - Ensure accuracy in recording and tracking accounts receivable transactions. - Develop and maintain effective accounts receivable management policies and...

  • Software Test Engineer

    hace 3 días

    Miguel Hidalgo, México Willis Towers Watson A tiempo completo

    We’re looking for a rigorous and passionate QA to bring their skills, ideas and drive to our expanding Global team.You’ll work in a cross-functional team with developers and project managers, all of us responsible for designing, building and supporting our product. The Role To Plan, Prepare, Execute and Report test cycles for both functional and...