Spanish Gaming Content Moderator

hace 3 semanas

Tlahuac, México Social Element A tiempo completo

**Where**: Remote Work (country of residence)

**Type**: Freelance & temporary work

**Number of moderators to hire: 5**

**Who we Are**:
Hello We are a leading global independent full service social media agency, founded 21 years ago. Our 260+ team members look after some of the world’s largest brands (Sony Playstation, Mondelez ,Keurig Dr Pepper). We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social.

We believe that **brand protection** protects more than just our clients’ brands but also their online communities. Our aim is to ensure clients that their audiences’s voice matters and they have a safe place for communication.

**Do you have an interest in creating safe online communities?**

**Would you find it exciting to work with a global gaming brand?**

**Sound like you? We’d love to talk to you about this position**

We are looking for native level **LATAM Spanish Content Moderators** across different time zones for seasonal work during the summer time across June to August.

A **Content Moderator'**s job is to make sure all user-generated content on the platform is free of illegal, hate speech and harmful content that goes against the community guidelines. However, their job is more than policies and rules, but it’s also about making good judgement calls in ‘policy grey areas' when working in a fast paced environment while going over a high volume of content.

**The Opportunity**

As a **Content Moderator**, your role will consist in keeping users’ experience safe, enjoyable, and inclusive at all times, so that players of all ages can feel comfortable and confident when using our client’s gaming platforms. The role is crucial in **safeguarding the gaming online community**, by making sure any harmful language and inappropriate content is reviewed and moderated at all times and escalated if necessary.

**What to expect on a typical moderation shift**

On your shift, you’ll be going over a set amount of reported content which is all centralised in our moderation tool. The content can range from comments, chats, strong graphic images, videos and audio files. Dependant on the number of content reports in the queue, you will be expected to moderate a set number of reports per hour. Moderation guidelines are provided by the client and will be accessible throughout every shift as well as part of your training and onboarding

In addition to:

- Moderate in accordance with The Social Element and client-specific guidelines in a KPI driven environment.
- Keep up to date with notifications of any new changes in the guidelines or our systems that may impact your work.
- Carry out moderation and training according to the times scheduled in the project schedule.
- Resilient to review content that may be unexpected, sensitive, intense or challenging
- Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats)
- Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues

**Requirements**:
**Working Hours**

We are looking for **temporary support for approx. 15-20 hours per week** and the work would take place during June, July and potentially August, with the onboarding process beginning 2nd/3rd week June. While this does not provide set weekly shifts throughout the whole year, it is a great chance to gain experience with this project and our agency.

**What the project needs**: we are looking for people who have flexibility and availability to work **across weekdays, evenings and/or weekends**, to cover all project hours across **Evenings and weekends are a must have.**

**What you need to succeed in this role**

**Native level of LATAM Spanish** and **fluency in English**

‍‍ **Background experience**: any content moderation or online safety experience is highly desirable or any past work experience where attention to detail and accuracy was essential

❗**A high level of resilience**: you may encounter unexpected, sensitive, intense or challenging content. This role involves potential exposure to sensitive or graphic content e.g harmful language, racial comments, child abuse, violent threats.
**Tech Proficient**: Have confidence in using digital technology (google apps, communication tools, etc) as you’ll be using a variety of online tools for moderation work, project notifications and updates, video communication, so it’s essential to have this in a remote working set up.
✨ **Eager to learn and receptive to feedback**: your work will be QAd weekly to make sure you meet the set KPIs, but don’t worry We’ll make sure you have all the tools and knowledge you need to succeed in the role.

**Demonstrating commitment and reliability** by respecting your assigned shifts by being on time and focus on your work.

**IT Policy**

We operate a BYOD (Bring Your Own

  • Videogames Moderator

    hace 3 semanas

    Tlahuac, México Keywords Studios A tiempo completo

    As a Moderator, you will ensure that gamers and communities are protected from harmful content like harassment, unwanted sexual advances, hate speech, and unnecessary violence, etc. Your role will help prevent harmful content from reaching players, protecting them from being harassed, bullied or encouraged to hurt themselves. - Review all incoming community...

  • Content Editor

    hace 4 semanas

    Tlahuac, México SEMPRA infraestructura A tiempo completo

    **General activities**: - Structuring, writing, copy editing, and proofreading of different types of texts on several media (digital or for e-learning) - Careful attention to the form and substance of the content according to the type of material and channels in which it will be distributed such as handbooks, e-learnings, flowcharts, quick guides. -...

  • Graphic Designer and Content Creator

    hace 4 semanas

    Tlahuac, México First Image Consulting Peru SAC A tiempo completo

    We are looking for a new Graphic Designer for our team for the social media department. Some of the most important duties to do are: - Create graphic pieces for posting on social media - Video editing on an intermediate level. - Create engaging content for social media in English and in Spanish. - Experience in various graphic design software programs. -...

  • Spanish Speaking Mentors

    hace 3 semanas

    Tlahuac, México Udacity A tiempo completo

    **About Us** Udacity is on a mission to deliver impactful and cutting edge tech education that enables individuals and organizations to unlock their potential. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud...

  • UX Content Designer

    hace 3 semanas

    Tlahuac, México HSBC A tiempo completo

    **UX Content Designer** **Role Purpose**: The content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journeys in digital channels, leveraging UX principles and data to deliver an optimal user experience. Content designer researches the audience to design effective content for them,...

  • General Accountant Jr

    hace 4 semanas

    Tlahuac, México TelevisaUnivision A tiempo completo

    The World´s Leader in Spanish-Language Media TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment...

  • Accounts Payable Jr

    hace 4 semanas

    Tlahuac, México TelevisaUnivision A tiempo completo

    The World´s Leader in Spanish-Language Media TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment...

  • Digital IT

    hace 3 semanas

    Tlahuac, México L'Oreal A tiempo completo

    **Basic Professional Qualifications** - 3 to 4 years of experience working in digital projects related to eCommerce, Digital Marketing, IT Project Management and/or Web Development - Background in Computer Science or related areas - Desirable but not limited - Full proficiency in English and Brazilian Portuguese (oral and written) is mandatory. Spanish...

  • Senior SAP Hybris/commerce Cloud Developer

    hace 3 semanas

    Tlahuac, México Globant Commerce Studio A tiempo completo

    **Company Description** Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains. As an award-winning...

  • Accounts Payable Jr

    hace 4 semanas

    Tlahuac, México TelevisaUnivision A tiempo completo

    The World´s Leader in Spanish-Language Media TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment...

  • Strategic Sourcing Manager Jr.

    hace 2 semanas

    Tlahuac, México TelevisaUnivision A tiempo completo

    **The World´s Leader in Spanish-Language Media** TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment...

  • Senior Creative Strategist, Brand Partnership

    hace 3 semanas

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    5+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience - Bachelor's degree The mission of the Brand Partnership Studio is to empower brands to authentically engage live communities, predominantly on Twitch. Reporting to the Creative Strategy Lead, Americas, the Senior Creative Strategy will lead a...

  • Program Manager, Marketplace, Prime Video

    hace 4 semanas

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3+ years...

  • Strategic Sourcing Manager

    hace 4 semanas

    Tlahuac, México TelevisaUnivision A tiempo completo

    **The World´s Leader in Spanish-Language Media** TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment...

  • Marketing Specialist I

    hace 4 semanas

    Tlahuac, México SHEIN A tiempo completo

    **ABOUT US** SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter,...

  • Social Media Editorial Lead Latam, Prime Video

    hace 3 semanas

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    10+ years of relevant experience in social marketing, including creative development - Experience generating and executing large-scale social media campaigns across digital platforms with a track record of growing audiences and delivering on engagement metrics - Experience collaborating with internal stakeholders and external agencies/partners/talent -...

  • Pdm Administrator

    hace 2 semanas

    Tlahuac, México XOE A tiempo completo

    Create, update, and maintain Team Center attribute-based search functions for products and populate associated required system content **Skill Requirements**: - 1. Ability to manage program events to ensure on-time completion of tasks. - 2. Ability to formulate and implement solutions for product attribute-based search functions. - 4. Self-directed with a...

  • Sr Exec, Trade Mkt Comm Lacar

    hace 3 semanas

    Tlahuac, México Royal Caribbean Group A tiempo completo

    **On-site Positon at the Mexico City Office** *** This position will oversee the overall communications sent to the trade and internal team Main activities will require to follow the yearly promotional calendar for the Royal Caribbean brand branding support translations approvals project management and full knowledge of the brand Responsible for leading...

  • O2c Billing, Analyst

    hace 2 semanas

    Tlahuac, México Warner Bros. Discovery A tiempo completo

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Marketing and Communication Specialist

    hace 3 semanas

    Tlahuac, México Colegio Peterson A tiempo completo

    Description Are you a marketing and communication expert with a passion for education? Colegio Peterson is seeking a dynamic individual with at least 2 years of experience to join our team as a Marketing and Communications Specialist. As our Marketing and Communications Specialist, you will be responsible for developing and implementing comprehensive...